World CX Summit – India to Showcase the Impact of Customer Centricity on Business Growth

New Delhi, India, Apr 26, 2023 – (ACN Newswire) – The 10th Global Edition of the World CX Summit, organized by Trescon, is set to take place on 27 April 2023 at The Westin Gurgaon, New Delhi – NCR. The summit will highlight the outstanding accomplishments of India’s foremost CX leaders and innovators, Heads of CX, and Chief Digital Officers by providing a forum to share their engaging experiences and valuable insights. The CX leaders will unveil the latest developments in the customer journey experience and reveal the key factors behind their success, paving the way for new opportunities in the future.

The World CX Summit – India will serve as an exclusive opportunity to connect with the most distinguished CX executives in the country and share inspiring use-cases of success and creativity.

This event will enable CX specialists from different industries in India to collaborate with esteemed technology visionaries, specialists, and pioneers to address issues related to their professional and personal development. The leading customer experience executives in the country will convene to explore the latest digital innovation trends, evaluate the market’s condition, and tackle vital business-centric challenges.

Nikhil Asopa, Head of Customer Service, Tata Neu stated, “Technology has revolutionized the way we deliver customer service, providing faster and more personalized experiences. By leveraging cutting-edge tools and platforms, our team has been able to address customer inquiries with greater efficiency and accuracy, resulting in higher satisfaction rates and stronger relationships with our valued clients.”

The event will be a unique opportunity to witness the most awaited revelation of the World CX Award recipients, a special segment that acknowledges and commends the revolutionary ingenuity of the top CX experts across the nation. The World CX Awards will honor exceptional leadership and noteworthy accomplishments that leaders have made in their specific domains. This awards ceremony is expected to be a significant celebration of the country’s most exceptional CX luminaries.

Other key topics that will be discussed at the World CX Summit include the Future of CX, Digital Transformation, Cybersecurity, CX Transformation, and Conversational CX, among other hot topics.

“CXOs need to align themselves to Data Democratization for leveraging the true potential of data and datafication in enhancing customer experience, product development acumen, operations, innovations, prediction of new opportunities and connecting to the masses at a population scale with ease and affordable cost,” stated Golok Kumar Simli, Principal Advisor and Chief Technology Officer, Ministry of External Affairs, India.

“Our main priorities remain helping our clients exchange knowledge, develop new tools to improve CX & bring positive changes in the community where we live and work.” Stated Dr. Chumki Neogi, COO at EbixCash Global Services.

Manish Gupta, Co-founder and CEO, Rezo.ai stated that “As an entrepreneur in the technology sector, I’ve seen firsthand the transformative power of data and AI in shaping the customer experience. We believe that by putting the customer first, we can create long-lasting relationships that drive success and growth for both our clients and our business. We’re excited to be part of the upcoming World CX Summit, where we’ll be discussing the latest trends and best practices in CX and sharing our own experiences and insights.”

World CX Summit has an impressive lineup of speakers who will be sharing their knowledge and expertise with attendees. Some of the top speakers include:

Golok Kumar Simli – Principal Advisor and Chief Technology Officer, Ministry of External Affairs, India
Suhail Ghai – Chief Digital & Information Officer, Max Life Insurance
Harshavardhan Chauhaan – VP, Chief Marketing & Omnichannel Officer, Spencer’s Retail & Nature’s Basket
Brian Bischoff – General Manager and SVP, Genesys Cloud CX
Sameer Narkar – Founder and CEO, Konnect Insights
Joe Emmanuel – VP – Products, Global Business Development and Presales, Route Mobile Limited
Shyam Krishnan – VP – Customer Experience, Exotel
Ajay Nambiar – Chief Operating Officer at PYP; Chief Service Officer at M3M India Pvt Ltd
Akash Jaggi – Global Director – Customer Delivery Experience & Digital Transformation, Schneider Electric
Rahul Tandon – Chief Customer Service Officer, Ecom Express Limited
Ankit Goenka – Head of Customer Experience, Bajaj Allianz General Insurance Co. Ltd.

“Meeting the diverse requirements and expectations of customers presents exceptional challenges for CX leaders in India. The World CX Summit – India is not just a platform to discuss these challenges, but a congregation of experts where everyone can collaborate and find innovative solutions together,” stated Naveen Bharadwaj, Group CEO, Trescon. He further added, “The World CX Summit is your opportunity to learn from each other, to explore new ideas and technologies, and to push the boundaries of what’s possible in customer experience. Together, you can create a future where CX is not just a strategy, but a way of life.”

World CX Summit – India is partnered by:

Gold Partners: Tata Communications Limited; Genesys; ServiceNow and Uniphore

Silver Partners: Exotel; Route Mobile; Konnect Insights; Phonon Communications; Saarthi.ai; Survey2Connect; Rezo.ai;

Bronze Partners: Kaleyra; Sitecore | Vertis Digital

Communications Partner: MOBtexting

Exhibitor: CM.com; Jabra

Visiting Partner: EbixCash Global Services

Official Media Partner: Business Standard

About Trescon:

Trescon is a global business events and consulting firm that provides a wide range of business services to a diversified client base. Trescon is founded and managed by a group of specialists with more than 10 decades of combined expertise in successfully developing business events, training, and consulting for corporates, governments, associations, and high-net-worth individuals across the world. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients.

For further details about the announcement, please contact:

Nupur Aswani
Head – Media, PR and Corporate Communications,
Trescon
+91 95559 15156 | media@tresconglobal.com

Singapore Continues To Lead the Way in Asia in Judicial Blocking of Illegal Streaming Sites, but More Can Be Done

Singapore, Apr 17, 2023 – (ACN Newswire) – The Asia Video Industry Association's Coalition Against Piracy (CAP) commends the Singapore High Court for its latest Order to block another 20 illegal streaming sites and associated domains responsible for the distribution of illegally streamed content in Singapore. Under the Order, Internet Service Providers must disable access to these illegal sites and their associated domains.

The Order is the latest in an ongoing campaign by CAP members, BBC Studios, LaLiga, the Premier League and TVB International, that has seen the blocking of hundreds of illegal streaming sites that were offering access to some of the most sought-after content including premium sports, drama and entertainment.

The Order comes as CAP releases its latest YouGov consumer surveys that highlight the effectiveness of site blocking, particularly in Singapore. "It's no coincidence that after almost ten years of blocking pirate sites, the research shows that Singapore has one of the lowest piracy rates in the region, but given the inherent time and cost inefficiencies in the system we can only imagine how much more effective it could be if rights holders were able to block more often and at a higher volume," said CAP's General Manager, Matthew Cheetham. The YouGov surveys also show that Singapore consumers are being educated about the dangers and risks associated with accessing illegal content online. Cheetham noted, "In blocking access to these illegal streaming sites, Courts are not only protecting the rights of content holders, but just as importantly continuing to educate and protect consumers who are often unknowingly exposed to viruses and malicious content when accessing illegal sites, including malware that can access a user's sensitive data such as banking details."

Site blocking continues to have multiple positive benefits as the YouGov research shows that in addition to Singapore having the highest consumer awareness in the region of the dangers and risks associated with accessing illegal content online, it also has the highest rates of subscription to legitimate content channels. Cheetham further noted, "Protecting content and providing easy access to legitimate sources go hand in hand. There are now a multitude of ways in which consumers can easily and affordably access legal content, and in doing so protect themselves from the risks associated in accessing pirate sites."

About the Asia Video Industry Association
The Asia Video Industry Association (AVIA) is the trade association for the video industry and ecosystem in Asia Pacific. It serves to make the video industry stronger and healthier through promoting the common interests of its members. AVIA is the interlocutor for the industry with governments across the region, leads the fight against video piracy through its Coalition Against Piracy (CAP) and provides insight into the video industry through reports and conferences aimed to support a vibrant video industry.

For media enquiries and additional background please contact:
Charmaine Kwan
Head of Marketing and Communications
Email: charmaine@avia.org
Website: www.avia.org
LinkedIn: www.linkedin.com/company/asiavideoia
Twitter: @AsiaVideoIA

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Corinium presents: CISO ASEAN Online

Connecting you to what’s next in InfoSec

SINGAPORE, Apr 11, 2023 – (ACN Newswire) – For the first time, cyber incidents, including data breaches, are classified as the most serious risk to businesses in ASEAN. In fact, the average cost of a single data breach to an ASEAN organisation averages at SGD3.6 million. Singapore alone saw 96% of its businesses report a breach between 2018 and 2019. *According to the Allianz Risk Barometer 2020

CISOs now stand at the vanguard of a business’ defence with the task to protect their most valuable assets – data and the cyber defence perimeters. To stay one step and more ahead of their attackers, CISOs need to know the best strategies, technologies and partners to prevent and rectify data breaches.

CISO Online ASEAN, a virtual forum taking place on 30 May 2023 is the one-stop platform you need to benchmark new best practices and drive change in the ASEAN cyber security community. Through an interactive, virtual platform, attendees will engage in the hottest and most crucial cybersecurity discussions through a series of keynotes, panels, interviews and other engaging sessions.

Join your peers and learn how to successfully implement effective cloud protection, mitigate third party risk, defend your virtual walls from supply chain and hybrid ransomware attacks, integrate a Zero Trust approach, identify breaches early, engage with the latest, emerging technologies, analyse the current ASEAN threat landscape, stay one step ahead of hackers and more.

2023 Key Themes:

CISO: how to keep up with your changing role
People: improving cybersecurity culture and awareness
Remote work & operations: embracing the future with confidence
Identity management: exploring access control, IAM, PAM, federated identity
Mind the gap: adopting effective incident planning and vulnerability testing and assessment
Governance & compliance: breaking through complexity
Cloud: how to protect data, applications and infrastructure
Supply chain: managing of your digital assets and services risks
IoT security: what it means to businesses

This event is Free – Register Today!

For Further details regarding this event and to register, visit our website: https://bit.ly/3zPHD8u

You can contact us at: info@coriniumintel.com

18th Edition of BFSI IT Summit: Singapore

SINGAPORE, Apr 6, 2023 – (ACN Newswire) – The Singaporean banking sector has long been a powerhouse in Southeast Asia, playing a pivotal role in the region’s financial landscape. Trends in this dynamic industry have evolved considerably in recent years, driven by factors such as technological advancements, changing customer expectations, and mounting regulatory pressures.

The 18th Edition of BFSI IT Summit, is taking place on 12th May 2023 in Singapore. The summit will bring together thought leaders, and leading industry experts to share their knowledge and experience on the latest technologies and trends shaping industries in the region.

The Summit is taking place with the support of Singapore Fintech Association, ASIFMA (Asia Securities Industry & Financial Markets Association), Fintech Association of Hong Kong.

At the summit, you will hear from top IT experts on emerging technologies, strategies, action plans and best practices towards building an agile digital organization. We will have panel discussions, industry keynotes and solution showcases that will enable IT leaders to chart out the optimal strategic path.

The event will focus on topics like Web 3.0, Open banking, Implementing zero trust security, Fintech, Future of insurance and Vision 2025: Towards Digital Sovereignty.

Experts joining the conference are:

Arjun Chib, MD Global Head, Consumer, Private, and Business Banking On Boarding Operations Hub, Standard Chartered Bank
Reuben Lim, Chief Operating Officer, Singapore FinTech Association
Viren Mantri , CISO, SC Ventures
Sourabh Chitrachar, Regional VP Asia- Technology Strategy & Ops, Liberty Mutual Insurance
Frankie Shuai, APAC Regional Information Security Officer, DWS Group
Qamar Saleem, Regional Manager Asia & Pacific, Financial Institutions Group, International Finance Corporation

The event agenda will focus on the following: 

Vision 2025: Towards Digital Sovereignty
Transitioning into the Future with Web 3.0
Cloud & Cyber Security the pillars of Technology in Singapore
A Leap Forward in SEA Open Banking Space
Fin-Tech as a gateway to Innovation
Customer Experience Powered by Technology
Singapore’s future of Insurance in a Data Driven World

The summit is expected to attract 120+ attendees from across the region, making it a must-attend event for everyone in the industry.

For more information and to register for the event, Visit: https://bfsiitsummit.com/singapore/

About Exito

We are a global B2B business events company focused on crafting bespoke solutions and contexts by designing platforms that create new business opportunities for our clients across concepts and industries. We cherish the trust over the last 12 years garnered from our partnering organizations globally, and with a growing team of young, vibrant, and creative individuals, Exito aims at success and perfection!

Contact: Mithun Gopinath
Manager-Projects
Exito Media Concepts
mithun.gopinath@exito-e.com

Health-ISAC Reached Over 8,000 Global Healthcare Security Professionals in 2022 With Targeted Alerts, Indicators, Intelligence Reports and More

ORMOND BEACH, FL, Apr 4, 2023 – (ACN Newswire) – Health-ISAC, a nonprofit, member-driven organization, has released its 2022 Annual Report, capturing the value it delivers to the global healthcare security community.

Collaborating for Resilience in Healthcare – 2022 Annual Report. Nautilus shell with healthcare, cybersecurity and Health-ISAC event photos inside the chambers

The report highlights the many important services delivered over the year, including developing a customized exercise program, publishing its first Annual Threat Report, devoting resources and expertise to Medical Device Security, and producing 275 Targeted Alerts, 87 Threat Bulletins, 144 Vulnerability Bulletins and 197 Finished Intelligence Reports among other vital information. In addition, Health-ISAC shared over 21,000 highly curated Indicators of Compromise (IOCs) and 2 pre-public vulnerability notifications with its members.

"The 2022 Annual Report reflects the commitment to fulfilling our mission of advancing physical and cyber resilience in the global healthcare community," says Denise Anderson, President and CEO, Health-ISAC. "I'm pleased to share the numerous and amazing accomplishments we have made as an ISAC and as a community over the past year. We truly are individual organizations coming together for the good of all."

The publication is a quick read and documents relevant numbers, activities, threat operations, and events undertaken in 2022 as well as top incidents and vulnerabilities covered over the year. To learn more and download the report, go to https://h-isac.org/health-isac-2022-annual-report-exemplifies-global-collaboration-for-resilience/.

ABOUT HEALTH-ISAC

Health-ISAC – a nonprofit, private sector, member-driven organization – plays an essential role in providing situational awareness around cyber and physical security threats to the Healthcare Sector so that companies can detect, mitigate and respond to ensure operational resilience. Health-ISAC connects thousands of healthcare security professionals worldwide to share peer insights, real-time alerts, and best practices in a trusted, collaborative environment. As the go-to source for timely, actionable, and relevant information, Health-ISAC is a force-multiplier that enables healthcare organizations of all sizes to enhance situation awareness, develop effective mitigation strategies, and proactively defend against threats every single day.

Contact Information:
Julia Annaloro
Marketing and Communications II
contact@h-isac.org
+1-321-593-1470

SOURCE: Health-ISAC, Inc.

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

ScamAdviser Coin ‘Scams’ the Internet for April Fools

AMSTERDAM, Mar 31, 2023 – (ACN Newswire) – To prove how easy it is for anyone to launch a scam site, the Global Anti Scam Alliance and ScamAdviser launched 'ScamAdviser Coin' in the lead-up to April Fool's Day 2023. The goal of this campaign was to highlight the importance of forming better policies to combat scammers.

Investment Options ScamAdviser Coin

Last year, nearly 300 million consumers lost more than $55 billion, according to the Global State of Scams 2022 report. Especially, investment scams continued to rise, caused by digitalization, high inflation, and the increasing cost of living.

Within a matter of days, a website was set up that promised investors 100% returns in 14 days. Setting up the site was just $250, including purchasing a website template, registering the domain name 'scamadviser.club' and purchasing website hosting.

UK's Companies House lacks a Due Diligence process

To create a sense of trust, a fictitious company named 'ScamAdviser Coin Limited' was registered in the UK's Companies House Registry, using as Directors names the notorious fraudsters Charles Ponzi and Bernard Madoff for just $15.

This is possible as the Companies House itself states, "Companies House does not verify the accuracy of the information filed". However, few, if any, people know that Companies House does not do any due diligence. Many people, especially from abroad, believe that if a company is registered in the United Kingdom, it must be legit.

Promoting the Scam on Facebook and Google

The fake investment website was even advertised on Facebook for a brief period before being reported by users. The ads were disapproved by Google's search engine advertising platform, citing their policies regarding 'Unacceptable business practices'.

Several 'experts' on a popular freelancing platform offered to help advertise the scheme on Facebook and Google. Their advice: You need to "warm up" a Google Adword or Facebook account. After three weeks and not using specific keywords like "coin", it's easy to promote any kind of investment scam.

The Result: $11,000 earned in 10 days

ScamAdviser Coin only has been up for 10 days. Many could not spot the signs of a scam as 144 users signed up to join the waitlist for the program, which was supposedly set to launch on 1 April 2023. With the users pledging to invest a total of $11,010, the scheme would have generated an ROI of 4400% for the scammer.

Jorij Abraham, General Manager of GASA, said regarding the campaign, "For only $250, you can not only set up an investment scam but also a legitimate-looking company. The way Companies House operates is hurting consumers. Many believe that a company registered in the UK must be trustworthy. Instead, it seems to be the opposite."

About the Global Anti Scam Alliance

Our mission is to protect consumers worldwide from scams by raising awareness and facilitating knowledge sharing. The full article can be found on ScamAdviser ( https://pr.report/CEG9N2Wu) and GASA ( https://pr.report/cZbHvWtd ).

Contact Information
Jorij Abraham
General Manager
jorij.abraham@gasa.org

SOURCE: Global Anti Scam Alliance

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Mindsets of CEOs managing cyber risk: The CEO Report on Cyber Resilience

SINGAPORE / OXFORD, Mar 30, 2023 – (ACN Newswire) – ISTARI, a Temasek-founded global cybersecurity firm dedicated to helping clients build cyber resilience, and Said Business School at the University of Oxford today revealed the findings of their joint CEO Report on Cyber Resilience. The report applies a top-management lens to cybersecurity risks and underscores the critical role CEOs play in building cyber resilience.

It shares insights from thirty-seven, one-hour-long face-to-face interviews with American, Asian and European CEOs whose businesses' average annual revenue is $12 billion, employing an average of 40,000 employees. One-third of the interviewees are from Asia. Nine of the CEOs interviewed had guided their company through a serious cyberattack.

When cyberattacks happen, CEOs are inevitably at the centre of the incident and act as the face of the company. And in a cyber climate where cyberattacks have become a question of "when" and not "if" – with the Asia Pacific region facing the highest number of cyber-attacks in 2022 – CEOs are naturally expected to take accountability when such unfortunate incidents occur.

What CEOs really think about cyber risk: secret fears, uncertainty, and discomfort

Drawing on the in-depth interviews with global CEOs, nine of whom had endured a serious cyberattack, researchers uncover the emotions and struggles in properly managing cyber risk. Under the condition of anonymity, the CEOs spoke with remarkable honesty about their feelings, frustrations and regrets about cyber threats and security.

The CEOs acknowledged that they are formally answerable to regulators, shareholders, and their boards for cybersecurity. Yet the majority (72%) said they were uncomfortable making decisions about it, often leading them to delegate responsibility for, and understanding of, cybersecurity to their technology teams, which can jeopardise resilience.

Co-author of the report, Dr Manuel Hepfer, Head of Knowledge and Insights at ISTARI and a Research Affiliate at Oxford University's Said Business School, says: "Many CEOs we spoke with highlighted the agonies of having to make existential decisions on imperfect information under extreme pressure in an area they lack familiarity and intuition."

The study outlines four mindsets CEOs should adopt to build cyber resilience:

* All CEOs interviewed said they feel accountable for cybersecurity. However, a parallel ISTARI survey of Chief Information Security Officers (CISOs) found one in two European (50%) and almost a third of US (30%) CISOs did not believe that their CEOs feel accountable. This gap in perception, according to the research, lies partly in the meaning of accountability: instead of seeing themselves as accountable – being the face of the mistake – CEOs should assume co-responsibility for cyber resilience together with their CISO.

* CEOs should stay away from blindly trusting their technology teams. Instead, they should move to a state of informed trust about their enterprise's cyber resilience maturity.

* CEOs should embrace what the authors call the 'preparedness paradox': an inverse relationship between the perception of preparedness and resilience – the better-prepared CEOs think their organisation is for a serious cyberattack, the less resilient their organisation likely is, in reality.

* CEOs should adapt their communication styles to regulate pressure from external stakeholders who have different and sometimes conflicting demands. Depending on the stakeholder and the situation, CEOs should either be a transmitter, filter, absorber or amplifier of pressure.

Put down your phones, you'll want to listen carefully…

Leaders who have endured a cyberattack feel strongly about helping others avoid some of the mistakes they have made. As one CEO said: "Whenever I speak to a group of CEOs to share my learnings from the cyberattack, I start by saying, 'put down your phones for 15 minutes, you'll want to listen carefully to what I have to tell you'."

Rashmy Chatterjee, a co-author of the report and CEO of ISTARI, said: "It is self-evident that the impacts of a cyberattack go beyond IT. But, as our research shows, CEOs struggle to know how to lead their organisations' responses. From these candid conversations, we can better answer what their role should be and fill the gap in what CEOs need to do to build and command cyber resilient organisations."

The second part of the report synthesizes such advice in a playbook for CEOs wanting to build cyber resilience in their enterprises, laying out specific steps CEOs can personally take to anticipate, withstand, respond, and adapt to serious cyberattacks.

Michael Smets, co-author and Professor of Management at Said Business School said: "The fact that all CEOs in our study felt accountable for cybersecurity, but less than a third of them felt comfortable making decisions in that area reveals an alarming gap. To build cyber resilience, CEOs must close that gap. This report offers a first playbook to help CEOs do so."

The CEO Report on Cyber Resilience, available now for download at:
https://istari-global.com/insights/articles/ceo-report

About ISTARI

Established in 2020 by Temasek, an investment company headquartered in Singapore, ISTARI has a unique model. It is an advisory practice, investor and educator through its Academy. ISTARI harnesses the collective power of the world's leading cybersecurity companies, experts and knowledge to work alongside clients on their journey to becoming digitally resilient. The ISTARI Collective includes Sygnia, BlueVoyant, Axio, Ensign InfoSecurity (EIS), Claroty, Armis, Prevalent AI and Sonrai Security. Headquartered in London, ISTARI has a global presence in the US, Europe and Singapore. To learn more, visit www.istari-global.com

About Said Business School, University of Oxford

Said Business School at the University of Oxford blends the best of new and old. We are a young, vibrant, and entrepreneurial business school deeply embedded in the world's most prestigious university. We deliver cutting-edge education and ground-breaking research that transform individuals, organisations, business practice, and society. We educate people for successful business careers and, as a community, we seek to harness our collective expertise and knowledge to help solve pressing global issues such as demographic change, natural resource scarcity and technological challenges. www.sbs.oxford.edu

Media Contacts:

PINPOINT PR Singapore
Jill Ilao
Email: jill@pinpointpr.sg | Phone: +63 915 437 3619

Windy Oktaviani
Email: windy@pinpointpr.sg | Phone: +62 811 910 9266

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

First-of-its-kind study explores the minds of CEOs in managing cyber risk and provides a playbook on how they can improve

Drawing on 37 in-depth interviews with global CEOs, nine of whom had endured a serious cyberattack, researchers uncover the emotions and struggles in properly managing cyber risk.

Singapore, Mar 30, 2023 – (ACN Newswire) – ISTARI, a Temasek-founded global cybersecurity firm dedicated to helping clients build cyber resilience, and Saïd Business School at the University of Oxford today revealed the findings of their joint CEO Report on Cyber Resilience. The report applies a top-management lens to cybersecurity risks and underscores the critical role CEOs play in building cyber resilience.

It shares insights from thirty-seven, one-hour-long face-to-face interviews with American, Asian and European CEOs whose businesses’ average annual revenue is $12 billion, employing an average of 40,000 employees. One-third of the interviewees are from Asia. Nine of the CEOs interviewed had guided their company through a serious cyberattack.

When cyberattacks happen, CEOs are inevitably at the centre of the incident and act as the face of the company. And in a cyber climate where cyberattacks have become a question of “when” and not “if”—with the Asia Pacific region facing the highest number of cyber-attacks in 2022—CEOs are naturally expected to take accountability when such unfortunate incidents occur.

What CEOs really think about cyber risk: secret fears, uncertainty and discomfort

Under the condition of anonymity, the CEOs spoke with remarkable honesty about their feelings, frustrations and regrets about cyber threats and security.

The CEOs acknowledged that they are formally answerable to regulators, shareholders and their boards for cybersecurity. Yet the majority (72%) said they were uncomfortable making decisions about it, often leading them to delegate responsibility for, and understanding of, cybersecurity to their technology teams, which can jeopardise resilience.

Co-author of the report, Dr Manuel Hepfer, Head of Knowledge and Insights at ISTARI and a Research Affiliate at Oxford University’s Saïd Business School, says: “Many CEOs we spoke with highlighted the agonies of having to make existential decisions on imperfect information under extreme pressure in an area they lack familiarity and intuition.”

Four mindsets CEOs need to lead cyber resilient businesses

The study outlines four mindsets CEOs should adopt to build cyber resilience:

All CEOs interviewed said they feel accountable for cybersecurity. However, a parallel ISTARI survey of Chief Information Security Officers (CISOs) found one in two European (50%) and almost a third of US (30%) CISOs did not believe that their CEOs feel accountable. This gap in perception, according to the research, lies partly in the meaning of accountability: instead of seeing themselves as accountable – being the face of the mistake – CEOs should assume co-responsibility for cyber resilience together with their CISO.
CEOs should stay away from blindly trusting their technology teams. Instead, they should move to a state of informed trust about their enterprise’s cyber resilience maturity.
CEOs should embrace what the authors call the ‘preparedness paradox’: an inverse relationship between the perception of preparedness and resilience – the better-prepared CEOs think their organisation is for a serious cyberattack, the less resilient their organisation likely is, in reality.
CEOs should adapt their communication styles to regulate pressure from external stakeholders who have different and sometimes conflicting demands. Depending on the stakeholder and the situation, CEOs should either be a transmitter, filter, absorber or amplifier of pressure.

“Put down your phones”

Leaders who have endured a cyberattack feel strongly about helping others avoid some of the mistakes they have made. As one CEO said: “Whenever I speak to a group of CEOs to share my learnings from the cyberattack, I start by saying, ‘put down your phones for 15 minutes, you’ll want to listen carefully to what I have to tell you’.“

Rashmy Chatterjee, a co-author of the report and CEO of ISTARI, said: “It is self-evident that the impacts of a cyberattack go beyond IT. But, as our research shows, CEOs struggle to know how to lead their organisations’ responses. From these candid conversations, we can better answer what their role should be and fill the gap in what CEOs need to do to build and command cyber resilient organisations.”

The second part of the report synthesises such advice in a playbook for CEOs wanting to build cyber resilience in their enterprises, laying out specific steps CEOs can personally take to anticipate, withstand, respond and adapt to serious cyberattacks.

Michael Smets, co-author and Professor of Management at Saïd Business School said: “The fact that all CEOs in our study felt accountable for cybersecurity, but less than a third of them felt comfortable making decisions in that area reveals an alarming gap. To build cyber resilience, CEOs must close that gap. This report offers a first playbook to help CEOs do so.”

To discover more about how CEOs can build a cyber resilient organisation, read the full report.

About ISTARI

Established in 2020 by Temasek, an investment company headquartered in Singapore, ISTARI has a unique model. It is an advisory practice, investor and educator through its Academy. ISTARI harnesses the collective power of the world’s leading cybersecurity companies, experts and knowledge to work alongside clients on their journey to becoming digitally resilient. The ISTARI Collective includes Sygnia, BlueVoyant, Axio, Ensign InfoSecurity (EIS), Claroty, Armis, Prevalent AI and Sonrai Security. Headquartered in London, ISTARI has a global presence in the US, Europe and Singapore. To learn more, visit www.istari-global.com

About Saïd Business School, University of Oxford

Saïd Business School at the University of Oxford blends the best of new and old. We are a young, vibrant, and entrepreneurial business school deeply embedded in the world’s most prestigious university. We deliver cutting-edge education and ground-breaking research that transform individuals, organisations, business practice, and society. We educate people for successful business careers and, as a community, we seek to harness our collective expertise and knowledge to help solve pressing global issues such as demographic change, natural resource scarcity and technological challenges. www.sbs.oxford.edu

Media Contacts:

PINPOINT PR Singapore

Jill Ilao
Email: jill@pinpointpr.sg | Phone: +63 915 437 3619

Windy Oktaviani
Email: windy@pinpointpr.sg | Phone: +62 811 910 9266

Dazz Selected as Finalist for RSA Conference 2023 Innovation Sandbox Contest

PALO ALTO, CA, Mar 23, 2023 – (ACN Newswire) – Dazz, the leader in cloud security remediation, has been named one of 10 finalists for the RSA Conference(TM) 2023 Innovation Sandbox contest for its work delivering the Dazz Remediation Cloud SaaS platform. Dazz will present its technology to a panel of renowned industry judges and a live in-person audience on Monday, April 24 at RSA Conference 2023 in San Francisco.

Merav Bahat, Co-Founder and CEO, Dazz (Credit: Netanel Tobias)

Since 2005, the RSAC Innovation Sandbox has served as a platform for the most promising young cybersecurity companies to showcase their groundbreaking technologies and compete for the title of "Most Innovative Startup." The competition is widely recognized as a catapult for success and the top 10 finalists have collectively celebrated 75 acquisitions and received $12.5 billion in investments over the last 18 years. Dazz will have three minutes to pitch to the panel of judges before a question-and-answer round.

"The RSA Conference Innovation Sandbox contest is one of the most exciting highlights of the week as we get to watch 10 of the cybersecurity industry's best and brightest up-and-coming stars shine on stage with provocative and cutting-edge ideas," said Linda Gray Martin, Senior Vice President, RSA Conference. "The demanding challenges and threats we face are only getting more complex in both size and severity, and we need smart, determined and skilled individuals and companies to make an impact and help tackle what lies ahead."

The Dazz Remediation Cloud is a SaaS platform that accelerates cloud-native remediation and risk reduction for security and development teams. The company's patented Root Cause Analysis engine uniquely analyzes data collected from the entire architecture to learn which cloud resource caused the issue seen in the cloud security tool, trace the issue back to the pipeline that was used to deploy it, and discover what triggered its build. Through the Dazz platform, security teams can quickly uncover the commit and developer who applied the change, and then share root cause context for faster, more efficient developer remediation-without any changes to the architecture. As a result, teams are able to quickly uncover blind spots in the CI/CD pipeline, shrink alert backlog, and streamline fixes right in the developer's workflow.

Dazz emerged out of stealth in December 2021, while announcing $60 million in funding. Its investors include some of the world's most prominent venture capital firms, such as Insight Partners, Greylock, Index Ventures, and Cyberstarts. The company already counts 25 of the Fortune 500 as customers.

"We improve the lives of cloud security and development teams by taking the pain and inefficiency out of the manual remediation process," said Merav Bahat, co-founder and CEO of Dazz. "Instead of chasing a never-ending backlog, security teams can now rapidly prioritize the issues that matter most and communicate fixes with context to developers. On average, our customers experience MTTR improvements of 90%, their security and development teams collaborate better together with less friction, and achieve zero criticals within hours."

The RSAC Innovation Sandbox contest kicks off at 12:00 p.m. PT on April 24, and winners will be announced at 3:00 p.m. the same day. The panel of renowned expert judges includes Niloofar Howe, Sr. Operating Partner at Energy Impact Partners; Paul Kocher, Independent Researcher; Shlomo Kramer, Co-founder and CEO, Cato Networks; Barmak Meftah, Co-Founder & General Partner at Ballistic Ventures; and Christopher Young, Executive Vice President of Business Development Strategy and Ventures at Microsoft. Hugh Thompson, Program Committee Chair of RSA Conference, will return to host the contest.

For more information regarding RSA Conference 2023, taking place at the Moscone Center in San Francisco from April 24-27, please visit https://www.rsaconference.com/usa.

About Dazz

Dazz accelerates cloud remediation for security and engineering teams. The Dazz Remediation Cloud maps your code-to-cloud pipelines, reduces your security alerts to their key root causes, and remediates issues right in the developer's workflow. With Dazz, you gain full pipeline visibility, cut through alert noise, increase the value of existing tools, and shrink your risk window by reducing time to remediate. Visit us at dazz.io and follow us on Twitter at @dazz_io and LinkedIn at dazz-io.

About RSA Conference

RSA Conference(TM) is the premier series of global events and year-round learning for the cybersecurity community. RSAC is where the security industry converges to discuss current and future topics and gain access to the experts, unbiased content and ideas that enable individuals and companies to advance their cybersecurity posture and build stronger and smarter teams. Both in-person and online, RSAC brings the cybersecurity industry together and empowers the collective "we" to stand against cyberthreats around the world. RSAC is the ultimate marketplace for the latest technologies and hands-on educational opportunities that help industry professionals discover how to make their companies more secure while showcasing the most enterprising, influential and thought-provoking visionaries and leaders in cybersecurity today. For the most up-to-date news pertaining to the cybersecurity industry, visit www.rsaconference.com. Where the world talks security.

Contact Information
Tamar Harel
Media Consultant
tamar@shalomtelaviv.com
+972508879311

SOURCE: Dazz

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Health-ISAC Releases Annual Report on Current and Emerging Cyber Threats to Healthcare

ORMOND BEACH, FL, Mar 22, 2023 – (ACN Newswire) – Health-ISAC, a nonprofit, member-driven organization, has published its annual cyber threat report on current and emerging threat activity in collaboration with Booz Allen Hamilton Cyber Threat Intelligence.

The annual threat report enables healthcare security professionals worldwide to ensure operational resilience by enhancing situational awareness and strengthening their ability to detect, mitigate and respond to cyber threats.

Health-ISAC's Current and Emerging Healthcare Cyber Threat Landscape report reviews and analyzes the cybercriminal, geopolitical and nation state threats healthcare organizations currently face, as well as threats on the horizon, such as product abuse and synthetic accounts. As noted in the report, an increase in connected medical devices also increases the attack surface of healthcare institutions. While newer medical device designs have improved cybersecurity controls, organizations must prepare for and defend across a broad spectrum of technology while also dealing with software end-of-life issues in legacy medical devices and the many cyber threats detailed in the report.

"Healthcare professionals can use the Health-ISAC annual threat report to not only stay ahead of the day-to-day threats facing the health sector but they can use the information strategically to communicate long-term challenges the sector is facing and help justify additional investments in cyber security spending and where more resources are needed – all in the name of improving patient safety and security," said Denise Anderson, Health-ISAC President & CEO.

The report was published for Health-ISAC members only in February. A public, executive summary was released as part of this press announcement.

"While cyber adversaries continue to get more creative as shown in Health-ISAC's annual threat report, simple attacks, like social engineering, are unfortunately still very effective. Information security practitioners who believed Multi-Factor Authentication (MFA) was the silver bullet are now reeling from major breaches that leveraged social engineering and technical measures to defeat it," said Errol Weiss, Chief Security Officer at Health-ISAC. "All of this spells the need for continuous awareness – we need to stay on top of new threats and attack techniques, and most importantly, active information sharing that provides for community defense that will ultimately help improve the resilience of our healthcare sector networks."

ABOUT HEALTH-ISAC

Health-ISAC – a nonprofit, private sector, member-driven organization – plays an essential role in providing situational awareness around cyber and physical security threats to the Healthcare Sector so that companies can detect, mitigate, and respond to ensure operational resilience. Health-ISAC connects thousands of healthcare security professionals worldwide to share peer insights, real-time alerts, and best practices in a trusted, collaborative environment. As the go-to source for timely, actionable, and relevant information, Health-ISAC is a force-multiplier that enables healthcare organizations of all sizes to enhance situation awareness, develop effective mitigation strategies and proactively defend against threats every single day.

Contact Information:
Julia Annaloro
Marketing and Communications II
jannaloro@h-isac.org
+1-321-593-1470

SOURCE: Health Information Sharing and Analysis Center (Health-ISAC)

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com