Dream Impact and The Executive Centre Launch ESG Innovation Lab

HONG KONG, Sep 6, 2023 – (ACN Newswire) – Dream Impact (DI), Hong Kong's leading cross-sector impact ecosystem and platform of social enterprises and impact ventures, together with The Executive Centre (TEC), Asia's leading premium flexible workspace provider, announce the launch of the ESG Innovation Lab – Hong Kong's first ESG community with a dedicated physical space in the heart of Central, at 28 Stanley Street.

The ESG Innovation Lab serves as a bridge to close the gap between social enterprises, impact ventures, and corporates, while facilitating cross-sector collaborations for impact creation. As ESG continues to gain momentum globally, the ESG Innovation Lab will help companies in Hong Kong prioritise sustainable development to remain competitive in the international business community.

Dream Impact and TEC will officially launch ESG Innovation Lab in September in order to support companies in Hong Kong on their ESG journey. Situated on level 28 at 28 Stanley Street, TEC's newest en bloc building in the heart of Central, the full dedicated floor spanning over 2,000 sq ft provides an eco-conscious collaborative space. Equipped with coworking desks, two combinable meeting rooms and a tatami area for gatherings, the Lab offers flexibility for hosting larger consultation workshops or trainings, as well as space for mindfulness. The Lab is an experimental ground for new and forward-thinking ESG initiatives.

The Lab operates on a membership basis, offering Social Impact Partner and Business Partner membership types. Elements such as strategy consulting and solutions matching are part of the memberships. Additional services include inclusive hiring and recruitment, ESG reporting, and Board of Directors training. An active community engagement with extensive programming focusing on creating intentional impact will be a key part for Lab Partners and a wider community.

DI Co-Founder & Chief Catalyst, Dorothy Lam said: "This is a groundbreaking project to bring together 120+ social impact partners in Hong Kong and the corporate world to go beyond reporting and actually implement ESG and impact strategies on the ground. The world is awakening; we need an integrative way of doing business. ESG Innovation Lab is here to demonstrate that using ESG as a framework, impact and purpose can be integrated into your business, your work and your daily life."

TEC Founder and CEO, Paul Salnikow, commented: "The Executive Centre team is thrilled to be partnering with Dream Impact to launch the ESG Innovation Lab. With more than 83% of TEC's 45,000+ clients multinationals, and with over 29 years of experience as Asia's premium flexible office space provider, TEC is uniquely positioned to listen to and address the ESG needs of companies in Hong Kong and Asia Pacific. The ESG Innovation Lab demonstrates TEC's commitment to proactively drive and evolve the ESG agenda. By stimulating interaction amongst companies we want to ensure that TEC is making a lasting impact on our society and environment. The launch of the Lab is all about creating a more sustainable future for our clients, our stakeholders and the wider community".

ESG practices will only become even more critical in the near future. According to a recent survey ( https://research.hktdc.com/en/article/MTMzNzcxNTEwNg ) by HKTDC and PwC, over 76% of respondents will increase investments in ESG-related programmes over the next five years. Hong Kong has also taken significant steps to promote and encourage ESG practices. It was recently announced that The Stock Exchange of Hong Kong Limited (HKEX) has proposed mandatory disclosure ( https://www.hkex.com.hk/News/Regulatory-Announcements/2023/230414news?sc_lang=en ) of climate-related risks in listed companies' ESG reports from 1 January 2024, and introducing new climate-related disclosures aligned with the International Sustainability Standards Board (ISSB) Climate Standard.

About ESG Innovation Lab by Dream Impact x The Executive Centre
ESG Innovation Lab is Hong Kong's first ESG community with a dedicated physical space for ESG collaboration, consultation, as well as implementation in the heart of Central.

Marrying the extensive social enterprise network of Dream Impact with the premium workspace solutions of The Executive Centre, ESG Innovation Lab closes the gap between the social sector and the corporate world. Through cross-sector collaboration and action-driven strategy, the Lab strives to accelerate the development and implementation of corporate-social ESG solutions, and deliver intentional and measurable impact.

www.esg-dreamimpacthk.com
www.partnerships.executivecentre.com/esg-innovation-lab

About Dream Impact
Dream Impact is Hong Kong's leading cross-sector impact ecosystem and platform of social enterprises and impact ventures. Since 2017, Dream Impact has grown from a humble, dynamic community to one of the strongest driving forces in building and growing Hong Kong's impact ecosystem. To sustain, widen and deepen the network's impact, they establish three core pillars of work: Impact Community and Space, Impact Solutions and Consultations, and Impact Capital Services.

www.dreamimpacthk.com

About The Executive Centre
The Executive Centre (TEC) is Asia's premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 180+ Centres in 33 cities and 15 markets. It is the third largest serviced office business in Asia.

The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space – they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of its Members. Walking with Members through every milestone and achievement, The Executive Centre empowers ambitious professionals and organisations to succeed.

Privately owned and headquartered in Hong Kong, TEC provides first class Private and Shared Workspaces, Business Concierge Services, and Meeting & Events facilities to suit any business' needs.

www.executivecentre.com

Press Enquiries

Dream Impact
Anna Demydiuk
anna.demydiuk@dreamimpacthk.com / +852 9295 9740

The Executive Centre
Pebble Lee
pebble_lee@executivecentre.com / +852 3951 9888

FGS Global
Crystal Chow / Kitty Lam
Crystal.Chow@fgsglobal.com / +852 6133 9007
Kitty.Lam@fgsglobal.com / +852 6306 8851

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Hospitality and Travel sector job roles in Singapore see 8% growth in hiring: foundit Insights Tracker

The country’s annual hiring activity dipped by 14%, however hiring in the Hospitality, Travel, Real Estate, and Healthcare sectors remain positive
Import/Export, Oil & Gas, Retail/Trade, and Logistics industries in Singapore have maintained a steady and gradual online hiring activity over the last few months

SINGAPORE, Sept 4, 2023 – (ACN Newswire) – foundit (formerly Monster APAC & ME), one of the leading talent platforms, today published the foundit Insights Tracker (fit) for July 2023, formerly published as Monster Employment Index (MEI). According to the Singapore fit report, job roles in Hospitality, Travel, and Real Estate have impressively grown by 8% over the past year.

Additionally, the tracker recorded a 14% dip in hiring activity, as the index climbed down from 139 in July 2022 to 120 in July 2023. The tracker also revealed that it has become more challenging over the last six months, witnessing a 6% decline in job demand. Despite the country’s moderate economic growth, the labour market revealed an optimistic hiring outlook for professionals in Hospitality & Travel, Real Estate, and Healthcare fields.

Commenting on the Singaporean job trends for July 2023, Sekhar Garisa, CEO, foundit, said, “Although the labour market revealed signs of vulnerability that resulted in a subdued rate of hiring, Singapore has showcased tremendous resilience in certain sectors and job roles. Singapore is an international hub for hospitality & tourism, and there is always enough scope for growth. The island city lures visitors and businesses from around the globe, which is also a testimony to the increase in job demand in the import/export sector. We expect to see better hiring intentions in the coming quarter as companies also revisit their talent requirements. “

Import/Export sector leads in hiring activity, while IT, Telecom/ISP, and Production/Manufacturing witness a significant drop in hiring activity

The fit revealed that 3 out of 15 industry sectors monitored by the tracker saw growth in online recruitment activity between July ’22 and July ’23. While the Import/Export (+2%) sector experienced a slight increase in job demand, showcasing a subtle uptrend attributed to the growth in Singapore’s total merchandise trade in the first quarter of 2022, particularly in the import of food and healthcare products. Oil & Gas (0%) sector and Retail/ Trade and Logistics (0%) sector exhibited stability with no change in job demand compared to the previous year.

However, a few other significant sectors experienced a decline in online recruitment activity. IT, Telecom/ISP, BPO/ITES, and Production/ Manufacturing sectors witnessed a significant reduction in hiring by (-26%) and (-20%), respectively. These downturns can be linked to the challenges posed by global uncertainties, contributing to the pronounced impact on these sectors. Other notable industries also experienced a lower level of opportunities compared to the previous year, such as Shipping/ Marine (-2%), Hospitality (-3%), Healthcare (-3%), Consumer Goods /FMCG (-5%), Engineering, Construction and Real Estate (-6%), BFSI (-13%), and Education (-14%).

Hospitality & Travel job roles, Real Estate, and Healthcare professionals lead the hiring trends

In terms of functional roles, Hospitality & Travel and Real Estate professionals saw the most significant demand in July ’23. They recorded a growth rate of (+8%) driven by the surging demand from both international visitors and local patrons. Also, the soaring prices for residential properties and the apprehension about future price escalation prompted individuals to purchase, which has led to a high demand for Real Estate (+8%) professionals. Singapore is also a country that pushes for new technology innovations and artificial intelligence in healthcare. The year registered a (5%) increase in hiring healthcare professionals from the year-ago level.

On the other hand, job roles in the software, hardware, and telecom industries experienced a significant 35% decline Y-o-Y, owing to the dip in industrial production in the country. Industrial production logged the tenth consecutive month of contraction, which affected job roles, including Marketing & Communications (-18%) and Legal (-12%). These three functional roles showcased one of the most substantial annual drops in e-recruitment activity. The job roles in HR & Admin (-1%) and Customer Service (-5%) dipped annually; however, they maintained stability, retaining a similar level to the previous month. In contrast, professionals in Engineering/ Production (-7%), Sales & Business Development (-8%), Purchase/ Logistics/ Supply Chain (-9%), and Finance & Accounts (-9%) projected negative growth but have improved over the last month in July ’23.

About foundit Insights Tracker

The foundit Insights Tracker (fit) is a comprehensive monthly analysis of online job posting activity conducted by foundit.in. Based on a real-time review of millions of job listings from a wide range of online career platforms, the index offers a snapshot of online recruitment activities nationwide. Previously known as the Monster Employment Index, it provided a comprehensive perspective on hiring patterns based on industry, role, location, and experience. Now, in its new avatar, it delivers more detailed insights on recruitment trends, focusing on the demand for specific skills, available positions, and the salary ranges in the market.

Period for the report

The period considered for the foundit Insights Tracker (fit) data is July 2022 vs. July 2023.

About foundit – APAC & Middle East

foundit, formerly Monster (APAC & ME), is a leading talent platform offering comprehensive employment solutions to recruiters and job seekers across APAC & ME. Since its inception, the company has assisted over 75 million registered users to find jobs, upskill, and connect with the right opportunities across 18 countries. Over the last two decades, the company has been a catalyst in the world of recruitment solutions with advanced technology, seeking to efficiently bridge the talent gap across industry verticals, experience levels, and geographies. Today, foundit is committed to enabling and connecting the right talent with the right opportunities by harnessing the power of deep tech to sharpen hyper-personalized job searches, and precision hiring. foundit strongly believes that a job title doesn’t define one’s potential and leverages technology to dig deeper to curate opportunities central to the needs and aspirations of each user.

Contact
Namrata Sharma
Namrata.sharma@adfactorspr.com
+6581383034

Elevating Customer Experience to New Heights at the World CX Summit

The much anticipated 9^th edition of the World CX Summit draws to a close at the Marina Bay Sands Expo and Convention Centre, Singapore. Held on 2^nd-3^rd August, the event successfully brought together tech trendsetters, innovators, CX professionals as they discussed the trends and innovations that can transform the global CX space.

SINGAPORE, Aug 9, 2023 – (ACN Newswire) – The 9^th global edition of the World CX Summit, organised by Trescon, in Singapore was a resounding success. The event saw an illuminating confluence of leading tech titans, CX business experts, and innovators exploring the new-age tech solutions that are redefining the global CX space.

Co-located with the World AI Show and World Blockchain Summit as a part of Trescon ABC events, was held at the prestigious Marina Bay Sands Expo and Convention Centre on the 2^nd-3^rd August 2023. Trescon ABC events further cements Singapore’s position as a global innovation hub and an early adopter of emerging tech solutions.

The event exceeded expectations with an exceptional turnout and received praise from attendees. The World CX Summit played a pivotal role in shaping the future of the CX space, featuring a successful showcase of cutting-edge solutions, insightful panel discussions, successful use-cases and valuable knowledge exchange the summit facilitated networking, collaboration and partnership opportunities.

The two-day event explored a wide array of topics ranging from the future of CX, transforming CX in the digital era, data-driven creativity, redefining CX for taxpayers and more.

Top industry leaders explored the innovative strategies, trending technologies and best practices to enhance customer experience to further drive customer loyalty and customer experience.

One such session was the tech talk on ‘The Art of Selecting the Right CX Automation Solution’ by Vishal Agarwal, Co-founder and CEO, Locobuzz. The talk drove the focus on how businesses can find the perfect balance between functionality and usability.

Another notable session was the panel discussion on ‘CX Innovation through Martech: Developing A Customer-Centric Ecosystem’. The panel moderated by, Jana Marle-Zizkova Co-founder and CEO, She Loves Data, delved into how businesses can improve customer involvement, brand devotion, and retention by embracing the latest digital advancements. The panelists, Agnisha Ghosh, Regional Director, Digital Media & Advertising Strategy, MetLife; Jeffrey Lin, Director, Solutions Engineering, APJ, Acquia; Jay Bose, Group Head of Martech, AIA Group; Jaspreet Kaur Head of Marketing & Strategic Planning, Sodexo, provided key insights on employing AI/ML for predicting behaviors and extracting data can make marketing more autonomous.

Speaking about his experience at the World CX Summit, Vineet Sharma, Chief Operations Officer, Pizza Hut South Asia – Yum! Brands, said,” An impressive line-up of industry leading solutions and subject matter experts on delivering a seamless CX.”

Raymond Ran, Assistant Commissioner, Taxpayer eXperience Division, Quality Service Manager, Inland Revenue Authority of Singapore (IRAS), said,” Never underestimate an event that brings together like-minded and energy-charged professionals. It is fulfilling to be here and a great experience to be invited to share about IRAS’ service mantra and experience with a group of lively audience.”

The praise for the World CX Summit didn’t just end here, Pamela Choong, Head of Customer Experience, JTC Corporation said, “I am truly honored to be part of this event. Delighted that we could connect with the audience and received an abundance of thought-provoking questions”.

“The 9^th global edition of the World CX Summit underscores the unwavering commitment Singapore shares in igniting the spirit of innovation and fostering progress in Asia’s technological landscape.” said Shrikanth Prabhu, BU Director, Trescon.

As the curtain draws on this edition, plans are underway for an even more exceptional edition. Sharing the unyielding commitment to foster innovation and drive global emerging tech adoption, Trescon is delighted to announce the inaugural edition of the Digital Acceleration and Transformation Expo in Delhi this November. The event aims to connect industry leaders, innovators, and stakeholders from various regions to play a central role in the global digital transformation journey. For more information on how to get involved with DATE, visit: https://datewithtech.com/

The 9^th global edition of the World CX Summit is officially supported by:

Community Partners – She Loves Data, Cyberverse Foundation.
Platinum Sponsor – Medallia,
Gold Sponsors – Contentsquare, Braze, Locobuzz, Kore.ai
Silver Sponsors – Servicenow, Acquia, Sitecore | FPT, Survey2Connect
Bronze Sponsors – Zegocloud, InMoment
Executive Roundtable Sponsor – Insider
Innovation Partner – Karnataka Digital Economy Mission

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

Our summits, expos, and conferences create real economic impact by connecting and empowering the key ecosystem of government organisations, regulators, enterprises, corporates and more. With the help of our 250+ employees across offices in 6 countries, several of our clients have quadrupled their leads, shortened sales cycles by half or less, entered markets three times faster, closed deals within unimaginable timelines and grown their businesses ultimately. For more information about Trescon visit: www.tresconglobal.com.

For further details about the announcement, please contact:
Nupur Aswani
Head – Media, PR and Corporate Communications, Trescon
+91 95559 15156 | media@tresconglobal.com

Healthcare Hiring on the rise in the Philippines: foundit Insights Tracker

Despite a slight dip in the country’s annual hiring activity, healthcare and retail continue to offer promising job opportunities.
Healthcare professionals lead all other industry job roles charting the highest annual growth of 21% in June ‘23

MANILA, Aug 2, 2023 – (ACN Newswire) – foundit (formerly Monster APAC & ME), one of the leading talent platforms, today published the foundit Insights Tracker (fit) for June 2023, formerly published as Monster Employment Index (MEI). According to the Philippines fit report, job roles in the Healthcare and Retail sector have impressively grown by 26% and 12% respectively over the past year.

The tracker also reveals a marginal dip of 2% in e-recruitment activity, as the index climbed down from 127 in June 2022 to 124 in June 2023. Despite this drop in recruitment activity, sectors such as Healthcare, Retail, and BPO/ITES witnessed progressive annual hiring growth in June’23. Amidst the ongoing pursuit of cost-cutting measures by global businesses, call centers and outsourcing companies in the Philippines have exceeded revenue and hiring targets and managed to maintain a positive outlook for the BPO job market. These promising numbers confirm a gradual but continuous improvement in the labour market, implying that demand for online recruitment will continue to climb in the coming months.

Commenting on the Philippines job trends for June 2023, Sekhar Garisa, CEO, foundit, said, “Hiring is picking up pace in the Philippines. We are hopeful that jobs will rebound in the upcoming months as certain sectors such as Healthcare, Retail, and BPO/ITES are showing a positive growth trajectory. The Philippines government has also shown support for gig & hybrid jobs, boosting hiring for service. This is crucial for job seekers, as it gives them more flexibility and opportunities to work in different sectors and locations.”

Healthcare, Retail, and BPO/ITES sectors lead in hiring activity, while the IT, Telecom, Logistics, Courier/Freight, and Advertising industries witness a drop in recruitment.

The fit reveals that the Healthcare industry continued to dominate the job market in June 2023, with a YoY increase of 26% hiring in the sector. Despite the shortage of skilled nurses and doctors, there has been a promising upward trend in hiring efforts to meet the country’s healthcare demands. Also, the Retail industry (+12%) witnessed double-digit growth in hiring demand this month owing to the increased number of customers visiting physical stores. Given that the Filipino government had allowed BPO companies with work-from-home arrangements to retain tax incentives, the hiring in the BPO/ITES sector (+11%) saw sequential annual growth in June ’23.

The Logistics, Courier/Freight/Transportation, and Shipping industry along with IT and Telecom/ISP has recorded a dramatic decline in hiring activity, with a YoY decrease of 34% and 20% respectively. Logistics has always presented a major challenge in the Philippines due to inadequate infrastructure, frequent weather-related disasters, and scattered demand. Consequently, the industry has struggled to thrive, resulting in sluggish hiring trends within the sector. The growth momentum for other industries such as Advertising, MR, PR, Media & Entertainment (-18%), Engineering, Construction and Real Estate (-1%), Hospitality (-3%), BFSI (-13%), Production/Manufacturing, Automotive and Ancillary (-14%), and Education (-17%) saw a consecutive dip annually in June’23.

Roles in Healthcare, Sales & Business Development, and Customer Service lead the hiring trends

There continues to be a high demand for Healthcare (+21%) professionals marking the steepest annual growth in June’23. With the sudden jump in the retail sector, the jobs in Sales & Business Development (+17%) went up leading to increase in demand for candidates Customer service and software, hardware, and telecom functions are also experiencing positive and steady growth of 11% and 3%, respectively, due to the improving economy.

Jobs in Purchase/ Logistics/ Supply chain (-24%) have been facing some challenges since Jan’23 and showed the lowest growth in hiring this month among all monitored functions. Hiring for Marketing & Communications (-21%) and HR & Admin (-21%) roles too dipped substantially in June’23. Other industries to witness a subsequent drop in hiring activity include – Hospitality & Travel (-1%) Engineering/ Production, Real Estate (-2%), and Finance and Accounts (-10%).

The foundit Insights Tracker is a comprehensive monthly analysis of online job posting activity conducted by foundit. Based on a real-time review of millions of employer job opportunities culled from a large, representative selection of online career outlets, the foundit Insights Tracker (fit) presents a snapshot of employer online recruitment activity nationwide.

Period for the report

The period considered for the foundit Insights Tracker (fit) data is June 2022 vs. June 2023.

About foundit – APAC & Middle East

To learn more, about foundit in APAC & Gulf,

Contact:
Namrata Sharma
Namrata.sharma@adfactorspr.com
+6581383034

A New Era in CX: Driving Business Growth

SINGAPORE, Aug 1, 2023 – (ACN Newswire) – The World CX Summit, organized by Trescon, set to be hosted in Singapore on 2nd-3rd August 2023 at Marina Bay Sands Expo and Convention Centre. The Summit will bring together leading technology mavens, CX specialists and innovators to share their actionable insights and talk about successful use cases that are redefining the CX space.

Over the past few years, businesses have pivoted their attention towards providing their customers with an immersive experience. Customer experience has played a critical role in changing the way businesses operate. Today, they consider the customer feedback as an integral part of their revenue model.

As per a recent Grand View Research study, the customer experience management market segment is expected to expand at a compound annual growth rate of 18.1% from 2022 to 2030. With the increasing competition, brands today are digitizing their operations and integrating their operations with artificial intelligence and emerging technologies.

The Asia-Pacific market continues to expand with growing awareness regarding conversational AI. According to a Research Dive report, the conversational AI market is forecasted to generate a revenue of US$ 3.022.4 million by 2028. This is attributed to the favorable government regulations and advanced ICT infrastructure in countries such as Singapore, India and Japan.

The summit will help accelerate the digital transformation of the economy by driving topics such as conversational AI & chatbots, enabling omni-channel customer communication, digital experience platforms and much more.

Naveen Bharadwaj, CEO of Trescon, highlighted the importance of the event, stating “Majority customers today are either digital natives or tech savvy and expect services to be delivered via omni-channels, available at their fingers tips anywhere, anytime and their overall experience has to be seamless. Our World CX Summit in Singapore will help businesses create unique CX strategies powered by emerging technologies to enhance customer satisfaction, attract more customers and become dominant customer-centric brands.”

The World CX Summit is co-located alongside the 42nd global edition of the World AI Show and the 25th global edition of the World Blockchain Summit in Singapore.

The summit offers a wide spectrum of expert speakers and panelists such as:

Guillermo Arbeiza, Chief customer officer, Singlife with Aviva.
Achint Setia, Chief Revenue and Marketing Officer, Zalora.
Anna Znamenskaya, Chief Marketing Officer, foodpanda.
Nikki Taylor, Marketing Growth Strategy Director AMEA, UPS.
Denise Miura, Geo Vice President, APAC, Medallia
Raymond Tan, Assistant Commissioner, Taxpayer eXperience Division; Quality Service Manager, Inland Revenue Authority of Singapore (IRAS)
Vineet Sharma, Chief Operations Officer, Pizza Hut South Asia – Yum! Brands
Jana Marle-Zizkova, Co-founder & CEO, She Loves Data
Pavel Bulowski, Co-founder, She Loves Data
Sachin Sharma, Chief Product & Commercial Officer, Standard Charted nexus
Lino Ahlering, Group Chief Customer Officer, Daraz (Alibaba Group)
Natalia Goh, Chief Operating Officer, Trust Bank
Pamela Choong, Head of Customer Experience, JTC Corporation
Vikrama Dhiman, Head of Mobility Products, Gojek
Katja Forbes, Head of Client Experience CCIB, Standard Chartered Bank
Soo Huat Chew, Head, Biz Initiative and Enablement, DBS MidCap/SME
· Natalia Goh, Chief Operating Officer, Trust Bank.

The 9th global edition of the World CX Summit is supported by:

Community Partners – Cyberverse Foundation, She loves data
Innovation Partner – Karnataka Digital Economy Mission
Platinum Sponsor – Medallia,
Gold Sponsors – Contentsquare, Braze, Locobuzz, Kore.ai
Silver Sponsors – Servicenow, Acquia, Sitecore | FPT, Survey2Connect
Bronze Sponsors – Zegocloud, InMoment
Executive Roundtable Sponsor – Insider

About the World CX Summit

World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.

As a part of the world tour, this Singapore edition is gathering pre-qualified CX leaders, Marketers and tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.

The summit is hosting a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.

For more information, visit: https://bit.ly/3CJGNv6

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

For further details about the announcement, please contact:
Nupur Aswani
Head – Media, PR and Corporate Communications, Trescon
+91 95559 15156 | media@tresconglobal.com

Kincentric 2023 Research Reveals the Power of Consistency in Employee Experience

KUALA LUMPUR, Jul 27, 2023 – (ACN Newswire) – The latest research by Kincentric, a Spencer Stuart company focused on improving leadership impact by unlocking the power of people and teams, identifies a number of compelling business outcomes that can be achieved when organizations deliver a consistent and cohesive employee experience (EX) across the organization. The Global Employee Experience Trends 2023 Report reveals that employee engagement has plateaued over the last five years, and CEOs and CHROs must now shift their approach to EX if they want to accelerate business outcomes through their people.

The study, backed by extensive data from over nine million respondents across 2500 organizations, 162 countries and 62 industries, emphasizes the need for leaders to act on employee experience more holistically, with consistency of experience emerging as a key factor in driving business impact. In addition to consistency, which is achieved when multiple core experience elements create similar positive perceptions across employees, the report also outlines the importance of the alignment of EX to culture and business strategy, as well as endorsement by the C-suite. The data indicates that leading organizations are enjoying notable advantages in terms of employee engagement, retention, financial performance and customer satisfaction as a result of this groundbreaking new approach.

Key findings of the research include:

– Ratings of customer satisfaction and financial performance are over 2X higher when the work experience is consistent, yet almost one third (29%) of employees have a highly inconsistent experience, with significant negative impact on engagement and business outcomes.
– Employee engagement is 5.5X higher when EX is aligned to culture and strategy, yet only 36% of organizations have indicators that all three elements are truly aligned.
– Nearly half (49%) of employees feel their employers are failing to provide the employee experience they were promised.
– Senior leaders have 6X the impact on the consistency of EX compared to managers, demonstrating their critical role in bringing this to life.

In addition, Kincentric's 2023 report indicates employees have increased expectations regarding their day-to-day work experience, and while employees have expressed more positivity around things such as long-term career aspirations and virtual work arrangements, there has been a decline in measures around inspirational leadership, organizational values and support and connection.

According to Jeff Jolton, Managing Director of Research and Insights at Kincentric, leaders looking to drive exceptional business results should focus on the transformative power of a consistent and cohesive EX, instead of solely measuring employee engagement as an outcome. "Organizations must take a fresh, holistic and highly intentional approach to drive greater consistency in their EX – which is not about providing the same experience for everyone, but instead, striving to ensure employees have the same positive perception of the work experience." Jolton says. "The reality is that the majority of organizations globally are not providing the level of consistency required to translate EX into critical business outcomes and are missing a huge opportunity to unlock the full potential of their people and create competitive advantage."

Click HERE to learn more or to review the study highlights and full research report. https://www.kincentric.com/insights/global-employee-experience-trends-2023

About Kincentric

Kincentric, a Spencer Stuart company, helps organizations unlock the power of people and teams to ignite change and drive better business results. With decades of experience and specialist expertise in areas such as culture, employee engagement, leadership assessment and development, HR and talent advisory, and diversity, equity and inclusion, we use data-driven insights to architect solutions that add value, enhance agility and increase organizational effectiveness. For more information, visit kincentric.com.

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Taking a Step Towards Amplifying Customer Experience

MANILA, Jul 25, 2023 – (ACN Newswire) – Philippines, the third-largest contact center outsourcing destination, is gearing up to host the 11th edition of the World CX Summit, organized by Trescon. The premier customer experience event brings together leading CX professionals and experts to help businesses and brands provide a seamless customer experience journey using the latest trends and technologies that dominate the market.

After successfully hosting over 15,000 CX thought leaders, innovators, specialists and key stakeholders in over 10 editions, the World CX Summit has established itself as a premier knowledge sharing platform to share actionable insights about the latest trends and technologies in delivering a memorable customer experience. At the event, attendees will engage in insightful sessions, listen to captivating keynotes, and draw inspiration from successful use-cases to transform their CX strategies.

At the 11th global edition of the World CX Summit, the attendees will witness the fusion of cutting-edge technologies and customer insights while helping them focus on how to amplify customer experience, pioneering personalization at scale, cracking the code of CX ROI along with other key topics. Fostering a spirit of knowledge-sharing and innovation, the event facilitates networking opportunities and forge impactful relationship to accelerate the adoption of the latest technologies to optimize customer experience strategies.

The notable speakers attending the event include:
– Venn Jude Francisco, Chief Experience Officer, Metro Pacific Tollways Corporation, Philippines
– Sam Tolentino, Assistant Vice President – Client Engagement & Solutions Group, Union Bank, Philippines
– Melody Lim, Head of Customer Experience, Aboitiz Power Philippines
– Hazel Montano-Zamora, CX Design Head, AIA Philippines, Philippines
– Godfrey Santos, Assistant Vice President- Customer Experience, PETNET Inc.
– Tara Cabullo, Head of Customer and Investments Digital Experience, GCash, Philippines
– Samuel Powell, CEO, HMR Philippines, Philippines
– Warren Ilustre, Head of Customer Experience, East West Bank, Philippines
– Dan Ramirez, SVP and Head of Transformation, ING, Philippines
– Jonas R. De Los Reyes, First Vice President, Head of Digital Marketing and Omnichannel, Metrobank and Trust Company (Metrobank), Philippines

Naveen Bharadwaj, Group CEO, Trescon shared his excitement about the upcoming event stating, "The Philippines' expanding CX market and economic growth made it an ideal choice to host the latest edition of the World CX Summit. We are committed to supporting the continued digital transformation of the market by undertaking the mandates and requirements of local government and enterprise stakeholders and facilitating their introductions to the world's leading solution and service providers."

On being a part of the Summit, one of the key speakers, Venn Jude Francisco said, "The World CX Summit provides a venue that will foster much needed collaborations which can hopefully spark meaningful innovation in customer experience across regions."

Sam Tolentino, AVP‐ Client Engagement & Solutions Group, Union Bank expressed his excitement about the Summit saying, "The World CX Summit will play a pivotal role in elevating local CX to exceed global standards."

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. Its summits, expos, and conferences create real economic impact by connecting and empowering key stakeholders, including government organizations, regulators, enterprises, corporates, and more. With a team of over 250 employees across offices in 6 countries, Trescon has helped clients achieve exponential growth, accelerate market entry, and build valuable partnerships. For more information about Trescon, visit: www.tresconglobal.com

Trescon is glad to announce a new mega tech show called Digital Acceleration and Transformation Expo (DATE) scheduled to take place in Delhi in November 2023 and Jakarta in 2024. For further information about DATE, visit: www.datewithtech.com

For media inquiries, please contact:
Nupur Aswani
Head – Media, PR and Corporate Communications, Trescon
+91 95559 15156 | media@tresconglobal.com

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A Resounding Success at the 2-Day Retail & E-commerce Summit Asia

MANILA, Jul 18, 2023 – (ACN Newswire) – In a noteworthy feat, rockbird media organized a resounding success with its esteemed 2-day event, the Retail & E-commerce Summit Asia: Scaling Digital Strategies Towards Growth, held on July 12-13, 2023, at the Shangri-La The Fort, BGC. The summit drew industry leaders and pioneers from across the region to forge a brighter, more prosperous future for retail and e-commerce sectors.

This trailblazing summit served as a dynamic platform that fostered connections among business industries, facilitating the exchange of cutting-edge strategies to propel their success to unparalleled heights in the ever-evolving market.

The 2-day-event witnessed an impressive gathering of over 155 attendees on Day 1 and 124 on Day 2 including prominent industry leaders, including the esteemed CMO, CEO, COO, VP, Director, Head, Managers and Marketing Executives. The occasion was enriched by the presence of 25 thought-provoking speakers who shared their invaluable insights across various industries. Additionally, the event garnered support from 7 media partners, as well as esteemed brands and sponsors that played a crucial role in making this event a resounding success. Special thanks go to our valued sponsors, including Shopify Plus, Clevertap, Dotdigital, Braze, VTEX, Lexer, Rush, Inquiro, Digimind, Vinculum, Gcash, and Una Cash, whose unwavering support made this event possible.

Keep yourself informed about all the latest event updates by staying connected with us through our website, https://rockbirdmedia.com/. For more exciting news and updates, don't forget to follow us on LinkedIn at www.linkedin.com/company/14633772/admin/feed/posts/. We look forward to keeping you informed and engaged!

About Rockbird media

Rockbird media is an international business media company that produces B2B events and offers business solutions.

Whether it is through online media and content, must-have business intelligence and analytics, effective networking, and partnering solutions, we help businesses and professionals learn more about the latest trends, and know more about their customers, peers, and competition, to make that decision that allows them to grow.

For press-related concerns, please contact:
Imee Mariano
Marketing Department
im.mariano@rockbirdmedia.com

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Veteran Healthcare Communicator Lea Sims Appointed to Lead CGFNS Marketing and Communications

PHILADELPHIA, PA, Jul 11, 2023 – (ACN Newswire) – CGFNS International announced today that it has appointed Lea Sims, a veteran executive who has held both private and public sector marketing leadership roles, as its Chief Marketing and Communications Officer. Sims will join the CGFNS senior leadership team and play an integral role in driving the organization's brand transformation strategy.

Lea Sims, Chief Marketing and Communications Officer, CGFNS International

Sims has 35 years' experience in healthcare, most recently as the Global Marketing Lead for Verizon's healthcare and life sciences practice, where she also led vertical marketing for Verizon Business Group. Prior to that, she served as Director of Professional Practices for the Association for Healthcare Documentation Integrity, a role that required strategic oversight of the association's marketing, communications, print and digital publications, professional credentialing, government affairs, and advocacy programs. An early career in clinical roles within health systems – including 15 years in healthcare documentation – led to teaching, writing, and ultimately marketing and communications for allied health professions and health technology.

"With her deep experience at the intersection of healthcare, technology and workforce development, Lea Sims is uniquely qualified to help lead CGFNS into a new era of boosting global mobility for health workers worldwide," said Dr. Peter Preziosi, the organization's President and CEO. "She will play an outsized role in promoting key innovations in global competency-based digital credentials, career development and redesigned care delivery models on a global scale."

"I'm thrilled to be joining CGFNS at such an important inflection point in its notable history and at an equally critical time in the evolution of nursing and allied health careers globally," said Sims. "Decentralization of care, clinician shortage and burnout, care model evolution, and the accelerated adoption of technologies like artificial intelligence (AI) are transforming the landscape of care and shifting the training and scope of practice of clinical teams. There's never been a more important moment in time for this organization to advocate for streamlined credentialing and career mobility for this essential workforce. And I look forward to helping CGFNS tell its story."

About CGFNS International, Inc.

Founded in 1977 and based in Philadelphia, CGFNS International is an immigration-neutral not-for-profit organization proudly serving as the world's largest credentials evaluation organization for the nursing and allied health professions. CGFNS International is an NGO in Consultative Status with the United Nations Economic and Social Council (ECOSOC) and is a member of the Conference of NGOs in Consultative Relationship with the United Nations (CoNGO). For more information, visit https://www.cgfns.org.

Contact Information
Mukul Bakhshi, Esq.
Chief of Strategy and Government Affairs
mbakhshi@cgfns.org
(215) 243-5825

Copyright 2023 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Christian Kohler Becomes New CCO at crop.zone

Aachen, Germany, Jul 6, 2023 – (ACN Newswire) – crop.zone GmbH, a leading agricultural technology company, announced today that Prof. Christian Kohler has been appointed as its new Chief Commercial Officer (CCO). Kohler will provide extensive experience in sales, marketing and business development to further drive crop.zone's international growth, being responsible for all sales and marketing operations at the company.

Prof. Christian Kohler, CCO of crop.zone

Kohler has over 20 years of management experience in international sales, marketing and business development. Having worked as International Senior Director and Management Consultant at large leading OEMs such as CNH Industrial, BMW Group, and Mercedes Benz as well as at leading Tech-Scaleups from Germany, he expanded their businesses on an international level. His great passion for agricultural businesses led him to spend more than 10 years adding value to the industry. At the IE Business School, one of the world's leading Business Schools, he teaches young and senior executives as an associated sales and marketing professor. crop.zone GmbH has been growing rapidly in recent years, with its innovative technology allowing farmers to reduce herbicide use up to 80%. The company has been expanding its operations globally, with customers in Europe, the United States and Asia.

"I am thrilled to be joining crop.zone at this exciting time in the company's growth trajectory. crop.zone's innovative technological solutions are truly outstanding and transformative in the agricultural industry, and I am excited to bring these customer values with the highest business impact to all farmers around the world." Prof. Christian Kohler, CCO of crop.zone

With Kohler on board, crop.zone is poised to continue its expansion and bring its technology to even more farmers around the world. A technology that works like chemistry. But without chemistry.

"I am looking forward to working with the crop.zone team to further drive the company's international growth and continue to bring innovative technology and highest customer value to many farmers," Kohler added.

About crop.zone

Works like a herbicide. But without residues.

crop.zone has become the specialist for herbicide-free desiccation with cross-field knowledge from chemistry, biology, physics, ecology, and agronomy. The professional technology incorporated in our machines enables safe, efficient, and cost-effective crop preparation. Our technologically advanced system achieves premium quality yields while protecting the soil. crop.zone offers the solution for ecological and sustainable agriculture and thus makes its contribution to the future of our planet.

For more information about crop.zone and its innovative technology, visit www.crop.zone.

Contact Information:
Dirk Vandenhirtz
CEO – crop.zone
dirk.vandenhirtz@crop.zone
+1 (919) 251-6320 / +49 2408 598

Related Files
CRO15043_Pressemitteilung_CCO_Christian_Kohler_EN.pdf https://pr.report/XedVE6Lc
CRO_Kohler_RET_LI.jpg https://pr.report/KGVp5hkD

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