StrategINK brings to you Brio Technologies & Google Cloud presents DAICON – the leading DATA | AI | CLOUD conference co-powered by Dell Technologies

NEW DELHI, Jan 5, 2024 – (ACN Newswire) – After the resounding success of the Mumbai Chapter, StrategINK will host the Delhi Chapter of the 3rd Edition of DAICON, the leading DATA|AI|CLOUD conference, on 17th January 2024.

The conference will bring together 40+ subject matter experts as speakers and 200+ data, analytics & cloud – influencers and decision makers in attendance. It serves as a platform to explore the latest advancements, trends, and real-world applications in the fields of data analytics, artificial intelligence and cloud technologies.

The one-day conference will focus on how the trilogy of Data, AI and Cloud is enabling digital transformation within enterprises through three different tracks: TECHCON | MARCON | FINCON.

Eminent industry speakers will share insights and best practices on topics including:

How AI and data-driven insights are shaping business models.
Leveraging the sscloud for business agility and scale
Building an insights-driven organization

“We are excited to host a larger edition of DAICON in Delhi, aiming to foster a dynamic environment for India’s leading data, analytics, cloud, and digital experts to connect, gain insights, and exchange ideas on the cutting-edge technologies and strategies driving innovation,” stated Vinod Singh, Managing Director of StrategINK Solutions.

To register or learn more about DAICON 2023, visit: https://www.strategink.com/daicon/2024/new-delhi/

About StrategINK Solutions

StrategINK is a leading provider of market intelligence, technology advisory and integrated marketing solutions in the B2B domain with a variety of services towards accelerating ‘Business Innovation & Go-to-Market’ pursuits. With our core offerings of ‘Research based Business Insights’, ‘Content driven Marketing Solutions’, ‘Digital Transformation Consulting & Advisory’, and ‘Learning, Enablement & Skill Augmentation Services’, we catalyse & accelerate business transformation, digital led innovation, sales acceleration, skill enhancement, and customer delight. With our rich, diverse & hybrid model of digital and physical tools, techniques and industry proven frameworks and best practices, we develop unique-custom solutions to address complex business challenges of our clients and create compelling value through sustainable innovation.

An ISO/IEC 27001:2013 Company

For additional information, please contact:
Manish Sharma
Chief Business Officer
msharma@strategink.com

50th HKTDC Hong Kong Toys & Games Fair spotlights new zones and pavilions

HONG KONG, Jan 4, 2024 – (ACN Newswire) – The 50th HKTDC Hong Kong Toys & Games Fair, the 15th HKTDC Hong Kong Baby Products Fair and 22nd Hong Kong International Stationery & School Supplies Fair will return to the Hong Kong Convention and Exhibition Centre from 8 to 11 January. The Hong Kong Toys & Games Fair and Hong Kong Baby Products Fair are organised by the Hong Kong Trade Development Council (HKTDC), while the Hong Kong International Stationery & School Supplies Fair is jointly organised by the HKTDC and Messe Frankfurt (HK) Ltd.

Sophia Chong, HKTDC Deputy Executive Director, said: “The three exhibitions – themed Innovative Play: A Legend Across Time – draw over 2,600 exhibitors from 35 countries and regions, including various pavilions from Hong Kong, Mainland China, Asia and Europe. We have also invited nearly 200 buying missions to come to Hong Kong for sourcing.”

The International Trade Centre reports that sizeable emerging markets such as the mainland, Indonesia, Vietnam, India and Poland continue to drive global toy sales. Statista predicts that toy market revenue in Asia for last year would reach US$38.34 billion and continue to grow at an average 3.5% from 2023 to 2028, surpassing the expected 2.6% global growth.

Over the past two years, ASEAN has also become a key export market for the Hong Kong toy industry, with its share of Hong Kong toy exports growing from 8.4% in 2021 to 17.8% in 2022. Between January and November last year, the figure reached 20.4%, signifying great potential in Southeast Asia.

Flagship industry event in Asia, Toys & Games Fair, enters 50th edition

Since the first edition in 1975, the Toys and Games Fair has witnessed the development of Hong Kong’s toy industry. Entering its 50th edition this year, the HKTDC presents the Toys & Games Fair Photo Gallery to showcase valuable photos and videos of past fairs, offering visitors a walk down memory lane to recap the fair’s development over half a century.

Zones that debut this year include

A Green Toys zone showcases products incorporating green and environmentally friendly elements in the material, design, manufacturing process and packaging. For buyers’ easy reference, green exhibitors at the Toys and Stationery fairs also display a Green Leaf label.

Kidult World at Hall 3B introduces a Collectible Toys zone this year. The Hong Kong Brand Toy Association is hosting a group pavilion at the Toys Fair for the first time, promoting Hong Kong’s innovative industry, brands and collectible toys. A two-metre Ultraman figurine and 1.5-metre tall HK Machines model outside the hall give visitors photo opportunities.

The ODM zone helps buyers source products from original design manufacturers.

The impressive exhibitor line-up includes those at the World of Toys pavilion, led by European firms along with Korean and Taiwanese pavilions. The Mainland China pavilion hosts companies from Zhejiang, Guangdong, Jiangsu, Fujian and Shandong provinces, and introduces Pinghu city’s pavilion displaying children’s electric cars. Other highlights include the Brand Name Gallery, which brings together more than 220 well-known toy brands, and the Smart Toys and Games zone that features toys and games integrating innovative technology.

Selection of Europe pavilion debuts at Baby Products Fair

The ODM Strollers and Gear zone debuts at the Baby Products Fair, helping buyers source products from original design manufacturers. The fair also launches the Selection of Europe group pavilion, showcasing European brands and products, while a new Huzhou pavilion will present baby and children’s fashion products from the mainland. Other fair highlights include the Brand Name Gallery bringing together more than 40 renowned baby product brands; World of Strollers & Gear zone showcasing quality strollers, car seats and bassinets; and Apparel, Footwear & Accessories zone.

Jointly organised by the HKTDC and Messe Frankfurt (HK) Ltd, the Hong Kong International Stationery & School Supplies Fair will feature the latest in school and office supplies, creative art supplies and gift stationery. The organisers continue to cooperate with renowned industry associations in different regions, including China Stationery and Sporting Goods Association, Malaysia Stationery Importers And Exporters Association and The Federation of Stationers And Booksellers Association of Malaysia.

Revamped Asian Toys & Games Forum and seminars explore prospects

On 9 January, the second day of fair, the revamped Asian Toys & Games Forum – themed Unlocking the Asian Market: Insights for the Toy Industry – will be held. International toy and game industry experts will discuss market trends and share views on toy industry development and opportunities. Hong Kong Toys Council Chairman Bryant Chan will host the panel discussion on Forging Collaborative Approaches to Create Engaging Play Experiences.

The fairs will host seminars covering such topics as green toy trends, sustainable maternity and baby product market development, latest toy safety and regulations, toy compliance, testing and certification, stationery industry trends, digitalisation and artificial intelligence applications, keeping visitors up to date on trends.

Under the hybrid EXHIBITION+ model, the Click2Match smart business-matching platform for online business meetings augments physical exhibitions. This year, the HKTDC also offers the Scan2Match service for buyers to scan QR codes at exhibitor booths with the HKTDC Marketplace App bookmarking favourite suppliers. This will allow them to extend face-to-face interaction to the online platform and help exhibitors connect with more opportunities after physical fairs close.

Photo Download: https://bit.ly/48laFw2

Sophia Chong, HKTDC Deputy Executive Director (centre), John Tong, Chairman of the HKTDC Toys Advisory Committee (left) and Judy Cheung, Deputy General Manager of Messe Frankfurt (HK) Ltd (right), attended the press conference presenting highlights and innovative products of the Toys & Games Fair, Baby Products Fair and Stationery & School Supplies Fair

A Toys Fair exhibitor presents the Macaron Galaxy Projector, with three built-in slides themed forest, Milky Way and crescent moon. This projector is more than a visual escape, it is a versatile companion with a backlit LED clock and alarm

Limited edition with 1,000 sets, the Remote Block KMB Bus Depot visualises KMB’s Kowloon Bay depot in a 1:250 scale. The set comes with a slope connecting to the roof for a smooth gaming experience with model cars

Based on Robotech, a popular US animation series from the 1980s, ROBO-DOU VF-1J Veritech (Rick Hunter) is a high-fidelity collectible figure. The ultra-grid framework ensures its structural integrity, with 109 points of articulation for an impressive range of movement. Accessories include the GU-11 Gunpod, four sets of Missiles, and four pairs of interchangeable hands

Komuello baby socks come with colourful air-cushioned soles made of 100% recyclable TPE rubber. The green material is highly durable

MUST Monochrome backpack is made with eco-friendly fabric from recycled plastic bottles

Fair Websites
HKTDC Hong Kong Toys and Games Fair: http://hktoyfair.hktdc.com/
HKTDC Hong Kong Baby Products Fair: http://hkbabyfair.hktdc.com/
Hong Kong International Stationery & School Supplies Fair: http://hkstationeryfair.com/

Media enquires
Please contact HKTDC’s Communication & Public Affairs Department:
Jane Cheung, Tel: (852) 2584 4137, Email: jane.mh.cheung@hktdc.org
Agnes Wat, Tel: (852) 2584 4554, Email: agnes.ky.wat@hktdc.org

HKTDC Media Room: http://mediaroom.hktdc.com/tc

About HKTDC

The Hong Kong Trade Development Council (HKTDC) is a statutory body established in 1966 to promote, assist and develop Hong Kong’s trade. With 50 offices globally, including 13 in Mainland China, the HKTDC promotes Hong Kong as a two-way global investment and business hub. The HKTDC organises international exhibitions, conferences and business missions to create business opportunities for companies, particularly small and medium-sized enterprises (SMEs), in the mainland and international markets. The HKTDC also provides up-to-date market insights and product information via research reports and digital news channels. For more information, please visit: www.hktdc.com/aboutus. Follow us on Twitter @hktdc and LinkedIn

Trescon Lights Up 2023: A Year of Innovation and Growth

DUBAI, Jan 2, 2024 – (ACN Newswire) – As 2023 draws to a close, Trescon reflects on a year that was filled with innovation, pioneering concepts, impactful initiatives and transformative platforms that are further driving the global digital transformation journey. Going beyond the mere exhibition of next-gen solutions, Trescon’s events embraced a holistic vision, nurturing communities, championing inclusivity, and propelling positive change through the power of innovation.

A Celebration of Record-Breaking Achievements

2023 saw Trescon scaling unprecedented heights:

Hosting a total of 17 future tech events, including 15 trailblazing showcases and successfully managing 2 government initiatives, Dubai FinTech Summit and Future Sustainability Forum, amplifying our impact across diverse tech and sustainability spheres
Hosting over 20 Ministers, Governors & Deputy Ministers around the globe
Having achieved a remarkable success in launching DATE (Digital Acceleration and Transformation Expo) as a dynamic platform for B2B technology to help propel transformative solutions across every industry
Witnessing an impressive gathering of 28,000+ stakeholders representing the vanguard of innovation and change, 15,000+ c-level executives, along with 2,600+ investors, 500+ exhibitors, 200+ start-up companies, forming partnerships with over 1,000+ industry-leading entities, and a participation of 100+ countries.

Beyond the Bits and Bytes: A Spotlight on Social Impact

While innovation was at the core, Trescon recognized the immense power of technology to drive positive change.

Driving change: As the focus of the globe is shifting towards a sustainable future, Trescon leveraged its expertise towards a focus to champion inclusivity and diversity in tech through its foundation and the launch of the Women in Media Council. A key highlight was the launch of the Smart 1,000 classroom initiative (a partnership initiative between Trescon Foundation and Yuva Unstoppable) to transform 1,000 schools in rural areas of India.

Fortifying the tech landscape: Doing our bit towards creating a safe cyberspace, Trescon’s platform has been used by leading thought leaders to advocate ethical practices in the emerging tech space. One key highlight of the year was Trescon’s support to the launch of a security awareness book titled Cyber Safe Girl in English & Arabic.

Talking about the future, Naveen Bharadwaj, Group CEO of Trescon, said,” 2024 heralds a pivotal phase for Trescon, marked by a profound commitment to innovation with a purpose. We’re poised to help innovators play a central role towards a digitized future, crafting solutions that not only revolutionize industries but also nurture a planet in need. Our vision is clear: to redefine the role of technology, shaping a future where innovation harmonizes with sustainability, propelling us towards a world enriched by responsible advancements.”

Another step in their expansive strategy, In 2023, Demandify Media, a Trescon company, became the leading Account-Based Marketing and Demand Generation partner for fast-growing tech firms, serving over 250 clients. Playing a crucial role in helping organizations achieve their goals through effective GTM strategies, Demandify Media is set for an ambitious expansion into Europe and North America in 2024. This move underscores their commitment to delivering their unmatched services on a global scale, reinforcing their position as an essential partner for tech companies aiming for rapid growth.

A Beacon of Inspiration for the Future:

As we gear up to prepare and embrace 2024, Trescon looks to the future with unwavering optimism towards being a beacon of innovation and social progress while strengthening our ties to the community. In the words of Mithun Shetty, the Vice Chairman of Trescon, have said, “Remember how we bridged distances, sparked friendships, and made tech magic happen? That’s the power of our community! Now, let’s recharge and gear up for an even more thrilling adventure in 2024!”

The achievements of 2023 fuel our anticipation for what lies ahead—a future ripe with fresh opportunities and pioneering advancements. Sharing his sentiment Mohammed Saleem, Founder and Chairman of Trescon said, “Looking back at 2023, it’s not just the numbers that make us proud.”

He further added, “It’s the stories of lives transformed, the connections forged, and the positive impact we’ve made together. In 2024, we’ll continue to shine a light on the brightest minds in tech, but we’ll also ensure that those lights illuminate a path towards a more equitable, sustainable, and innovative future for all.”

Looking ahead, Trescon reiterates its unwavering dedication to pioneering innovation and fostering a collaborative spirit. The remarkable strides made in 2023 propel us toward an exciting horizon. Together, let’s steer the course towards an era where technology knows no bounds and shapes a world of endless possibilities.

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

Our summits, expos, and conferences create real economic impact by connecting and empowering the key ecosystem of government organisations, regulators, enterprises, corporates and more. With the help of our 250+ employees across offices in 6 countries, several of our clients have quadrupled their leads, shortened sales cycles by half or less, entered markets three times faster, closed deals within unimaginable timelines and grown their businesses ultimately.

For more information about Trescon visit: www.tresconglobal.com.

For media inquiries and further information, please contact:
Shadi Dawi
Director, Public Relations & Partnerships – MENA
shadi@tresconglobal.com
+971 55 498 4989

Chill 11 draws to a close

HONG KONG, Dec 26, 2023 – (ACN Newswire) – Organised by the Hong Kong Trade Development Council (HKTDC), Chill 11 drew to a successful close today. Featuring some 170 exhibitors and brands offering artistic, cultural and culinary delights as well as entertainment experiences, Chill 11 created an extraordinary retail-entertainment experience for Hong Kong and Macao residents, as well as visitors from across the Guangdong-Hong Kong-Macao Greater Bay Area, gathering celebrities, renowned chefs, cultural and creative talents.

Sophia Chong, HKTDC Deputy Executive Director, said: “Chill 11 was brought to the public for the first time. We were delighted to see the event serve as both a leisure destination during the holidays and as a promotion platform for local small and medium-sized brands and cultural and creative industries. The event has helped to increase the awareness of these brands and promote cultural and creative exchange in the GBA.”

Luohu hopes to build platform for cultural industries in the two cities

With Create Hong Kong of the Government of the Hong Kong Special Administrative Region (CreateHK)* as the lead sponsor, and supported by more than 100 partners, Chill 11 also offered entertainment experiences, along with more than 60 performances and workshops over four days.

Exhibitors welcomed the HKTDC’s curation. Dr Priscillia Wong, Founding Chairman of Chinese Western Culture Arts Association Limited said emotional consumption would play a key role in markets going forward, and Chill 11 was a visionary event, combining cultural, artistic and retail elements, bringing a platform for cultural and creative industry products. The Art Café in the event helped promote the brand.

Li Qian, Deputy Director of Shenzhen Luohu District Development and Reform Bureau, said the theme and whole layout of Chill 11 was very creative and interesting, offering visitors many photo opportunities. Luohu hoped to learn from Hong Kong’s trends, art and design in different areas and build up a platform for cultural industries in the two cities. Mr Li said that they had prepared trendy shopping guides for the event which were all snapped up on the first morning.

Visitors from GBA and local citizens enjoy gift bags and lucky draw

Mr Chan and his family bought postcards and bags at Chill 11, and also drew pictures. His son said the massive 32-metre-long inflatable entertainment facility Chill Castle was fun and attractive and he would come back if there were similar events. Mr and Mrs Yeung have participated in a number of HKTDC exhibitions including the Book Fair and Food Expo before. They joined Chill 11 on the first day and won accommodation in a local hotel in the grand lucky draw. They both said they were very happy, and the concept of Chill 11 was good.

There was a grand lucky draw. Prizes included two tickets to a popular singer’s concert held in the middle of January at AsiaWorld-Expo, round-trip flights to Bangkok, five-star hotel stays, theme park tickets, shopping vouchers, luxury watches and travel bags.

Chill 11 website: https://chill11.hktdc.com/en

Photo download: https://bit.ly/3HgOPyd

Veteran singer Jackson Wan Kwong (right), renowned for humorous songs, and new-generation rapper Taco Wong (left) performed at Chill 11 today

Performers included a Guangzhou band busking in the event

The Luohu District Government introduced singers, bands and artists from the district, showcasing the attractiveness of Luohu

Award-winning works from the 2022 Sino-French Young Artists Competition Award (organised by the Chinese Western Culture Arts Association Limited) included Qin Chi-ho’s Tang Sanjue – Bring in the Wine, presented through the integration of digital arts and Chinese and Western culture

Visitor takes a photo with a Mona Lisa theme at the cultural creative displays

Christmas workshops were very popular among visitors

Chill 11 featured many photo opportunities

There was a grand lucky draw with prizes including a night’s accommodation at local hotel. The winners Mr and Mrs Yeung said they were surprised and excited

Visitors bought a variety of cultural and creative products

Star make-up artist Will Or, who was once a Good Night Show judge, staged a Christmas trendy make-up class to help people look stunning and festive for the Christmas holiday

Media enquiries
Please contact the HKTDC’s Communications and Public Affairs Department:
Clayton Lauw, Tel: (852) 2584 4472, Email: clayton.y.lauw@hktdc.org
Phyllis Tsang, Tel: (852) 2584 4288, Email: phyllis.km.tsang@hktdc.org

To view press releases in Chinese, please visit http://mediaroom.hktdc.com/tc

About HKTDC

About Create Hong Kong

Create Hong Kong (CreateHK) is a dedicated office set up by the Government of the Hong Kong Special Administrative Region in June 2009 to spearhead the development of creative industries in Hong Kong. From 1 July 2022 onwards, it is under the Culture, Sports and Tourism Bureau. Its strategic foci are nurturing talent and facilitating start-ups, exploring markets, promoting cross-sectoral and cross-genre collaboration, and promoting Hong Kong as Asia’s creative capital and fostering a creative atmosphere in the community.

*Disclaimer: The Government of the Hong Kong Special Administrative Region provides funding support to the project only, and does not otherwise take part in the project. Any opinions, findings, conclusions or recommendations expressed in these materials/events (or by members of the project team) are those of the project organisers only and do not reflect the views of the Government of the Hong Kong Special Administrative Region, the Culture, Sports and Tourism Bureau, Create Hong Kong, the CreateSmart Initiative Secretariat or the CreateSmart Initiative Vetting Committee.

Chill 11 opens today, offering an entertaining, cultural Christmas shopping experience

HONG KONG, Dec 23, 2023 – (ACN Newswire) – Organised by the Hong Kong Trade Development Council (HKTDC) and with Create Hong Kong* of the Government of the Hong Kong Special Administrative Region as lead sponsor, Chill 11 had a grand opening today and runs until 26 December at AsiaWorld-Expo. Featuring about 170 exhibitors and brands offering artistic, cultural and culinary delights as well as entertainment experiences, Chill 11 promotes Hong Kong brands and designs, creating an extraordinary retail-entertainment experience for Hong Kong and Macao residents, as well as visitors from across the Guangdong-Hong Kong-Macao Greater Bay Area, gathering celebrities, renowned chefs, cultural and creative talents.

Sophia Chong, HKTDC Acting Executive Director, said: “Alongside with the various celebrations driven by different sectors in Hong Kong to encourage both tourist and local consumption, the HKTDC hopes to contribute by offering an alternative Christmas experience for the people in the GBA including Hong Kong. Chill 11 combines arts and culture, culinary delights, shopping and entertainment with Hong Kong’s distinct cultural elements to create a unique Christmas experience for the general public.”

Chill 11 features three main themes: Entertainment, Art and Culture, and Shopping. Popular music group After Class (Gigi Yim, Chantel Yiu, Yumi Chung and Windy Zhan) unveiled Chill 11 with pop dance and singing, attracting many fans. Albert Chau and Ramon Lo of Midlife, Sing & Shine will also be on stage on Christmas Eve and Christmas respectively. New-generation rapper Taco Wong and veteran singer Jackson Wan Kwong will perform on Boxing Day (26 December). Taco composed the Chill 11 theme song and will sing out its highlights.

GD Show & Co presents a massive 32-metre-long inflatable Chill Castle. The first 50 children who enter each day dressed as cartoon characters can enjoy a free 10-minute session at the Castle. Chill 11 will offer about 30 workshops including Merry Face-Painting, KamCha Hong Kong Style milk tea workshop, stone painting, Christmas Deer Fluid Painting Key Chain, Christmas paper light box, Hong Kong minibus signage and Crocheted Christmas wreath making workshops. Star make-up artist Will Or will also stage a Christmas trendy make-up class to share make-up tips for Christmas holiday.

Chill 11 also presents culinary specialities from Hong Kong. The trendy craft beer brand Hong Kong Whistle teamed up with Great Gourmets to brew a big-hit sauce-flavoured mocha craft beer for Chill 11, using maotai, beer ingredients, chocolate and coffee. The brew is on sale at the event. The Art Café offers a menu comprising sweet, sour, bitter, spicy and salty dishes under the theme Tastes of Life, and fuses a number of traditional Chinese and Western food brands, serving culinary highlights with captivating paintings.

Chill 11 also features participants from Mainland China. The Luohu District Government brings trendy shopping guides, lucky bags and performances like street dance, rapping, rock music and DJ shows with Luohu singers, bands, artists and highlighting characteristics of the city in Shenzhen.

For Art and Culture, the Sino-Western Cultural Corridor features award-winning works from the 2022 Sino-French Young Artists Competition Award (organised by the Chinese Western Culture Arts Association) through integration of art and technology, including Tang Sanjue – Bring in the Wine by 16-year-old Qin Chi-ho and Dear cat I miss you by Ng Chun-hei. The two artists visited Chill 11 today. Qin Chi-ho’s Tang Sanjue – Bring in the Wine will be sent to Hôtel de Ville in Paris, France after Chill 11 as a permanent collection. Monet’s The Japanese Footbridge and Van Gogh’s Wheat Field with Cypresses will also feature as animated paintings at the immersive experience to illustrate the impressionist style of Western art and its interpretation of natural landscapes.

Chill 11 will also showcase a 1.8 metre high, 24 metre long mural In Homage: The Victoria Harbour Sunrise · Impression. This artwork is a collaboration between 11 artists from the Arts with the Disabled Association Hong Kong’s social enterprise ADAM and nine local young artists. The work pays tribute to Monet.

International Landscape Photographer of the Year Kelvin Yuen, whose works were used for Hongkong Post Hong Kong Landscape – Mountains Special Stamps, showcases his works featuring Hong Kong’s stunning landscapes at Chill 11, including a backdrop of the famous Miscanthus (silver-grass) hotspot on Sunset Peak, offering visitors a chance to capture the moment. He will also share some photography tips at the event.

Chill 11 features century-old Yuet Tung China Works, renowned for its colourful porcelain. The exhibit demonstrates the evolution of Canton enamel craftsmanship, from producing traditional culinary utensils to modern products such as phone cases and beer mugs.

For shopping, the first 1,000 attendees today received a complimentary lucky bag valued at more than HK$150, with limited distribution continuing over the next three days. There will also be a grand lucky draw for every HK$200 spent at the venue, capped at 10 draws for each receipt. Prizes include two tickets to a popular singing group’s concert held in mid-January at the AsiaWorld-Expo, round-trip air-tickets to Bangkok, five-star hotel stays, theme park tickets, shopping vouchers, luxury watches and travel bags.

Chill 11 tickets are HK$30 each, with a HK$3 discount if purchased through ticketing partner AlipayHK and Alipay App. Children, full-time students and senior citizens aged 65 or above enjoy free admission. Discount package tickets are also available. Two adults can enjoy a one-plus-one promotion (HK$30 in total); three adults can enjoy Chill-in-Three promotion (HK$40 in total); and four adults can enjoy a Chill Combo promotion (HK$50 in total). To generate festive cheer, entry is free before noon on 25 and 26 December.

The event is also supported by various travel partners with affordable and convenient transport options. Airport Express offers a special promotion – adults who present valid event tickets or proof at the designated redemption counters in Hong Kong or Kowloon Station can enjoy an AsiaWorld-Expo Same Day Return Ticket at a discounted price of HK$47. Additionally, children aged 3-11, using a valid Child Octopus card, can enjoy free rides on the Airport Express when traveling from Hong Kong, Kowloon or Tsing Yi Station to AsiaWorld-Expo Station. There are five free shuttle buses by Citybus running from Tin Shui Wai, Tuen Mun, Tsuen Wan, Tung

Chung and Tai Wai to the venue; while visitors commuting by car will have the third hour free of charge when using the nearby 11 SKIES parking lot.

Photo download: https://bit.ly/48l6AI2

Early arrivals received a complimentary lucky bag valued at more than HK$150

After Class’s performance attracted many fans

Photographer Kelvin Yuen brought the backdrop featuring famous Miscanthus hotspot on Tai Tung Shan to Chill 11

Tang Sanjue – Bring in the Wine by 16-year-old Qin Chi-ho is presented at the immersive art experience area at the East meets West corridor. Qin Chi-ho also brought along his works to Chill 11. Tang Sanjue – Bring in the Wine will be sent to Hôtel de Ville as a permanent collection after Chill 11

Yuet Tung China Works demonstrates a variety of crossover products, hoping to sustain Canton enamel craftsmanship

The 32-metre-long inflatable entertainment facility Chill Castle is popular with both adults and kids

Luohu District Government distributed trendy shopping guides and gift bags

Opening dates and times of Chill 11:

Date	23 to 26 December (Saturday to Tuesday)
Opening Hours	23 to 25 December (Saturday to Monday) 10:30am to 7pm 26 December (Tuesday) 10:30am to 6pm
Venue	AsiaWorld-Expo
Admission Fee	Adult ticket: HK$30 [Ticket offers] Free admission for children (1.2 metres or below), full-time students and senior citizens aged 65 or above (presenting a valid age proof) Free Entry before 12nn on 25 December and 26 December One-plus-One: HK$30 (Two adults can enjoy a special buy 1 get 1 free offer when admitted together) Chill-in-Three: HK$40 (Three adults can enjoy a special offer of $40 for three when admitted together) Chill Combo: HK$50 (Four adults can enjoy a special offer of $50 for four when admitted together)
Tickets	E-tickets are available for sale at AlipayHK, Alipay (HKTDC’s ticketing partner), the 01 Space e-ticketing platform, the Octopus App and CTS Home WeChat app. Get $3 off on tickets purchased through AlipayHK and Alipay
Website	https://chill11.hktdc.com/en
Details of workshops	https://chill11.hktdc.com/en/s/Workshop
Details of performances	https://chill11.hktdc.com/en/s/Performance
Details of free shuttle bus	https://chill11.hktdc.com/en/s/Shuttle-Bus

To view press releases in Chinese, please visit http://mediaroom.hktdc.com/tc

About HKTDC

About Create Hong Kong

Global leaders and Nobel laureate attend AFF 2024

HONG KONG, Dec 19, 2023 – (ACN Newswire) – Asian Financial Forum 2024 (AFF), co-organised by the Hong Kong Special Administrative Region (HKSAR) government and the Hong Kong Trade Development Council (HKTDC), will shed light on the importance of fostering sustainable multilateral cooperation while capitalising on Hong Kong’s strengths as an international financial centre under the current global economic landscape.

Themed Multilateral Cooperation for a Shared Tomorrow, the 17th AFF is scheduled to take place on 24 and 25 January 2024 (Wednesday and Thursday) at the Hong Kong Convention and Exhibition Centre (HKCEC). The first large-scale international financial and business event of 2024 in the region, the forum brings together over a hundred financial heavyweights, global policymakers and business leaders to discuss such topics as the global economic outlook, opportunities in Mainland China, investment prospects, green finance, financial technology and multilateral cooperation opportunities.

Luanne Lim, Chairperson of the AFF Steering Committee and Chief Executive, Hong Kong, of HSBC, said: “The theme of the upcoming AFF is Multilateral Cooperation for a Shared Tomorrow. The importance of fostering multilateral cooperation cannot be overstated, as it paves the way for sustainable and inclusive growth in our interconnected world. AFF aims to bring together influential speakers and thought leaders from across the globe to facilitate exchanges between nations and regions. Together, we will explore the challenges and opportunities faced by the financial industry in supporting economic development.”

Economist analyses global cooperation and sustainable economic development

AFF’s keynote luncheons have always been a highlight and this year Prof Jeffrey D Sachs, President of United Nations (UN) Sustainable Development Solutions Network, will share his insights. A polymath who focuses on sustainable development, Prof Sachs is a reservoir of knowledge on international debt and financial crises, national economic reforms, extreme poverty, global climate change, pandemic prevention and control and many other socioeconomic matters.

From 2001 to 2018, he served as a special adviser to three UN secretaries-general. Prof Sachs was awarded the 2022 Tang Prize in Sustainable Development and the 2015 Blue Planet Prize. During the first keynote luncheon on 24 January, he will explore the post-pandemic global economic environment, analyse the latest recovery trends and emphasise the crucial role of global cooperation in sustainable development.

Nobel laureate addresses recession risks

The second keynote luncheon on 25 January will hear from Prof Douglas W Diamond, Nobel Laureate in Economic Sciences in 2022 and Merton H Miller Distinguished Service Professor of Finance at University of Chicago’s Booth School of Business. Recipient of the Onassis Prize in Finance in 2018, Prof Diamond is a leading authority on bank runs and liquidity crises, earning him the title “father of modern banking theory”. He also served as the president of the American Finance Association and has taught as a visiting professor at the Hong Kong University of Science and Technology.

Given the uncertain economic outlook and increasing geopolitical risks in several regions, Prof Diamond will discuss likely interest rate moves by the United States Federal Reserve as well as risks of future economic recessions and measures to address structural financial crises.

Introducing Stewarding China’s New Chapter and CIO Insights

In response to ever-changing dynamics in the global economy and investment appetite, this year’s AFF will introduce discussion sessions in accordance with market opportunities and industry trends. These sessions aimed at analysing the business opportunities presented to enterprises in emerging markets such as ASEAN and the Middle East. Stewarding China’s New Chapter and CIO Insights will be newly introduced in this year’s AFF. As China is one of the largest engines of global growth, the newly introduced session, Stewarding China’s New Chapter will analyse links with other regions and discuss the role and advantages of Hong Kong. Another new addition is CIO Insights, which will bring together renowned international institutions’ investment leaders to share unique perspectives in the investment field. The sessions will also discuss asset allocation when the investment outlook is uncertain and examine current investment trends in the macroeconomic landscape. The popular Global Economic Outlook, Dialogues for Tomorrow and Fireside Chat, will also be back, covering topics including asset and wealth management, insurance and risk management, RMB Internationalisation, multilateral capital market cooperation, food technology and supply chain security, financial technology, influential investment and financial cooperation in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) and various financial, economic, social trends, and global issues.

AFF Deal-making connects funds and investment projects

Over the years, the AFF Deal-Flow co-organised by the HKTDC and the Hong Kong Venture Capital and Private Equity Association has arranged more than 9,000 meetings for over 6,300 enterprises, including project owners and investors. The highly successful event has allowed participants to connect with funds and investment projects from around the world in such key industries as fintech, environment, energy and environmental technology, medical technology, deep technology and consumer goods. The coming AFF Deal-making will be held in physical form during the Forum, then online until 30 January (Tuesday), providing investors and project owners with more time to connect and explore collaboration opportunities.

The featured exhibition zones – Fintech Showcase, Fintech HK Startup Salon, the InnoVenture Salon and Global Investment Zone – will display next-generation financial concepts, start-up development and global investment opportunities, respectively. The exhibition segment is expected to bring together over a hundred local and global exhibitors, international financial institutions, technology companies, start-ups, investment promotion agencies and sponsors, including Knowledge Partner PwC, HSBC, Bank of China, Standard Chartered Bank, UBS, China International Capital Corporation (CICC), Huatai International, Cyberport and more.

Stellar lineup of themed discussions focus on Middle East and ASEAN

At AFF, engaging discussion sessions and workshops over the two days will include plenary sessions, policy dialogues, keynote luncheon and breakfast panels and thematic workshops. Esteemed financial officials, international financial and multilateral organisations, financial institutions and corporate decision-makers from a diverse range of countries will grace the Forum to identify valuable opportunities while addressing pressing global issues. The forum will feature a stellar lineup of themed discussions and policy dialogues, attracting finance ministers from the Middle East, ASEAN and around the world as well as senior executives from multilateral organisations and international financial institutions.

Launch 2024 with AFF

As the premier financial and business event in the region in 2024, AFF aims to help industry professionals seize opportunities and create more room for cooperation while promoting Hong Kong.

Early bird registration is now open for participants.

AFF has also collaborated with a number of organisations to provide special travel, dining and shopping discounts and privileges for overseas participants, encouraging them to make the most of their stay and experience the vitality of Hong Kong. Further details on event content, complete speaker lineup and media registration arrangements will be announced at a press conference in mid-January.

Websites
Asian Financial Forum: https://www.asianfinancialforum.com/aff/
Programme: https://www.asianfinancialforum.com/conference/aff/en/programme
Speaker List: https://www.asianfinancialforum.com/conference/aff/en/speakers

Members of the media interested in interviewing speakers at the Asian Financial Forum can email awong@yuantung.com.hk or tleung@yuantung.com.hk by 16 January 2023.

Photos Download: https://bit.ly/3GN43dR

Asian Financial Forum 2024, organised by the HKSAR Government and the HKTDC, will be held on 24 and 25 January 2024 (Wednesday and Thursday) at the Hong Kong Convention and Exhibition Centre, under the theme Multilateral Cooperation for a Shared Tomorrow. The picture shows scenes from the Forum in 2023.

During the keynote luncheon on the first day of the Forum (24 January), Prof Jeffrey D Sachs, President of United Nations Sustainable Development Solutions Network, will explore the post-pandemic global economic environment, analyse the latest recovery trends, and emphasise the crucial role of global cooperation in sustainable development.

The keynote luncheon on the second day of the Forum (25 January) will feature a keynote speech by Prof Douglas W Diamond, Nobel Laureate in Economic Sciences in 2022 and Merton H Miller Distinguished Service Professor of Finance at University of Chicago’s Booth School of Business, discussing prospects for interest-rate moves by the United States Federal Reserve and economic recession risks, and delve into measures to address structural financial crises.

After the forum, AFF Deal-making participants can continue with online matchmaking and meetings that will last three days until 30 January (Tuesday). This will allow investors and project owners more time to connect and negotiate investment deals and collaborations. The picture shows scenes from the Forum in 2023.

Luanne Lim (left), Chairwoman of the AFF Steering Committee and Chief Executive, Hong Kong, of HSBC and Patrick Lau (right), Deputy Executive Director of the HKTDC

Media enquires
HKTDC’s Communications & Public Affairs Department:
Katy Wong, Tel: (852) 2584 4524, Email: katy.ky.wong@hktdc.org
Snowy Chan, Tel: (852) 2584 4525, Email: snowy.sn.chan@hktdc.org

Yuan Tung Financial Relations:
Anson Wong, Tel: (852) 3428 3413, Email: awong@yuantung.com.hk
Tiffany Leung, Tel: (852) 3428 2361, Email: tleung@yuantung.com.hk
Hing-fung Wong, Tel: (852) 3428 3122, Email: hfwong@yuantung.com.hk

HKTDC Media Room: http://mediaroom.hktdc.com

About HKTDC

Delivering Value Above and Beyond through Proactive Service in Customer Contact Functions

SINGAPORE, Dec 18, 2023 – (ACN Newswire) – Customer Contact Week Asia 2024 is already in its 15th year running. Against a backdrop of global economic uncertainties, dealing with dynamic customer demand and rapid change in the marketplace pose significant challenges for Customer Contact Functions and Engagement Hubs. The region’s Customer Service, Operations and Contact Centre leaders also deal with the added nuance of cultural differences in a centralised hub, making the delivery of seamless service difficult.

The need to deliver added value through this customer engagement hubs has never been greater, as leaders manage a balancing act of investing in growth while dealing with evolving customer demands; and the customer operations team must have sufficient flexibility to scale according to demand and deliver proactive service.

CCW Asia 2024 is committed to congregate leading contact centre, customer support, customer service, customer operations, and customer care professionals to deliver value above and beyond through proactive service.

Ms Jamie Tan, General Manager of IQPC Asia, shared that “We have been putting together the CCW Asia series for 15 years now, and year on year we hear how customers’ expectations have evolved. Being at the forefront of the Customer Contact scene, we have witnessed the growth of Customer Contact Centres and Engagement Hubs – and we know this is no easy feat. We salute all Customer Contact leaders in the industry for their tenacity and ability to dynamically adapt to these changing requirements and needs. 2024 will no doubt be an interesting year for everyone, and we look forward to welcoming our leaders back with us in July 2024.”

CCW Asia 2024, the #1 Regional Customer Contact Event spanning four action-packed days, is proud to present an ensemble of 50+ distinguished speakers and an impressive 100+ Customer Care, Customer Service, Customer Operations regional leaders and decision makers at the event. On top of the 2-day jammed-packed conference lineup with keynote speakers, the event also features a pre and post conference workshop on trending topics such as ‘Measuring and Optimising Contact Centre Performance’ and ‘Intelligent Chatbots and Beyond” respectively.

For businesses seeking to showcase their technological solutions and services, CCW 2024 is now open for sponsorship opportunities, offering thought leadership slots and booths. Sponsors will have exclusive opportunities to demonstrate thought leadership and engage with decision-makers in the Customer Care, Service, Operations space. Act quick, as slots are limited. View sponsorship guide here: https://rb.gy/c2f277

For Customer Care, Service, Operations professionals looking to attend and gain insights and learn best practices from case studies and panel discussions, early bird tickets are available for a limited time, so act fast to take advantage of discounted rates. Additionally, we are pleased to offer team discounts of up to 45% for group bookings, making it easier for your entire team to attend and benefit from this transformative experience together.

Don’t miss out on this opportunity and purchase your tickets now: https://www.customercontactweekdigital.com/events-customercontactweekasia/srspricing

About IQPC

At its core IQPC is a global business to business event company that has embraced the digital age. We are the go-to source for online and offline events, information, education, networking, and promotion for executives across industries.About SSONSSON has been running conferences in Asia for 20+ years and has seen the market move from single function transactional centres to complex global business services. Through our network, we are seeing a market poised and ready to transform. As the leading shared services & outsourcing platform, we can help you meet your specific business goals and objectives through a variety of fully customizable products and packages. Media Contact:Joyce SngSenior Marketing Manager IQPC Asia Pte Ltdjoyce.sng@iqpc.com.sg

DATE KSA Ignites Innovation Across Industries

RIYADH, Dec 15, 2023 – (ACN Newswire) – Saudi Arabia’s innovation scene ignited at the DATE Fintech & AI Show: Held at the JW Marriott Riyadh on December 11th-12th, this powerhouse event united C-level executives, industry titans, and global pioneers in fintech and AI. From enterprises and investors to government authorities and tech collaborators, the summit buzzed with a singular mission: propelling transformative solutions across every industry. Underneath the Riyadh skyline, the future of tech unfolded, with groundbreaking applications set to disrupt and redefine countless sectors.

With over 2000 C-suite attendees, the event provided a dynamic platform that propelled insightful discussions through engaging keynote speeches and fireside chats, fostering business growth opportunities in key sectors critical to Saudi Arabia’s economic future.

Featuring an impressive line-up of speakers and panelists, the event marked a significant shift in leveraging transformative technologies. Discussions ranged from empowering the kingdom’s future with AI surges to Generative AI for Digital Twins, Regulators as Catalysts for Innovation, Amplifying the fight against Financial Crime, and more.

The fireside chat on ‘Cognitive Cities: Science Fiction or Tomorrow’s Future?’ between Yousef Khalili, Chief Commercial Officer at Tonomus (NEOM), and Mary Pedler, Founder of Input PR, offered compelling insights into seamlessly integrating technology into daily life.

A pivotal session on the DATE Fintech Stage was the panel discussion titled ‘Empowerment Personified: Fintech’s Impact on Women-led Enterprises.’ The panellists provided insightful perspectives on women’s progress advocating gender inclusivity in the tech ecosystem. The deliberations further encompassed strategies for fostering empowerment and inclusivity the innovation landscape.

While speaking about the event, Sonia Shaw, Partner & VP of Global Partnerships at CoinW, said, “DATE KSA showcased innovation, boosting exhibitor visibility and fostering valuable industry connections.”

“DATE Fintech Show and DATE AI Show in Riyadh have been nothing short of extraordinary,” said Naveen Bharadwaj, Group CEO of Trescon. He added, “The active engagement and collaboration among industry leaders, tech innovators, and policymakers have opened doors to reimagine the future of financial services and artificial intelligence in KSA.”

In the third regional finals of the Fintech World Cup, organized by Dubai Fintech Summit in collaboration with Trescon at the DATE Fintech Show in Riyadh, 11 fintech start-ups competed for a chance to pitch at the grand finale and secure funding of up to $1 million.

Monak E-Services, a MENA-based migrant fintech, clinched victory at this event. Their specialized focus on providing financial inclusion and essential life services to Middle Eastern workers through a collaborative network marks a remarkable advancement in the realm of innovative fintech solutions.

Sharing his experience at DATE AI Show, Adil Belahouri, Head of AI at Riyad Bank, said, “Excited to join distinguished speakers, discussing AI’s transformative impact on the Business Landscape.”

Wael Salloum, Vice President – Data & AI, Careem while speaking about Generative AI said,”Its accessibility, productivity improvements, and equalizing influence parallel the historic role of the internet in shaping a future of increased economic opportunities and growth.”

DATE KSA may be over, but the momentum is just beginning. From Riyadh’s heart, a wave of tech-driven collaboration washes over KSA, promising redefined financial services, seamless AI integration, and KSA’s rise as a global innovation beacon.

Sponsors & Partners at DATE KSA:

Lead Sponsor: Mastercard; ICT Cloud
Gold Sponsor: CoinW; Alnafitha IT; TORSECURE CYBER LLP
Silver Sponsors: Rednderpub; Snowflake; M2; Stock Gro; Checkout.com
Strategic AI Sponsor: INEXA
Bronze Sponsors: BEINEX; DRUID; FourNXT; Smart Chain; Nomu group
Keynote Partner: GameIN
Exhibitor: Aventior; Triterras; Vault; ICS Financial Systems LTD; Masroofi
Startup Exhibitors: Everest IMS; Red Buffer; TechMango; Ilegal Technologies; Infohensive; CSP Solutions; Hyper AutoX; Monak; Sapid Blue; SDK Finance; Loan; GRC 360; Ceron; Autosphere; A352; Candlestick; SDLC Corp
Strategic Fintech Partner: MENA Fintech Association
Association Partners: hashtag(#)web3; Mysan; ITEE; Fintech Association of Sri Lanka; Alliance of Digital Finance Associations; Fintech Association of Japan; World Alliance of International Finance Centers; Frankfurt Main Finance
Business Broadcast Partner: CNBC Arabia
Official Digital Media Partner: Akhtar
Official Media Partner: Al Bilad
Official Newspaper Partner: The Fintech Times
Official Content Distribution Partner: ZEX PR Wire

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

For media inquiries and further information, please contact:
Shadi Dawi
Director, Public Relations & Partnership’s – MENA
shadi@tresconglobal.com
+971 55 498 4989

World Blockchain Summit Bangkok 2023 Primed to Reshape the Future of Blockchain Innovation

BANGKOK, Dec 13, 2023 – (ACN Newswire) – The 28th Global edition of the World Blockchain Summit, organised by Trescon, draws the year to a close as it returns to Bangkok on December 13th and 14th, 2023. Hosted at the esteemed Royal Orchid Sheraton Hotel and Towers, the event stands as a global focal point for blockchain innovation, bringing together a consortium of industry pioneers, innovators, and web3 enthusiasts. Within this gathering, these distinguished individuals will convene to deliberate on of blockchain’s impact in propelling Thailand’s journey towards digital transformation.

Thailand is strategically positioning itself as Southeast Asia’s primary hub for blockchain innovation. The country is spearheading the adoption of transformative blockchain solutions across critical sectors of its economy. Bolstered by a favorable regulatory environment and a thriving investment landscape, Thailand’s innovation ecosystem has become a magnet for both global blockchain startups and established industry leaders.

With the government’s push for the adoption of digital assets further solidifying the pivotal role that blockchain will play in the Thailand 4.0 vision, the summit offers an exclusive opportunity for blockchain entrepreneurs, startups, and innovators to showcase their solutions and innovations, aiming to attract potential investors and collaborators.

#WBSBangkok puts the spotlight on fascinating topics and trends that are driving the market through captivating keynote discussions, engaging panel discussions and insightful use-case presentations by some of the leading innovators and experts from the blockchain domain. The agenda will cover several topics including:

What web3 means for enterprises
Bear and bull market trends
Bridging DeFi and CeFi
Blockchain interoperability
Digital assets solutions for businesses and more

The summit unites over 600+ web3 decision makers, 100+ investors to listen to over 30+ speakers and experts from the blockchain space. The summit also hosts the regional finale of the Startup World Cup, organized by the renowned US-based venture capital firm, Pegasus Ventures. The winner earns an opportunity to pitch at the global finals in San Francisco, with the chance to secure the funding prize of US$1 million.

Amongst the notable speakers at the event are:

Kanyarat Saengsawang, Country Head – Thailand, The Sandbox
Shogo Ishida, Co-CEO, Middle East and Africa, EMURGO
Danilo S. Carlucci, Co-Founder and CEO, Morningstar Ventures
Felix Mago, Co-Founder, Dash NEXT
Brian Kuttikkat, Chief Operating Officer, KoinBX
Eeshaan Sachatheva, Partner, Ethereal Ventures
Dr. Sameer Al Ansari, CEO, Ras Al Khaimah Digital Assets Oasis
Toby Gilbert, CEO & Co-founder, Coinweb

“As Bangkok’s innovation and tech landscape surges forward, blockchain-based solutions are poised to be a key driver in Thailand’s digital transformation journey. At Trescon, we’re committed to empowering global entrepreneurs, startups, and innovators, by connecting them with accredited investors and industry authorities. The World Blockchain Summit is the ideal platform where blockchain trailblazers share groundbreaking insights and innovations.” – Sharath Kumar, Commercial Director, Trescon

The registration for the World Blockchain Summit Bangkok is now open. Don’t miss the opportunity to book the early bird tickets today and gear up for yet another exciting blockchain and crypto event of the year.

The 28th edition of the World Blockchain Summit is presented by:

Gold Sponsor: Retik
Silver Sponsor: Polluxcoin
Bronze Sponsors: INNES Worldwide, AdLunam Inc.
Pitch Partner: MeAI, Secured Finance, Unicorn Ultra
Lanyard Partner: NorPay
Exhibitor: DWF Labs, RedotPay, Mountain Capital Fund, Ecoterra, All Mine LAH, StarNest
Association Partner: Access Blockchain Association
Community Partner: APAC DAO

About World Blockchain Summit (WBS)

World Blockchain Summit (WBS) is an event by Trescon that supports the growth of the blockchain, crypto and Web3 ecosystem globally.

WBS is the world’s longest-running blockchain, crypto, and web 3-focused summit series. Since our inception in 2017, we have hosted more than 20 editions in 11 countries as we strived to create the ultimate networking and deal flow platform for the Web3 ecosystem. Each edition brings together global leaders and emerging startups in the space, including investors, developers, IT leaders, entrepreneurs, government authorities, and others.

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients.

To book your tickets, visit: https://bit.ly/wbs23-bkk-dec-pr

For inquiries, Contact: comms@worldblockchainsummit.com

For further details about the announcement, please contact:
Prerna Arora
Senior PR & Corporate Communications Executive, Trescon
prerna@tresconglobal.com, media@tresconglobal.com

Fostering business success through optimal CX

NEW DELHI, Dec 13, 2023 – (ACN Newswire) – What do my customers want?

This is the burning question that every leader asks, and that the savviest executives are asking more frequently than ever. Technology has handed customers unprecedented control over the experience of purchasing goods and services. The process increasingly plays out in fluid, hypercompetitive, and always-on markets with many channels and touchpoints, or individual interactions.

Crafting a powerful customer experience (CX) surpasses mere product delivery. It’s the art of forging connections with individuals who become brand advocates, naturally amplifying your presence across social media and personal interactions. It extends beyond fulfilling needs promptly—it’s about fostering touchpoints that resonate. These organic connections transcend transactions, sparking conversations and endorsements among friends and family. Embracing this holistic approach cultivates a network of authentic ambassadors, elevating your brand from a service to a shared story.

Every organisation and leader knows the importance of keeping their customers happy and satisfied, but very few truly understand the value that providing a positive experience can have on their bottom line—the customer experience value. It is this often underappreciated facet that was spotlighted at the Delhi-NCR edition of Team Marksmen Network’s CX Transformation Conclave.

Much goes into the creation of a joyful, authentic, and engaging customer journey. In simple terms, some aspects are non-negotiable in this day and age, such as consistency across channels, ‘always on’ engagement, a greater emphasis on innovative technological solutions, and effective marketing campaigns. To better what can separate your business from the crowd, and the measures that are powering the next-generation of consumer experiences, a power-packed speaker lineup put on their collective thinking hats to highlight how thoughtful strategies can bring clearly defined business outcomes to life.

The diverse speaker roster included Sanjay Gupta, VP – South Asia and Middle East, NICE; Ankit Goenka, SVP & Head of Customer Experience, Bajaj Allianz General Insurance Company; Nidhi Chadha, Head of Customer Success, Reliance Jio Infocomm; Shashi Ranjan, Head of Customer Experience, Dr Lal PathLabs; Shamik Banerjee, CMO, Apollo24|7; Sandeep Kumar, Executive Director, Deloitte India; Aradhika Mehta, Head of Marketing, Ex-Aditya Birla Fashion & Retail; Rajeev Kharyal, Head of Customer Service, TATA Power Delhi Distribution Limited; Aalok R Pradhan, Head Contact Centre Ops, CX, COE – Digital & AI, TVS Motor Company; Sidharth Shakdher, EVP & CMO, Disney+ Hotstar; Guneet Vijan, Director, Deloitte Touche Tohmatsu India LLP;

Arpit Aggarwal, Head CX, Strategy & CRM Revenue, Tata CLiQ; Amit Midha, AVP Marketing, Paytm; Abhijit Banerjee, Director, Deloitte India; Bhimsen Gulabani, (CCO, Transformation leader, Master of CX) Renault India Pvt. Ltd; Anamika Chatterjee, Head Customer Service – Retail Finance, Hero FinCorp; Anita Nayyar, COO-Media, Branding & Communications, Patanjali Ayurved Ltd.; Ganesh Iyer, Senior CX Portfolio Consultant, NICE; Sahil Khanna, Director Customer Experience & Growth, Adidas; Vikram Singh, Head Customer Experience, PVR Limited; and Varun Puri, Director, Deloitte Touche Tohmatsu India LLP.

Speaking on the sidelines of the event, Akash Tiwari, Co-Founder, Team Marksmen Network, said, “Over time, customer expectations have evolved—they seek personal recognition, desiring brands that empathize with their unique goals and evolving needs. They yearn for companies that grasp their dynamic reality. Embracing a hyper-personalized marketing approach, fueled by data, analytics, and AI, grants the agility to understand and respond to these changing realities instantly. It’s about acknowledging individuality, resonating with aspirations, and adapting swiftly in real-time. Today’s customers demand this seamless evolution, where brands not only understand but effortlessly adjust to their ever-changing landscapes, fostering lasting connections built on understanding and relevance. It is these facets, and more, that we explored at the Delhi-NCR edition of the CX Transformation Conclave.”

About Team Marksmen

Through an array of bespoke industry-centric knowledge platforms, using a variety of formats, such as Roundtables, Summits & Conferences, Workshops, and Recognition Ceremonies, Team Marksmen helps senior industry decision makers navigate through issues of critical importance and informs their world-view for better decision-making.

Team Marksmen has successfully executed more than 20 events with 300+ domestic and international B2B and B2C brands, helping businesses across industries create opportunities to engage audiences through on-ground and virtual experiences.

The organisation empowers industry leaders by providing them with insights, ideas, and opportunities that fits their unique industry and context. Through content shared via its flagship website, Marksmen Daily, and print magazine ‘in Focus’ focused on business, leadership, and lifestyle, they help advance the practice of management. Their latest venture, Marksmen Media, is a comprehensive digital marketing agency that helps brands craft bespoke success strategies.

To know more about this unique initiative, write to us at contact@teammarksmen.com.