MUMBAI, INDIA, Apr 29, 2024 – (ACN Newswire) – Vision 2024, the unique platform for IT decision-makers and technology OEMs, is set to reconvene with its latest edition focusing around building intelligent and agile enterprises of tomorrow on May 10th, 2024, at The Lalit, Mumbai.
The one- day conference will bring together 30+ subject matter experts as speakers and 200+ CXOs, technology Leaders and decision makers, along with ESG leaders in attendance. Vision 2024 promises to be an immersive experience, offering attendees the opportunity to engage with thought leaders, industry experts, and technology innovators to explore the insights, prophecies, and technologies that will reshape Indian industry and prescriptive action plans on building the intelligent and agile enterprises. This all will be attained via leadership extempore, Idea Café, panel discussions, experience zone and much more.
The event will feature the official unveiling of the Vision CIO Report, the most comprehensive study involving over 1,100 IT and Technology decision-makers across the APAC region. This report will provide valuable insights into their priorities, challenges, perspectives, and IT budget allocations.
The most awaited aspect in the conference will be VISIONARY AWARDS 2024, that will celebrate the visionaries that are taking their organizations to new heights with their approach to IT DX strategy. Along with accolades to technology providers for providing updated and edge technology products & services, along with ensuring a smooth transition journey and experience.
Eminent industry veterans will converge for an insightful evening to Explore, Engage & Experience around:
Ways to derive business value with AI in a VUCA world
2024 resurgences and opportunities across industry verticals
Quantifying the worth of technology in an enterprise
Synergising business with Emerging technologies
Sharing success stories
“As the business landscape continues to evolve, prioritizing business value in every investment becomes paramount. Each decision by our C-suite leaders is made with profound deliberation and strategic foresight. Guided by emerging trends and insightful data, we navigate through these transformations as if led by a beacon of light. By pacing ourselves today and pioneering solutions for tomorrow, we set the stage for sustainable progress. Let us converge our visions, and collaborate intensively to create something truly transformative for our industries.” stated Vinod Singh, Managing Director of StrategINK.
StrategINK is a leading provider of market intelligence, technology advisory and integrated marketing solutions in the B2B domain with a variety of services towards accelerating ‘Business Innovation & Go-to-Market’ pursuits. With our core offerings of ‘Research based Business Insights’, ‘Content driven Marketing Solutions’, ‘Digital Transformation Consulting & Advisory’, and ‘Learning, Enablement & Skill Augmentation Services’, we catalyse & accelerate business transformation, digital led innovation, sales acceleration, skill enhancement, and customer delight. With our rich, diverse & hybrid model of digital and physical tools, techniques and industry proven frameworks and best practices, we develop unique-custom solutions to address complex business challenges of our clients and create compelling value through sustainable innovation.
An ISO/IEC 27001:2013 Company
For additional information, please contact: Manish Sharma Chief Business Officer msharma@strategink.com
SINGAPORE, Apr 25, 2024 – (ACN Newswire) –HubSpot, the customer platform for scaling businesses, has released new data from a global research survey1 that indicates companies in Singapore are transforming their business models in response to global megatrends such as generative AI and changing customer expectations.
From economic downturns to the rise of new social channels, businesses have to pivot with the times, all the time. But the AI era is different. Small and Medium Businesses (SMEs) are operating in a new reality, and it requires more than just adapting to change. It requires reinvention. According to HubSpot’s research, eight in ten (81 per cent) Singapore companies said they’ve evolved more in the past four years than the previous two decades – the highest level of disruption across all countries surveyed.
In 2024, local companies are navigating a new reality where keeping pace with technological disruption and innovation is critical to business success. Singapore companies are the most likely globally to feel that their current growth tactics are becoming less effective (71 per cent) and are also the most likely across all countries surveyed to agree that the introduction of AI has required them to reinvent (82 per cent) their business.
Kat Warboys, Senior Marketing Director of APAC, HubSpot, said: “A combination of rising business costs, new technology and evolving customer expectations have impacted the effectiveness of conventional growth tactics among Singapore’s businesses, accelerating a need for reinvention. Our research shows that a majority of local businesses agree that personalised, impactful customer experiences, powered by AI and automation, will be vital to their growth in 2024. Long term success will be determined by the ability of businesses to effectively engage with their audiences across multiple channels throughout the customer journey, and demonstrate value to customers to maximise retention.”
To empower Singapore companies with the right capabilities to meet evolving customer expectations, HubSpot today announced the launch of the new Service Hub and Content Hub. These tools are designed to help local businesses deliver streamlined, personalised customer experiences, which eight in ten (80 per cent) local companies view as key to business growth. These solutions are part of HubSpot’s Spotlight, a bi-annual initiative where the company highlights its latest innovations to help SMEs win.
Today, customers are everywhere. Their purchase path is fragmented across multiplying channels, and marketers are left facing two major challenges: reach and relevance. Companies need to efficiently meet customers wherever they are, and do it with quality content that’s personalised, unique and valuable.
However, Singapore companies are struggling to meet demands for multi-channel content, with 82 per cent – the highest globally – sharing a need for tools to help remix content from one format or channel to another. Singapore is also the most likely across all countries surveyed by HubSpot to cite an increasing number of channels as a pain point (40 per cent).
“The data suggests that while reinvention is necessary for success, it is not a one size fits all approach. Brands working to effectively reach audiences must connect with customers on a deeper level by leveraging personalised content tailored for the channels these customers most commonly reside on. While this may not be a simple process, it is a journey that many businesses are on, or need to commence, in order to understand and produce content that best engages customers,” shared Warboys.
To help local businesses meet demands for remixed, multi-channel content, HubSpot has launched Content Hub. The all-in-one marketing solution, powered by HubSpot AI, helps to create and manage content across the entire customer journey, through tools like AI Content Creation, Content Remix, Brand Voice, Audio Tooling, Members Blog and Gated Content Library (among others). This helps brands to more effectively meet and engage their customers by generating content customised for various channels, formats, and audience profile, with a consistent brand voice.
HubSpot Content Hub – Content Remix
Transforming CX teams into revenue drivers with the all-new Service Hub
A separate HubSpot study2 revealed that nine in ten (92 per cent) Singapore companies agreed that consumers find customer service interactions frustrating. There is a clear disconnect between what local brands think their audience needs, and what their customers and prospects actually want. SMEs need to double down on keeping existing customers happy, especially since acquiring a new one can be up to 25 times more expensive3. This is one of the many reasons a brand’s customer support and success teams play such a critical role in the bottom line.
The HubSpot study also found that 81 per cent of Singapore companies considered customer service and customer success separate functions with distinct goals and responsibilities. This hinders visibility and the flow of information across customer facing teams, impacting the ability to deliver impactful, personalised customer service. Common challenges faced by customer service teams in Singapore include extracting meaningful insights from customer data (49 per cent), tracking KPIs (46 per cent), ensuring alignment of customer service goals with overall business objectives (38 per cent), as well as ensuring agents have access to accurate and relevant information (34 per cent).
Aligning with Singapore’s strong national focus on AI, the study uncovered that nearly all (96 per cent) local companies are using AI as part of the customer service process. To transform customer service into a more proactive function, about two thirds of (66 per cent) CX teams in Singapore are implementing predictive analytics and AI-driven tools to better anticipate customer needs.
The all-new Service Hub, powered by HubSpot AI, is the only solution that brings together customer support and success functions for the first time, helping businesses scale support and drive retention through data-backed insights and connected workflows. In line with strong local adoption of AI, Service Hub features over a dozen AI-powered tools such as chatbots and real-time reply recommendations to boost customer successes.
HubSpot Service Hub – Customer Success Dashboard
“With Service Hub, our reps hit the ground running thanks to a complete view of the customer journey,” said Jennifer Cummings, Sr. Director, Customer Engagement at Kaplan. “Since bringing our marketing, sales, and service teams together on HubSpot, it’s completely removed the guesswork for our leaders, giving them visibility and confidence that customers are getting what they need, quickly.”
“In today’s business landscape, change is measured in days and weeks, not years. The speed of reinvention can be daunting, but technology advancements offer a significant opportunity for Singapore companies, especially SMEs, to adapt to new market trends and continue meeting evolving customer needs. With consumers expecting personalised experiences that align with their values and preferences, meeting these expectations requires businesses to connect with customers through channels that serve them best. These solutions from HubSpot are aimed at helping Singapore companies thrive in the digital economy,” explained Warboys.
Learn more about these solutions and more than 100 updates made across the customer platform at hubspot.com/spotlight.
Key Features of HubSpot’s New Service Hub and Content Hub
*Powered by HubSpot AI
Service Hub To help CX leaders scale support, Service Hub includes:
Help Desk Workspace: Unlocks productivity for reps with an at-a-glance view of everything that matters most — from real-time ticket updates to omnichannel conversations — plus the ability to organise, search, and filter for improved discovery.
Tools for businesses to scale support:
Advanced SLAs for better, more complex reporting and operations.
Robust routing tools to ensure tickets go to the right reps at the right time.
Workforce management settings and APIs to set user availability, working hours, and skills.
To help success teams drive retention, Service Hub includes:
Customer Success Workspace: Customer Success Managers (CSMs) can manage their entire book of business in one place with actionable insights and custom segments. The workspace includes:
Account activity & pipelines specific to each CSM’s portfolio for easy access to the most important information.
Customer health scores so CSMs can identify churn risk, prioritise outreach, and address needs proactively.
Product usage integrations with essential apps like Pendo, Amplitude, Segment or HubSpot’s Custom Events API.
Service Hub also features over a dozen AI-powered tools, including:
GPT-powered Chatbot* for 24/7 support, freeing up reps to focus on complex issues.
Real-time Reply Recommendations* and Conversation Summaries* to speed up time to resolution, including multilingual support*.
Suggested next steps* to help reps take action after customer calls.
Content Hub Content Hub includes:
AI Content Creation* to make quality multilingual content creation simple — from generating ideas, to writing blog posts, to creating images.
Content Remix* to easily create a full pipeline of content based on a single asset. 82 per cent of Singapore marketers agree that this is exactly the kind of tool they need according to HubSpot research.
Brand Voice* to define and generate content that has a consistent brand voice — from blogs, to social, to email.
Audio Tooling to create, host, and distribute Podcasts* and Post Narration* to turn text into audio for better content accessibility.
Members Blog and Gated Content Library to manage content, offer premium content, and easily capture leads.
1 HubSpot: State of Business Growth Research (March 2024) 2 HubSpot: CX Leader Market Research (October 2023) 3Harvard Business Review
About HubSpot
HubSpot (NYSE: HUBS) is the customer platform that helps your business grow better. HubSpot delivers seamless connection for customer-facing teams with a unified platform that includes AI-powered engagement hubs, a Smart CRM, and a connected ecosystem with over 1,500 App Marketplace integrations, a community network, and educational content from HubSpot Academy. Today, over 205,000 customers, like DoorDash, Reddit, Eventbrite, and Tumblr, across more than 135 countries use HubSpot to attract, engage, and delight customers. Learn more at www.hubspot.com.
Press contact for further information, assets and interview requests: Yanchang Tan E: yanchangtan@slingstone.com P: +65 9474 5338
HONG KONG, Apr 25, 2024 – (ACN Newswire) – CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883) is pleased to announce the company is now a VMware Cloud Service Provider (VCSP) Pinnacle tier partner in the Broadcom Advantage Partner Program for multiple regions, including Hong Kong, Mainland China, Singapore, Japan and Taiwan, to help mutual enterprise customers to innovate by adopting VMware Cloud Foundation (VCF) as their private cloud infrastructure. CITIC Telecom CPC will deliver new managed VMware Cloud Foundation private cloud services, including sovereign cloud services that support data residency and other jurisdictional controls.
With an extensive expertise in VMware Technology and a customer-centric approach, CITIC Telecom CPC leads the competition with its advanced technological platform. In line with this, CITIC Telecom CPC will add the new VMware Cloud Foundation to their portfolio of services, helping organizations modernize infrastructure with the best possible TCO, deliver a frictionless self-service experience for developers with consolidated VM and container-based workload support on a single platform, and provide enterprise-grade resiliency and security. CITIC Telecom CPC intends to support the new license portability feature of VCF in Hong Kong, Mainland China, Singapore, Japan and Taiwan, which will put into place a flexible hybrid cloud experience for customers.
“As a Pinnacle partner, CITIC Telecom CPC’s expertise, experience and influence in the industry will play a crucial role in helping to lead our customers on their cloud journey,” said Ahmar Mohammad , Vice President, Partners, Managed Services, and Solutions GTM, VMware Cloud Foundation Division at Broadcom. “The VCSP Pinnacle tier is designed to build stronger relationships with our most valued VCSP partners to help customers implement a highly efficient cloud operating model that combines public cloud scale and agility with private cloud security and performance.”
“We are delighted to have achieved the prestigious Pinnacle Partner in the esteemed Broadcom Advantage program, reaffirming our steadfast commitment to delivering exceptional VCF platform services,” said Taylor Lam, Chief Strategy Officer, CITIC Telecom CPC. “At CITIC Telecom CPC, we strive to fortify the ecosystem and empower stronger relationships, harnessing the synergy to provide exceptional services that meet our customers’ needs. Our achievement in attaining the Pinnacle Partner level in Hong Kong, Mainland China, Singapore, Japan and Taiwan, positions CITIC Telecom CPC as a leader in providing VCF platform services and SmartCloud™ Cloud solutions to these regions. This significant milestone demonstrates our unwavering commitment to excellence and uniquely positions us as a leading provider, offering cost-effective, high-quality, secure and scalable services, including seamless migration from on-premises environments to Virtual Cloud Services. With a strong emphasis on security, our migration services prioritize the protection of our clients’ data and infrastructure. We look forward to leveraging this collaboration to reinforce our presence in these dynamic markets, delivering exceptional, hassle-free cloud services and comprehensive migration solutions that solidify our reputation as the best choice for businesses in these regions.”
CITIC Telecom CPC has not only achieved the VMware Pinnacle tier in multiple regions, but also has attained as the first company to be VMware Sovereign Cloud partner in Hong Kong, providing a range of services, including trusted infrastructure-as-a-service (IaaS), Platform-as-a-service (PaaS), Software-as-a-service (SaaS), Anything-as-a-service (XaaS) and professional services. This allows us to effectively optimize customers’ businesses across borders in a secure cloud environment. With a global infrastructure comprising nearly 170 points of presence, 60+ SDWAN gateways, 30+ data centers, and 21 Cloud Service Centers, supported by three dedicated 24×7 Cloud and Security Operations Centers, we ensure seamless integration of on-premises VMware environments through our VCF-based Hybrid Cloud, enabling workload mobility and flexibility. Our comprehensive offerings cover cloud computing and AI, network connectivity, security, and ongoing support services, delivering exceptional value and a complete suite of solutions to our customers.
Pinnacle is the highest program level in the Broadcom Advantage Partner program. Pinnacle partners are Broadcom’s most invested and strategic partners, boasting extensive certifications, a track record of significant sales and service achievements, and broad international coverage. Holding Pinnacle status signifies a partner’s deep technological know-how and proficiency in addressing the most intricate customer issues. Broadcom works in close partnership with Pinnacle partners, including co-selling to mutual customers, to provide the foundational technology that drives the digital landscape.
About CITIC Telecom CPC
We are CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT™ private network solutions, TrustCSI™ information security solutions, DataHOUSE™ cloud data center solutions, and SmartCLOUD™ cloud computing solutions.
With the motto “Innovation Never Stops,” we leverage innovative technologies, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into business value for our customers. As an enterprise digital transformation partner, we strive to help our customers achieve industry-leading positions, high agility, and cost-efficiency through digitalization.
With our Global-Local capabilities, we are committed to providing our customers with one-stop-shop ICT solutions with superior quality. Having a worldwide footprint across nearly 160 countries and regions, including Asia, Europe and America, Africa, the Middle East, and Central Asia, our global network resources connect nearly 170 points of presence (POPs), 60+ SDWAN gateways, 21 Cloud service centers, 30+ data centers, and three dedicated 24×7 Security Operations Centers (SOCs). We are certified with a series of international certifications, including SD-WAN Ready, ISO 9001, 14001, 20000, 27001, and 27017, to ensure our services compliance with international standards and resources for enterprises. We offer local professional services, superior delivery capabilities as well as exceptional customer experience and best practices through our global presence and extensive industry know-how, becoming a leading integrated intelligent ICT service provider to enterprise customers.
NEW YORK, Apr 24, 2024 – (ACN Newswire) – In a digital-first world, content is a strategic asset. Yet organizations seeking to maximize returns on their content are facing greater demands on their content operations than ever before, such as demands for more relevant content, delivered in near real time through a range of channels and across many devices. That’s why Kontent.ai has introduced Mission Control, the Content Management (CMS) industry’s first data-rich content operations dashboard that gives enterprise content teams complete visibility over their content and team workflows. Backed by a bold new brand, unveiled today, Kontent.ai is leading a new era of content management, driving meaningful outcomes for organizations worldwide.
Kontent.ai is leading a new era of content management
As content becomes a greater strategic business asset, Kontent.ai’s product innovation and bold new brand identity speak to how we see the future of modern content management.
Kontent.ai delivers a powerful blend of insights and AI acceleration
Today’s content teams are expected to deliver relevant content, seamless experiences, and tangible results. This undertaking alone is challenging. Factor in the need to act quickly, while meeting strict regulatory requirements and protecting brand integrity-and that challenge becomes immense. For large organizations especially, moving content from planning to publishing can contain frustrating bottlenecks and inefficiencies. But you can’t fix what you can’t see. And you can’t optimize what you can’t measure.
Kontent.ai’s Mission Control, a first in the CMS world, is solving this black box of content operations. With actionable insights into workflow efficiency, team performance, author workload, and more, content teams can take targeted action to improve their processes and results. Mission Control is a critical complement to Kontent.ai’s AI capabilities, another industry milestone. Leveraging AI to accelerate authoring, localization, translation, legal review, and ongoing maintenance and governance of content can deliver a radical step-change for organizations.
“Over the past six months, our teams have been developing a powerful suite of enterprise-grade capabilities, including Mission Control, designed to deliver transformational outcomes to our clients across their entire content operations,” said Mark Ruddock, CEO of Kontent.ai.
As Kontent.ai solves both long-standing and emerging gaps in content management-through central access to data insights and AI accelerators across the content value chain, matched by tight governance-Kontent.ai customers are already seeing tangible advantages, like:
Streamlined processes, with an 80% decrease in content administration costs
Exceptional digital experiences, leading to a 286% increase in customer engagement
A measurable return on their investment, of 320% or more
As Kieran McGuire, Platform Product Manager from British Red Cross, said, “Everything about Kontent.ai has contributed to remarkable time savings for us. Their clear and user-friendly interface makes creating and publishing content easy, whilst their straightforward API and responsive support has made life easier for our developers. We have a great relationship and can trust that our feedback is heard and changing needs are adapted to. Overall, we’re thrilled!”
Kontent.ai’s new brand is a bold signal of what’s to come
Today also marks the unveiling of Kontent.ai’s new brand identity and website, both clear expressions of how the software vendor sees the future of modern content management.
Refreshingly plain-spoken. A focus on real customer stories with quantifiable outcomes. Self-paced discovery of industry solutions, use cases, and product capabilities: Kontent.ai’s website caters to audiences who want to deeply explore the power and possibility of the leading CMS, without having to talk to a salesperson from the get-go.
“At Kontent.ai, our mission is to think differently-leveraging emerging technologies such as generative AI-to help our customers deliver a truly unparalleled return on their content,” said Mark Ruddock. “Our new brand and website reflect this. We don’t want to look or sound like what you might expect from traditional players in our sector.”
Discover what an unparalleled return on content means for leading organizations like University of Amsterdam, Gordon Ramsay Restaurants, and UNICEF on Kontent.ai’s new website at: kontent.ai.
About Kontent.aiKontent.ai’s mission is to help the world’s leading organizations achieve an unparalleled return on their content. In the industry’s first AI-powered CMS, content teams plan, create, and optimize content and deliver it to any channel-quickly, securely, and flexibly. Kontent.ai is designed to support organizations with exacting governance requirements, often in highly regulated industries and with complex content value chains. Tight permissions control all operations; enterprise-grade security and privacy keep content safe. With a demonstrated ROI of 320%, Kontent.ai customers, including PPG, Elanco, Zurich Insurance, Cadbury, and Oxford University, benefit from a measurable step change in how their teams operate, increasing content velocity, mitigating risk, and maximizing yield. Kontent.ai is a Microsoft partner, MACH Alliance member, and recognized vendor by Gartner and Forrester. Learn more at: kontent.ai.
Contact Information Vojtech Boril Vice President, Global Marketing vojtech.boril@kontent.ai +420776874572
SANTA CLARA, CA, Apr 23, 2024 – (ACN Newswire) – Graid Technology, the award-winning data protection provider and developer of the only RAID card to offer customers access to the full performance of NVMe SSDs, is proud to announce its new software release, SupremeRAID™ v1.6. This new feature set addresses critical data integrity issues associated with double failures in RAID configurations.
Announcing SupremeRAID™ Software Release v1.6 New double failure protection provides maximum RAID stability with minimal impact on overall system performance.
A double failure occurs when a RAID system experiences a power outage or an unclean shutdown during the rebuilding of data from a previous disk failure. Traditionally, RAID systems utilize a persistent journal to log every I/O transaction and its corresponding parity. This method ensures that in-progress I/O operations and their parities can be recovered. The use of a single device to store this persistent journal has become a significant single point of failure and a bottleneck in modern NVMe SSD RAID configurations. Until now, this challenge has remained unaddressed in the market. With SupremeRAID™ v1.6, the distributed journal feature is designed to eliminate this single point of failure and significantly improve performance bottlenecks by distributing data and parity across all disks in a RAID group and redundantly journaling to provide maximum RAID stability with minimal impact on overall system performance.
“With data and parity already distributed across every disk in a RAID group,” said Leander Yu, CEO of Graid Technology, “our new distributed journal feature is the perfect design to ensure maximum data integrity while maintaining high performance levels.”
Graid Technology is excited to announce that it will commence the distribution of the SupremeRAID™ v1.6 beta version to its OEM customers and key global accounts in early May. The public release of SupremeRAID™ v1.6 is scheduled for late June. This new version will simultaneously be available for all Graid Technology products.
Graid Technology is headquartered in Silicon Valley, California, with an R&D center in Taipei, Taiwan. Winners of the esteemed Tech Trailblazers Storage Award for 2023 and the 2023 Golden Award at the Asia Pacific ICT Alliance, SupremeRAID™ performance is breaking world records as the first NVMe and NVMeoF RAID card to unlock the full potential of your SSD performance: a single SupremeRAID™ card delivers 28 million IOPS and 260GB/s of throughput. For more information on Graid Technology, visit www.graidtech.com or connect with us on Twitter or LinkedIn.
Contact Information Andrea Eaken Director of Marketing, Americas & EMEA | Graid Technology andrea.eaken@graidtech.com 949-742-9928
SINGAPORE, Apr 17, 2024 – (ACN Newswire) – In today’s digitally connected world, consumers tend to expect every business to be fully searchable for product information, location, operating hours with an easily accessible website online. According to recent GoDaddy global research, 90% of small businesses surveyed said they felt that digitalization of their business was either very important or quite important to them.
With so much opportunity to share with your business with people in your local area and around the world, it is likely many businesses are considering how to build a stronger online presence this year.
GoDaddy shares six tips to help build a website to help a business be visible online and serve as a professional hub for your digital presence.
1. Consider the purpose of your website. When you know your business so well, it can be easy to get caught up in the design and functionality of what you know instead of what you would like consumers to know about your business. Take time to decide what is the purpose of your website and how do you want viewers to engage with it. It is a good idea to be very clear on the front page of your website on what your business offers. For example, a restaurant owner might want to show their location and menu images, while retailers might focus on showcasing their products for sale, and businesses selling experiences might consider videos and content as the best way to generate excitement before prompting a booking or inquiry.
2. Tell your story creatively. As a business owner, consider what might set you apart from everyone else in a similar business. Perhaps, it is the story behind why you do what you do. Videos, images, and blog content could be a great way for prospect customers to get to know your brand personality behind your business, as well as your story behind your business. This can lead to deeper connections with your target audiences which could positively impact the growth of your business and help to set you apart from the competition.
3. Be clear about your call-to-action. One way you could generate leads from a website is by having a clear call-to-action. The type of call-to-action you use could vary depending on the product or service your business offers. What would you like prospective and current customers to do on your website? Buy a product, learn more about your business by reading your blog, know where to find you on a map, see what your business does and how it might help the viewer solve a problem. It is important that your call-to-action be prominent on your website and encourages your customers to take a next step.
4. Start simply with lots of room for growth. It’s easy to get excited thinking about all the different website features and functions you could incorporate, but it’s important to pay close attention to what you really need to get started. A simple website is both easy and cost-effective to build, it can be easier for customers to navigate and come away with the information they were looking for. Starting simply can also allow you to find time to focus on updating with fresh quality content, fast loading speeds, and mobile optimization.
5. Focus on your target audience. Have a clear idea about who your target audience is and focus on delivering an exceptional online experience for them. There are many things about your target audience that could influence the design, function, and content on your website. Some key questions could include: How old are they? What activities do they like to do? How do they communicate? How do they consume content? The answers to all these questions can help you create a website that resonates with your target audience and can effectively communicate how your products or services solve their problems or fit with their lifestyle.
6. Choose the right website tools and hosting provider: Once you have determined the strategy for your website, the next step is to build it. The good news is that today there are tech tools that help to make it quick and easy to build and maintain a website without having a technical degree. GoDaddy Website Builder for example, offers templates, images, features text and other information to help you easily build a professional website for your business. You may choose to have your website hosted by the same provider where you have registered your domain, for a more integrated experience.Creating a home for your business on the internet can be a way to help you grow your business and stay engaged with your customers for many years to come. And now might be the best time to get started.
GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online. GoDaddy’s easy-to-use tools help microbusiness owners manage everything in one place and its expert guides are available to provide assistance 24/7. To learn more about the company, visit www.godaddy.com.
Issued on behalf of GoDaddy. For more information, contact: Fekra Communications info@fekracomms.com
Ensign Labs R&D team continuously innovates and develops AI-powered cyber solutions that detect, response, and protect against malicious cyberattacks.
At Milipol AsiaPacific – TechX Summit 2024, Ensign showcases AI-powered services designed to detect and mitigate sophisticated cybercrimes, including phishing and deepfakes.
SINGAPORE, Apr 3, 2024 – (ACN Newswire) – In an era where people and devices are increasingly connected to the Internet and each other, cyberattack surfaces are growing exponentially, posing threats not only to individuals at home but organisations and nations worldwide. Evidently, safeguarding cyberspace has become the most dynamic threat to homeland security. To combat these ever-expanding complexities of cybercrimes, Ensign InfoSecurity (Ensign), Asia Pacific’s largest pure-play cybersecurity provider, has positioned itself as the forefront of cyber defence innovation. Ensign Labs, the dedicated in-house R&D team of Ensign, continuously innovate and embed AI into cyber solutions, delivering data-driven and threat-informed defence solutions to detect, response, and protect against sophisticated and malicious cyberattacks.
A Platinum sponsor at the inaugural Milipol AsiaPacific – TechX Summit 2024, Ensign demonstrates its commitment to combating homeland cybersecurity challenges through its AI-powered services in tackling cybercrimes. Leveraging Ensign’s in-house AI-engine, Ensign’s offerings are able to monitor and detect new unknown threats based on behavioural patterns to generate contextualised alerts. Designed by Ensign Labs, this AI-engine is made up by a collection of patented algorithms and novel techniques that ingests and makes sense of petabytes of varied data.
Among the solutions presented, the Phishing and Deepfake Detection solution stands out as Ensign’s main showcase. Characterised by deception and manipulation, the insidious nature of phishing threats persistently undermines both citizens’ and the nation’s security. To tackle scammers and phishing attempts, Ensign developed an AI machine learning detection system that analyses and flags email addresses and embedded URLs that attempt to mimic legitimate domain names (full domain phishing); slightly alter or misspell domain names to trick recipients (typo-squatting); or use characters similar to legitimate ones to deceive the eye (homoglyph attacks). With a detection rate exceeding 90% for phishing attacks and campaigns, this deep learning detection system utilises generative adversarial neural networks, image recognition algorithms, transformer neural networks and behavioural-based analysis to combat sophisticated phishing attempts.
In recent years, the tactics of scammers, particularly in the area of phishing, have shapeshifted to a combination of social engineering techniques and deepfake technology – deepfake phishing. This is particularly dangerous as deepfake technology becomes increasingly sophisticated and accessible with the advent of AI tools. Recognising the emerging threats posed by deepfakes, Ensign adopted a two-pronged approach to address them: generating deepfakes to understand and expose their flaws; then deploying sophisticated detection mechanisms to identify and mitigate these advanced deceptions.
“Cybercriminals do not discriminate, and as cyber threats evolve, anyone can become a target. The fight against cybercrime is becoming increasingly complex, making the traditional cyber defence playbook insufficient. At Ensign, our commitment to continuous innovation keeps us ahead in this game. Through Ensign Labs, we integrate AI into various aspects of our cyber solutions. This results in data-driven and threat-informed defence strategies, ensuring the resilience and security of Singapore’s cyberspace. Our efforts extend to protecting our clients’ systems and data, thereby contributing to the nation’s long-term prosperity,” said Ms. Tammie Tham, Group Chief Executive Officer of Ensign InfoSecurity.
The Phishing and Deepfake Detection solution is part of a broader suite of AI-powered cybersecurity solutions showcasing at Milipol AsiaPacific – TechX Summit 2024. To find out more, please visit booth 1835, between 3rd and 5th April, at the Sands Expo and Convention Centre, Singapore.
About Ensign InfoSecurity
Ensign InfoSecurity is the largest, pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singapore, Ensign offers bespoke solutions and services to address their clients’ cybersecurity needs. Its core competencies are in the provision of cybersecurity advisory and assurance services, architecture design and systems integration services, and managed security services for advanced threat detection, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. Ensign has two decades of proven track record as a trusted and relevant service provider, serving clients from the public and private sectors in the Asia Pacific region.
Ensign InfoSecurity is ranked 7th in a worldwide survey of MSSPs (Managed Security Services Providers). In addition, it has achieved a significant milestone by being the first Singapore-based organisation to attain the status of a Research Sponsor for MITRE Engenuity Center for Threat-Informed Defense (CTID).
BENGALURU, INDIA, Apr 2, 2024 – (ACN Newswire) – As the anticipation builds for the 13th edition of the Big CIO Show & Awards, an event organised by Trescon, the registration of over 600+ C-level executives underscores the pivotal role of cutting-edge technologies in driving India’s digital transformation and revolutionizing key economic sectors. Taking place at the Sheraton Grand Hotel in Whitefield, Bengaluru, this event is a critical juncture for thought leaders and industry veterans to converge, share insights, and engage in discussions about the next wave of technological innovation.
The Information Technology and Services sector remains at the forefront of adopting transformative technologies, with significant investments over US$ 1 million dedicated to driving advancements, reinforcing its role in shaping a digital future.
The Big CIO Show & Awards draws sectors beyond IT, like Automation, Healthcare, Financial Services, Retail, Manufacturing, Aviation, Aerospace, Automotive, and Banking, signaling a collective push for digital progress. Each sector allocates budgets from US $50K to over US$1 million for tech investments, showcasing a unified commitment to digital transformation. This underscores the event’s significance as a platform for collaboration and technological advancement.
#BigCIO offers a comprehensive agenda with engaging keynote speeches, use-case presentations, and insightful panel discussions on topics encompassing emerging technologies, utilising low-code/no-code platforms, generative AI, and more.
Among the notable speakers at the event are:
Kirti Patil, Chief Technology Officer, Kotak Mahindra Life Insurance Company
Krishnan Venkateswaran, Chief Digital & Information Officer, Titan Company Ltd
Shruti Kashyap, Chief Information Officer, Unilever
Ashish Bansal, Director / Sr. Principal, Global Products & Technology Operations Leader, GlaxoSmithKline (GSK)
Neeraj Chopra, Chief Product and Technology Officer (CPTO), Walmart India, Flipkart Wholesale
The show will also host the ‘Big CIO 50 Innovators Awards’ and the ‘Big CIO 50 Leaders Awards’ where industry savants will be honored for their efforts and contributions to the technology eco-space. The registration for the Big CIO Show & Awards is now open. Dive deep into the world of emerging technologies as you forge partnerships and gain actionable insights at the event. To book your tickets, visit https://bigcioshow.com/
About Trescon
Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com.
For media inquiries and further information, please contact: Vishal S S Media, PR and Corporate Communications Executive Trescon Email: vishals@tresconglobal.com Mobile: +91-7358680951
HONG KONG, Mar 27, 2024 – (ACN Newswire) – Huitongda Network Co., Ltd. (“Huitongda Network” or the “Company”, together with its subsidiaries, the “Group”; stock code: 9878.HK), a fast-growing commerce and service platform dedicated to serving businesses in China’s lower-tier retail market, is pleased to announce its annual results for year ended December 31, 2023 (“Reporting Year”). The Group stayed true to the working principle of “enhancing quality, stabilizing growth and generating value”, took root in the lower-tier market and served corporate customers. The Group revenue is steadily growing, and profitability maintains a rapid growth momentum, continuously creating value for shareholders.
During the Reporting Year, the Group recorded total revenue of RMB82.43 billion, representing a year-on-year growth of 0.4%; the Company recorded net profit of RMB697 million, representing a year-on-year growth of 25%; profit attributable to equity shareholders of the Group amounted to RMB448 million, representing a year-on-year growth of 42%. The Company recorded positive operating cash inflow of RMB471 million, marking a positive inflow for five consecutive years. During the Reporting Year, the Group continued to deepen its member retail store service. Huitongda Network’s total number of registered member retail stores of the Group exceeded 237 thousand, representing a year-on-year growth of 15%; the total number of subscribed SaaS+ users amounted to nearly 132 thousand, representing a year-on-year growth of 16%, of which, the number of paid member stores exceeded 48 thousand, representing a year-on-year growth of 61%.
In respect of our commerce business, during the Reporting Period, the Group’s commerce business sector achieved a total sales revenue of RMB81.62 billion. The Group continues to strengthen the cooperation with top brands, expedited the construction of its own brands and the integration of production and sales, and carried out a full pipeline deployment both online and offline simultaneously, achieving breakthrough innovations. In terms of brand cooperation, the Group strengthens collaboration with top-tier brands in sectors such as consumer electronics, household appliances, agricultural production materials, new energy, liquor, and personal care. In terms of its own brands, such as Zhonghuida air conditioners and Huizhongtian fertilizers, the Group made a breakthrough in the integration of production and sales. Furthermore, the Group successfully implemented a comprehensive pipeline strategy, not only by fostering strong partnerships with leading online platforms to facilitate the expansion of sales channels for retail stores but also by expanding its reach through partnerships with prominent chain enterprises such as Shandong Sanlian. This comprehensive approach ensured a robust pipeline deployment both online and offline.
In respect of our service business, during the Reporting Period, the Group’s service business sector achieved revenue of RMB655 million. On the one hand, the Group focused on sales assistance and promotion for its member retail store, organizing more than 456 joint promotions together with 35 core top brand factories throughout the year, helping member retail stores to improve their operational efficiency. On the other hand, the Group continues to innovate in the research and development of service products. In 2023, the Group independently researched and developed Qiancheng E-commerce series of service products, focusing on the pain points of member retail stores’ demands, and further upgraded them to satisfy the demand of customers in all industries and all scenes.
In respect of the construction of our digitalized infrastructures, the Group focuses on building industrial Internet platforms, continuously upgrading the digitization platforms across various industries, refined the construction of technical product systems in various industries. Simultaneously, with a focus on the daily operational management scenarios of member retail stores, the Group independently deploys AI large model services capability to align with industry standards.
In respect of equity incentives, the company granted approximately 8,999,500 restricted share units under the restricted share unit scheme. The grantees are members of the Group’s core and backbone team, with the key vesting condition that the Company will record an increase in net profit attributable to equity shareholders of the Company of more than 100% in 2026 compared to 2023.This grant makes a high degree of alignment between the interests of the employees, the Company and the Shareholders, which will help the Group to further enhance the efficiency of the core team, maintain the stability of the core team, and provide protection for the Group to achieve its medium to long-term performance targets.
In respect of our corporate influence, the Group garnered increased attention and recognition from government authorities at all levels and the public across multiple sectors, further enhancing its influence in the industry in 2023. The element of Huitongda, namely “turning mobile phones into a new kind of farming tool, changing information become a new agricultural resource, and making live broadcasting become a new agricultural activity” was implanted in the central documents; the provincial and ministerial leaders, such as the National Development and Reform Commission (NDRC), the State Administration for Market Regulation (SAMR), Department of Commerce of Jiangsu Province, have visited and inspected for many times and highly evaluated the business of Huitongda. In 2023, the Company was awarded “Top 500 Chinese Enterprises in China (ranking 301st)”, “2023 National E-Commerce Demonstration Enterprise”, “Best Board of Directors of Listed Company”, “Annual Investment Value Award” and many other corporate honors, recognitions and awards at the provincial and ministerial levels and above.
About Huitongda Network Co., Ltd.
Huitongda Network Co., Ltd. (“Huitongda Network” or “Company”, stock code: 9878.HK), is the fast-growing commerce and service platform dedicated to serving businesses in China’s lower-tier retail market. The company integrates family-run retail stores in towns and villages and provides them with end-to-end, full-link, one-stop solutions; Also, the company enhances the digital capabilities, across the entire industry value chain participants, including retail stores, wholesalers, and suppliers, comprehensively improving their operational efficiency by “SaaS+” digitalized service, meeting their diversified business needs, service business has also become a new high-speed growth point of the company.
This press release is issued by Huitongda Network Co., Ltd. Investor Relations Department.
HONG KONG, Mar 26, 2024 – (ACN Newswire) – BoardWare Intelligence Technology Limited (“BoardWare” or together with its subsidiaries, the “Group”; stock code: 1204.HK), a leading company in the Greater Bay Area (“GBA”) that offers comprehensive, high-quality and end-to-end enterprise IT solutions, today announced its annual results for the year ended 31 December 2023 (“2023” or the “Year”).
Financial Performance
The potential demands of various IT solutions resumed along with the end of the influence from COVID-19 pandemic. During the Year, the Group continued to provide comprehensive and high-quality end-to-end enterprise IT solutions as well as distribution and resale business to customers under various industry sectors in Macau, Hong Kong and the PRC. The Group endeavoured to capture the resumed demands from the recovery of the economy from the pandemic to expand its market share in Macau, Hong Kong and the PRC. During the Year, the Group’s revenue increased by 23.6% to HK$717.6 million, such increase was primarily attributable to the aggregate effect of the increase in revenue generated from both enterprise IT solutions business and distribution and resale business. Gross profit increased by 15.1% to HK$115.6 million, with gross profit margin at 16.1%. Profit for the year increased by 40.6% to HK$4.5 million. Basic earnings per Share attributable to the Shareholders increased by 15.4% to HK0.90 cents.
With regard to business segments, the revenue from enterprise IT solutions increased 27.9% to HK$456.2 million. Such increase was mainly attributable to the increase in the revenue from Professional IT services resulting from the increase in the number of contracts in Macau and the PRC. In particular, the revenue generated from the PRC increased significantly. In addition, the Group also procured different IT products for resale to fulfil the needs from different customers in Macau, Hong Kong and the PRC. The revenue from distribution and resale increased 12.4% to approximately HK$251.0 million.
Maintains the Competitive Advantage in the Macau Market while Seizing the Development Opportunities in the GBA
The government of Macau SAR has been actively promoting the development of smart city for several years. According to the “Government of Macau SAR Five Years Development Plan (2024–2028)” published in October 2023, “Transformation and upgrading of high-tech industries and traditional industries” has been introduced to develop new economy growing point by (i) strengthening the business development and policy supports to IT enterprises in Macau; (ii) enhancing the existing legal framework relating to IT industries; (iii) collaborating with Hengqin on the share of talents, resources and IT infrastructure; and (iv) enhancing the quality of the services and products from traditional industries with the assistance of new technologies.
During the Year, the Group was accredited as one of the top three key technology enterprises under the “Certification Programme for Technology Enterprises” (the “scheme”) in Macau. The scheme assesses enterprises in multi-dimensions, including its businesses and scale, research and development (“R&D”) status, and degree of innovation and more. Qualified enterprises to be accredited, valid for three years, as “Potential Technology Enterprises”, “Growing Technology Enterprises”, or “Key Technology Enterprises”. The accreditation has reinforced the leading position and elevated the reputation of the Group in Macau, allowing the Group to attract more businesses.
The Guangdong-Macao In-Depth Cooperation Zone in Hengqin (the “Zone”) officially started closed-loop operation on 1 March 2024. The Group has been active in leveraging the resource advantages of the Zone to lower the price of IT solutions and products through the tax-free arrangement in the Zone, thereby enhancing the competitiveness of the Group. In addition, that the government of Macau SAR set the new requirements on gaming operator license relating to investments on non-gaming industries aiming at diversifying away from its reliance on gaming industry, drives growth in demand for the IT solutions and products relating to the investments from those gaming operators. Benefiting from the policy, the Group successfully signed a contract with one of the gaming operators to foster the development of digital economy among small and medium-sized enterprises (“SME”) in Macau. The scope of the contract consists of (i) construction of a Software as a Service platform; (ii) development of related mobile applications; and (iii) maintenance of dynamic data storage hub for SME in Macau.
The government of Macau SAR also reinforced its policies of the “1+4” adequate diversification development strategy to enrich Macau’s function as “One Centre” for integrated tourism and leisure, while facilitating the development of four nascent industries, namely the “Big Health” industry; modern financial services; high technology; and conferences and exhibitions, commerce and trade, and culture and sports in “2024 Policy Address”. By gradually increasing the proportion of these four nascent industries, it will allow Macau to boost economic growth impetus and overall competitiveness. With the increasing influence of IT elements in their business operations and related support policy from the government of Macau SAR, the Group’s business development is also poised to benefit from the increasing demand of IT solutions in the above industries and achieve further growth.
Besides, in response to the development goal of “Opinions on Financial Support for The Construction of The Guangdong-Hong Kong-Macao Greater Bay Area”, the government of Macau SAR will provide financial incentives to local small and medium enterprises and help them develop e-Commerce and cross-border e-Commerce business, as well as popularising digital payment system. With the support of the relevant policies, the Group will further maintain its current competitive advantage in the Macau market.
Driving Diversified Development through Artificial Intelligence of Things (AIoT) and Brain-Computer Interfaces (BCI) Businesses
To embrace the forthcoming business opportunities from the development and widespread application of Web 3.0, the Group continues to build up its own features and functions in Artificial Intelligence (“AI”) technology. In the early of FY2023, the Group has relocated its existing AIoT team and BCI team to a newly established wholly-owned subsidiary incorporated in the PRC, namely Barco Technologies Limited* (“Barco”). During the Year, Barco successfully developed the BCI headband which can integrate with various application scenarios, including wheelchairs, metaverse and gaming applications. The BCI headband is currently under the stage of features’ optimisation. Users can connect with designated application scenarios through the device seamlessly. In addition, the Group signed a cooperation framework agreement with Baidu Group to foster the development of the construction of BCI based metaverse application scenarios. At the same time, Barco entered into a contract relating to metaverse content of Solitary Beauty Peak in Guilin. The scope of the project is to create a virtual scene for Solitary Beauty Peak in Guilin and allow users to enter the virtual scene for immersive tourism experience by using BCI headband and AI technology.
During the Year, Barco also entered into an agreement to build a joint laboratory with Beihang University, which mainly focuses on the development of additional features and furthering new technologies as well as new applications with AIoT, BCI and AI technology. The Group believes such technologies will be the new development trend in IT and will be widely applied in various industries with the increasing awareness from the world.
Expanding Business in China and Entering New Areas of Computing Centre
The Group has also capitalised on the development opportunities in the PRC by entering into a non-legally binding memorandum of understanding with SCB Global Capital Holdings Limited (the “Vendor”) with the intention to indirectly acquire the land use right to develop an internet data centre situated in Pinggu, Beijing (the “Proposed Investment”). The Proposed Investment will create value to the customers and shareholders by further diversifying and extending the current business of the Company in the PRC. As of today, the Group is still under the progress of finalising the formal sale and purchase agreement with the Vendor.
Mr. Matthew CHAO, Chairman and Chief Executive Officer of BoardWare, said, “the rapid recovery of the IT solutions business in the post-epidemic era and the continued supportive policies from the government have had a positive impact on the Group’s development. The Group will proactively grasp the emerging new business opportunities and further expand its presence in the Hong Kong and GBA markets to broaden its profitability. At the same time, the Group will keep abreast of the development trend of AI and fully utilise its competitive advantages and leading position in the GBA by focusing on its AIoT and BCI businesses, which will help the Group diversify its business development.”
BoardWare Intelligence Technology Limited
Headquartered in Macao, BoardWare Intelligence Technology Limited is the leading company in the Macao IT solutions market. With over 10 years of operating history, it has been dedicated to providing comprehensive, end-to-end and high-quality enterprise IT solutions covering professional IT services and managed services, to customers which include globally renowned enterprises or bodies in TMT, gaming and hospitality and public sectors in Macao. To date, it has business presence extended to cover the Greater China region, with a focus on the Guangdong-Hong Kong-Macao Greater Bay Area, with branches and subsidiaries established in Hong Kong, Zhuhai, Guangzhou and Beijing.
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