Industry’s First 5G Terminal Slicing Solution Demonstrated

SHANGHAI, Dec 4, 2020 – (ACN Newswire) – UNISOC, with China Mobile, ZTE and other industry chain partners, jointly completed an application demonstration of the world's first 5G terminal slicing target solution, which indicates that 5G terminal has been equipped with the slicing capability and can provide personalized and customized services for 5G users. The demonstration took place at the 8th China Mobile Global Partner Conference, from November 19 to 21, on an independent 5G SA network designed and deployed by China Mobile, with ZTE 5G system equipment and the 5G terminal chipset by UNISOC.





The terminal slicing solution enables 5G terminals with enhanced service capabilities based on multiple business granularities such as APP ID, FQDN, IP triplet, and customized DNN. This means that slicing selection can not only provide differentiated service based on different services, but can also effectively isolate the same type of traffic and even provide differentiated and personalized services to different users on the same type of service, and support new service models such as cloud gaming, real-time video broadcasting, HD video playback and so on.

The solution is designed with a modem-centric system architecture, which enables the process of matching service feature attributes and network slicing in the modem, making subsequent capacity expansion flexible and efficient, sensitive to the business attributes and providing a variety of options for users. The new system is designed to be flexible and scalable for high-quality slicing services.

The demonstration uses an online speed measurement business scenario to visually compare the experiences of non-sliced network access and slice-assured network access. The comparison demonstrates excellent 5G slice-assured performance across categories in terms of the downlink peak rate, packet loss rate and latency in securing typical 5G services, fully realizing the slicing selection and modem-centric solutions for 5G terminals. The demonstration results showed that even with overloaded cell blocks built into the demonstration scenario, 5G slice users could still enjoy smooth download rates, extremely low packet loss rates and ultra-low latency service experiences.

Network slicing is the core technology of 5G, empowering various vertical industries. It is a powerful tool for generating new businesses, innovating business models, and increasing the value of the network. As a leading chip designer in China, UNISOC and its partners have jointly completed the end-to-end 5G network slicing application and modem-centric solution, which will promote the industrialization of slicing technology and will greatly facilitate the digital transformation. 5G development has brought vitality to a variety of industries and has led to the booming development of related industries and markets.

About UNISOC
UNISOC is a leading fabless semiconductor company committed to R&D in core chipsets for mobile communications and AIoT. With 4,500 staff, 17 R&D centers and 7 customer support centers in locations around the world, UNISOC is one of the largest chipset providers for IoT and connectivity devices in China, a global top 3 mobile chipset supplier, and the leading 5G company in the world. Please visit http://www.unisoc.com.

Media Contact
Yueying Tang, PR Team
e: yueying.tang@unisoc.com
UNISOC Technologies Co., Ltd

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

AVIA closes the year on a high note with its biggest turnout yet for the Asia Video Summit

HONG KONG, Nov 23, 2020 – (ACN Newswire) – The Asia Video Industry Association (AVIA) held its annual state of the industry event, the Asia Video Summit (the Summit), which was supported by Create Hong Kong of the Government of the Hong Kong Special Administrative Region as the Lead Sponsor, on 10 to 12 November 2020 with resounding success as over 1000 delegates from the Asian video industry gathered for the Summit. With most sessions live and broadcast from the studio to a backdrop of Hong Kong or Singapore, the Summit was produced to a very high standard and caps what has been a successful series of virtual events and webinars for AVIA.

AVIA was honoured to have Mr. Edward Yau, GBS, JP, Secretary for Commerce and Economic Development of the Government of the Hong Kong Special Administrative Region officiated at the Opening Session of the Summit by delivering a speech video-telephonically on the first day of the Summit.

The Summit opened with a macro-economic update from S&P Global Ratings' Managing Director and Chief Economist, Shaun Roache, who remained upbeat about the economy and how the potential of an early vaccine for COVID-19 could bring recovery forward, with less permanent damage. The way people consume goods and services would also change fundamentally and would be the key thing to watch over the next 1 to 2 years. However, it would take time for economic activity to resurrect, "A dimmer switch rather than a flick of the switch", commented Shaun.

This fundamental shift is also seen in consumer viewing habits, as the myriad of ways to access content and the development of technology has also revolutionized how consumers view TV and video today, shared Annette Kunst, Regional MD, Southeast Asia and New Zealand, Nielsen Media, during her session on The Fortunes of Free TV. As more broadcasters embrace change and adapt the models of streaming, the old adage of "Content is King" continues to ring true, as content is what drives people to platforms. With local content being the key connectors to audiences and driving viewership in SEA, collaboration too becomes key between content providers and producers. And in the pay TV world, this collaboration extends to streamers and partners as well. However, the tone of optimism remains across both free and pay TV, with our panel of industry leaders agreeing that both platforms still have a role to play despite an increasingly fragmented and diversified media landscape.

While content remains king, the title for queen is much contested, as our various panelists had differing views. With Parminder Singh, Chief Commercial and Digital Officer, Mediacorp, distribution is the queen, while according to Ivy Wong, CEO of VS Media "the community is the Queen". Her
experience with local creators showed the importance of not only building content but also the community around it. This sentiment was also shared by Agnes Rozario, Director of Content, Astro, on her panel on Content Cravings. Agnes reiterated the need to produce content that is relevant and close to the hearts of their viewers through data mining and analytics, to inform decision making on the content piece and to put consumers first in order to engage them.

Data is also the big focus in the world of Premium Advertising. Mitch Waters, SVP of South-East Asia, Australia and New Zealand, The Trade Desk, shared the need to showcase the true scale of consumption, and to have transparent access to data and information, which requires a lot of trust, collaboration and partnership from both the buy and sell sides, to get to programmatic faster.

However, questions remain about Cross Media Measurement and if it will ever happen. Added Nick Burfitt, MD, Asia, Kantar Media, "Audience measurement is now a team sport", with the issues being both technical and commercial. Anthony Dobson, VP, Media Partners Asia & MD, AMPD Research, commented on his panel, "We have found the holy grail but the goblet is broken, all the innovation and technology is available, it's missing the will and investment to make it happen."

Despite all the innovation, technology and data at hand though, Tom Keaveny, Chief Innovation & Information Officer, beIN Media Group, summed it up best at his closing panel, "It's not old media or new media… it needs to be all media. Great content… will always find its value and the ones who can curate it, treat it, market it and price it the best, will be the ultimate winners."

AVIA would like to thank the Asia Video Summit 2020's Lead Sponsor Create Hong Kong of the Government of the Hong Kong Special Administrative Region for the Community Outreach Programme which provided free passes for local SMEs in the video industry and tertiary students of relevant programmes to participate in the Summit and workshops; Gold Sponsors Baker McKenzie, Brightcove, DOCOMO Digital, Google, Magnite, Nielsen, SpotX, TV5MONDE, Viaccess-Orca, WarnerMedia; Silver Sponsors Alibaba Cloud, AsiaSat, Bounty Media, Digital Ocean, InMobi, InvestHK, INVIDI, Kaltura, MEASAT, MediaKind, Nagra, Netflix, PubMatic, SES, Vuulr, Xandr.

About the Asia Video Industry Association (AVIA)

AVIA is the trade association for the video industry and ecosystem in Asia-Pacific. It serves to make the video industry stronger and healthier through promoting the common interests of its members. AVIA is the interlocutor for the industry with governments across the region, leads the fight against video piracy and provides insight into the video industry to support a vibrant industry ecosystem.

About Create Hong Kong

Create Hong Kong (CreateHK) is a dedicated agency set up by the Government of the Hong Kong Special Administrative Region in June 2009. It is under the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau and dedicated to spearheading the development of creative industries in Hong Kong. Its strategic foci are nurturing talent and facilitating start-ups, exploring markets, and promoting Hong Kong as Asia's creative capital and fostering a creative atmosphere in the community. Website: www.createhk.gov.hk

For media enquiries and additional background please contact:
Charmaine Kwan
Head of Marketing and Communications
Email: charmaine@avia.org
Website: www.avia.org
LinkedIn: www.linkedin.com/company/asiavideoia
Twitter: @AsiaVideoIA

Disclaimer: The Government of the Hong Kong Special Administrative Region provides funding support to the project only, and does not otherwise take part in the project. Any opinions, findings, conclusions or recommendations expressed in these materials/events (or by members of the project team) are those of the project organizers only and do not reflect the views of the Government of the Hong Kong Special Administrative Region, the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau, Create Hong Kong, the CreateSmart Initiative Secretariat or the CreateSmart Initiative Vetting Committee.

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Promptlink Technology Chosen by Indonesia’s Cable TV and Fixed Broadband Internet Provider, Link Net’s First Media, for Expanded HFC Network Diagnostics

Oceanside, California, Nov 19, 2020 – (ACN Newswire) – Promptlink Communications, Inc., a leading provider of software applications for broadband network management and customer premise equipment testing, today announced that it has been chosen by First Media, one of the leading cable TV and fixed broadband internet providers in Indonesia, operated by PT Link Net Tbk (LINK), to provide Proactive Network Maintenance (PNM) and Network Noise Localization solutions to help First Media optimize customer's broadband experiences.





Promptlink's network monitoring and diagnostics suite will assist First Media to direct network technicians to specific network components affected by network noise and other issues that impact First Media's customers. Utilizing patent-pending algorithms to analyze data, Network NoiseHawk accurately pinpoints network noise and geographically displays it for First Media, allowing for quick correction of noise issues. The addition of Proactive Network Maintenance tools and Network NoiseHawk to Promptlink's Cable Plant Monitoring (CPM) reinforces First Media's commitment to provide its customers with the highest-quality broadband services.

"Promptlink, together with our local partner in Indonesia, PT Multipolar Technology Tbk, is committed to help Link Net's First Media in their mission to deliver the highest performance, most dependable network possible," said Dr. Foad Towfiq, President and CEO of Promptlink Communications. "By choosing Promptlink's advanced network diagnostic tools, First Media is demonstrating their pledge to find and correct network impairments as they occur."

"Continuous network improvement and technological advancement are part of our commitment to our customers. In selecting Promptlink's NoiseHawk and PNM tools, First Media is investing in the network to guarantee a better experience," according to Edward Sanusi, Chief of Technology & Product Officer PT Link Net Tbk. "During this situation where everybody works and learns from home, it is crucial to have the technology that will provide significant insights from our network performance and health status. With this technology, we can proactively monitor our network and, if there is a problem, we can rectify it faster."

About Promptlink Communications

Promptlink Communications has been providing software and system integration solutions to the broadband industry since 1994. Promptlink Communications is an innovative company with a focus on the development and deployment of tools for broadband network service providers. Promptlink customers have included all major Cable Operators in the Americas, and around the world.

Promptlink Communications is a privately held company headquartered in Oceanside, California. Promptlink offices can be found in North America, Latin America and Europe. Learn more at www.promptlink.com.

About Link Net – First Media

PT Link Net Tbk ("Link Net"), established in 2000, is the leading cable service provider in Indonesia, providing superior-quality pay television services, high-speed broadband internet, and data communications under "First Media" brand for retail customers and "First Media Business" brand for corporate customers.

Link Net owns and operates a network of Hybrid Fiber Coaxial cable ("HFC") and Fiber-to-the Home ("FTTH") that provides high-speed internet access services. Link Net also operates a subscription television channel in collaboration with PT First Media Television ("FMTV"), its subsidiary. Learn more at www.linknet.co.id, www.firstmedia.com or https://business.firstmedia.com/.

About PT Multipolar Technology Tbk

PT Multipolar Technology Tbk (MLPT) is Promptlink's exclusive reseller in Indonesia. PT Multipolar Technology Tbk is a reliable partner in the design and development of innovative digital technology. Our areas of expertise cover Hybrid Infrastructure Platforms & Services, Hybrid Integration Platform & Services, Business Solution Platform & Services, Security, Big Data & Analytics, Consulting Services Capability, Digital Customer Experience Platform Services, and other services through our subsidiaries – Total IT Managed Services through PT Visionet Data Internasional (VisioNet) and Data Center Operations & Management Services through PT Graha Teknologi Nusantara (GTN). Learn more at www.multipolar.com.

Media Contacts

Christopher J. Boring
VP, Sales & Marketing
Promptlink Communications, Inc,
chris.boring@promptlink.com

Duma Grace
Public Relations
PT Link Net Tbk (First Media)
duma.grace@linknet.co.id

Susi Marlon
Dept Head PR & Marcom
PT Multipolar Technology Tbk (MLPT)
susi.marlon@multipolar.com

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/68569

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

HKTDC to Host Five Major Annual Events in Early December

HONG KONG, Nov 19, 2020 – (ACN Newswire) – The Hong Kong Trade Development Council (HKTDC) is staging five industry-leading events online in early December, namely the HKTDC SmartBiz Expo, HKTDC Hong Kong International Franchising Show, the Business of IP Asia Forum (BIP Asia Forum), DesignInspire, and the Asian E-tailing Summit. Through these brand-new online platforms, numerous industry elite speakers will look at the current business practices of small and medium-sized enterprises (SMEs) and examine how they can apply innovative technologies and creative thinking to address the challenges of an evolving market landscape, and to help strengthen their development during the pandemic and beyond.

HKTDC Assistant Executive Director Stephen Liang said: "In light of the global pandemic, several HKTDC events are going online, but this doesn't impede our efforts to provide the latest market information and create business networking opportunities. We have been encouraged by the way different industries have proactively participated in our online activities, which helped them make good progress even under the current difficult situation. In order to enhance the competitiveness of local SMEs, the HKTDC is staging virtual events about e-commerce, digital transformation, franchising, intellectual property (IP) and creative design in December. Our goal is to help companies continue to grasp new business opportunities under the new normal."

SmartBiz Expo and International Franchising Show – Reimagine and Reinvent

The fourth HKTDC SmartBiz Expo and the sixth Hong Kong International Franchising Show will be held online from 2 to 4 December, providing a one-stop platform to support SMEs in exploring innovative business solutions and management optimisation technologies that can enhance both productivity and competitiveness. Under the theme "Reimagine, Reinvent", the virtual event will bring industry leaders together to share their insights at a series of webinars covering areas such as the stay-at-home economy, challenges under the new normal, boosting productivity, and capturing new business opportunities.

The first webinar on day one will be "T-Chat: Riding the wave of the Stay-at-Home Economy and Managing a Remote Business". Robert Glazer, Founder and CEO of Acceleration Partners, will share insights into corporate cultures under work-from-home arrangements, human resource (HR) transformation and supporting corporations in adjusting to the new normal. Not only is Mr Glazer a renowned thought leader in corporate culture, he is also a bestselling author and renowned speaker. He ranked second on Glassdoor's list of top CEOs for SMEs in 2018, and was on the Forbes list of 20 Speakers for 2017.

Many people showed a preference for staying at home during the pandemic, with e-commerce platforms helping users to efficiently access all basic necessities. This in turn boosted the development of the stay-at-home economy, where enterprises need to attract customers looking to shop from home and upgrade their delivery and pickup processes at the same time. This trend will be examined in a webinar titled "Winning the E-Commerce Race – Re-creating a Brand New Customer Experience". Gordon Lam, Board Executive Director at Bonjour Holdings Limited, and Angel Cheng, Business Development Manager at Starling Labs Limited (SHOPLINE), will share their thinking on the growth of the stay-at-home economy and the market strategies that can help enterprises capture opportunities. In another webinar, "Redefining Work under COVID-19", Peter Lee, Head of Corporate Business at Microsoft Hong Kong Limited, will examine the technological ways to enhance corporate productivity under work-from-home arrangements.

Other webinars will focus on e-commerce, marketing, artificial intelligence (AI) and big data applications, cyber security, domestic sales and 5G technology. The SmartBiz Expo also includes activities related to corporate transformation, with various seminars, programmes and workshops supporting SMEs to be future-ready.

In addition, a one-year online promotion programme called "Connect with Smart Advisors" will be launched, enabling experts in innovation and technology to virtually demonstrate their products and technological solutions on the SmartBiz Expo, Hong Kong International Franchising Show and hktdc.com Sourcing websites, helping SMEs to seize new business opportunities in the face of the pandemic.

BIP Asia Forum boosts competitiveness of enterprises

Addressing the importance of IP trading and research collaborations in corporate development and adaptation to changes, the 10th BIP Asia Forum will be held from 3 to 4 December under theme "Open Innovation: Driving Collaboration in Times of Change". Jointly organised by the Government of the Hong Kong Special Administrative Region, the HKTDC and the Hong Kong Design Centre, the two-day event will feature about 60 international IP experts and business leaders sharing on the latest industry trends.

Collaboration is essential during these challenging times, with many businesses having to make significant changes in order to survive. This development will be in focus at the keynote session on the first day of the forum, which will look at how open innovation drives collaboration at this critical juncture. Yancey Strickler, Co-Founder and Former CEO of Kickstarter, will share his experience in creating Kickstarter, a global crowdfunding platform that has brought innovators together and created value through innovation and partnerships.

As companies face up to increasingly fierce global competition, establishing new ways of collaboration between nations, industries and individuals has become a vital business strategy. This topic will be explored at a 3 December plenary session with the theme "Creating IP Values through Collaboration". It will feature a discussion from industry experts including John Mulgrew, VP, Deputy General Counsel & Chief Intellectual Property, Lenovo; Christina Petersson, Chief Intellectual Property Officer, Ericsson; and Beat Weibel, Chief IP Counsel and Group Senior Vice President, Siemens AG.

At the Global Tech Summit on the second day of the forum, Li Zexiang and Gary Chan, professors from The Hong Kong University of Science and Technology, will be joined by Alexander Ng, Vice President of Tencent Healthcare, to discuss emerging technologies that are likely to reshape economies and redefine industries.

Complementing the forum's main programme, a new session called InspoTalk will be launched on 2 December, the day before the event opens. It will feature industry experts discussing a range of IP-related topics, such as working with social media influencers, and the challenges and opportunities resulting from the pandemic.

This year's forum will also kick off the third edition of the open innovation competition "IPHatch Hong Kong", which features past winners and IP experts from renowned technology companies as speakers. They will share on ways to enhance corporate value and realise growth potential. The 2020 competition will spotlight digitalisation, smart city, and the internet of things; with participating start-ups encouraged to unleash their creativity and expand existing patented technologies to new business areas.

Asian E-tailing Summit captures latest marketing strategies

E-tailing is a rapidly developing industry that offers business opportunities to enterprises – a development spotlighted at the Asian E-tailing Summit. Under the theme of "Embracing Change and Unlocking Opportunities in the New Digital World", this year's summit will be held online from 9 to 11 December, serving as a one-stop platform for participants to explore the latest e-tailing trends.

To keep enterprises abreast of the latest developments, close to 40 speakers from around the world will share their insights. The summit's first session, "Cross-border E-commerce in the New Digital Era", will feature heavyweight speakers from the United Arab Emirates (UAE), Thailand, Malaysia and Taiwan. They will examine a go-to-market strategy that enables companies to reach scattered markets through a cost-effective cross-border e-commerce model. Nitin Navneet Tatiwala, Marketing Managing Director for Product, Solutions & eCommerce for the AMEA (Asia, Middle East and Africa) region at FedEx Express, will share on how an international logistics service provider helps online merchants expand into new markets and speed up the flow of products to customers around the world through cross-border e-commerce. This will be followed by the "Seeking Business Success in a Data-driven Economy" session, at which professionals from Singapore, the Philippines and Myanmar will explain how to use of data analytics to optimise business operations, improve efficiency and identify new opportunities. Greg Wong, Director of Analytics, Platform and Technology for the Centre of Excellence at SAP Greater China, will depict the importance of data analytics for achieving market leadership.

Blockchain technology, which provides a methodology for storing and using customer profile data that has the potential to reshape the field of customer relationship management (CRM), will be examined at a session titled "Blockchain's Role in Customer Relationship Management", where local start-ups and experts from Germany and Vietnam will look into how the technology can improve current CRM systems and solve some of the supply chain-related issues faced by enterprises.

The second day of the summit will feature three sessions, namely "The Rise and the Reach of Mobile Commerce", "Making the Customer Journey a Personal Experience" and "Navigating the Future of Omnichannel". At the first session, Kazuhisa Iwamoto, Director, Business Creation Department, Smart-Life Division, NTT DOCOMO INC., will explain how 5G can contribute to the development of mobile commerce, while a representative from United States e-commerce expert And Luxe Inc. will analyse how mobile commerce is tapping into the huge mobile-user market, with demonstrations of live stream shopping. The second session will see Japanese personal care brand Sparty share on how it creates tailor-made messages and content in digital customer engagement strategies. The third session will feature a leading Nigerian omnichannel fashion store, PayPorte, whose founder and CEO Eyo Bassey will explore how businesses can adopt omnichannel strategies to connect with customers and stay competitive as e-commerce evolves.

On the summit's final day, Euromonitor International, Shopify and other online marketing firms will provide advisory services to companies that are interested in setting up own e-commerce platforms. Attendees can also consult experts in the question-and-answer session, getting real-time suggestions on developing an e-commerce business.

DesignInspire showcases global creativity

DesignInspire will be held online from 3 to 9 December to showcase outstanding designs, award-winning projects, and creative solutions for the design industry. Open to both industry players and the general public, the virtual exhibition will help to boost business for the sector as well as offering a new kind of creative experience to the public. Running under the theme "Design for Good", the event will focus on how design can contribute positive energy to individuals, the broader community and the business world. This one-week showcase will feature captivating designer projects and stories while offering fun interactive experiences and a range of inspiring talks and creative workshops.

Websites
– HKTDC SmartBiz Expo: https://portal.hktdc.com/smartbizexpo/en/
– HKTDC Hong Kong International Franchising Show: https://portal.hktdc.com/hkifs/en/
– Business of IP Asia Forum: http://www.hktdc.com/ncs/bip2020/en/main/index.html
– Asian E-tailing Summit: http://www.hktdc.com/ncs/aes2020/en/main/index.html
– DesignInspire: https://www.designinspire.com.hk/main/en/

Media registration

To attend the above events, media representatives are required to pre-register to receive a confirmation email for accessing the fairs and conferences by completing the registration form and emailing it to cathy.wk.lee@hktdc.org by 30 November (Monday). Please note that the events are not accessible to unregistered media representatives.

Members of the media wishing to interview speakers can email interview requests to clayton.y.lauw@hktdc.org or christine.kam@hktdc.org by 27 November.

About HKTDC

The Hong Kong Trade Development Council (HKTDC) is a statutory body established in 1966 to promote, assist and develop Hong Kong's trade. With 50 offices globally, including 13 in Mainland China, the HKTDC promotes Hong Kong as a two-way global investment and business hub. The HKTDC organises international exhibitions, conferences and business missions to create business opportunities for companies, particularly small and medium-sized enterprises (SMEs), in the mainland and international markets. The HKTDC also provides up-to-date market insights and product information via trade publications, research reports and digital news channels. For more information, please visit: http://www.hktdc.com/aboutus. Follow us on Twitter @hktdc and LinkedIn.

Contact:
Christine Kam, Tel: +852 2584 4514, Email: christine.kam@hktdc.org Clayton Lauw, Tel: +852 2584 4472, Email: clayton.y.lauw@hktdc.org Sam Ho, Tel: +852 2584 4569, Email: sam.sy.ho@hktdc.org Cathy Lee, Tel: +852 2584 4393, Email: cathy.wk.lee@hktdc.org



Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

UNISOC Completes Multi-vendor 5G SA Chip Interoperability Testing

SHANGHAI, Nov 2, 2020 – (ACN Newswire) – UNISOC completed multi-vendor 5G standalone (SA) chip interoperability testing and ZUC verification testing on October 15, with major system vendors. The tests confirm that UNISOC 5G chips are fully interoperable with system equipment vendors and support the ZUC encryption algorithm, laying the foundation for large-scale commercialization of 5G SA terminals.





The tests were organized by IMT-2020 (5G) Promotion Group at the China Academy of Information and Communications Technology (CAICT), using smartphones powered by the UNISOC T7510. UNISOC successfully completed the 5G SA chip interoperability testing with ZTE, Nokia Shanghai Bell and Ericsson, and the ZUC verification test with ZTE.

In the 5G SA chip interoperability test, following 3GPP R15 F60 standards, the UNISOC T7510 completed testing for 280 items, covering the physical layer, RRC layer, NAS layer, service bearing, network slicing and NR-LTE mobility and EPS Fallback.

In the ZUC performance test, smartphones with the UNISOC T7510 completed 18 test cases for uplink/downlink rate, encryption delay, and integrity protection at data level. ZUC, or Zu Chongzhi, is a central 3GPP Confidentiality Algorithm and will be used to build a more secure 5G network and meet the requirements of various verticals.

About UNISOC
UNISOC is a leading fabless semiconductor company committed to R&D of core chipsets for mobile communications and AIoT. With 4,500 staff, 17 R&D centers and 7 customer support centers around the world, UNISOC is one of the largest chipset providers for IoT and connectivity devices in China, a global top 3 mobile chipset supplier, and the leading 5G company in the world. Please visit http://www.unisoc.com.

Media Contact:
Miranda Wu – UNISOC PR Team
Email: mengran.wu@unisoc.com
UNISOC Technologies Co., Ltd

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

CITIC Telecom CPC X OpenRice Cooking up Technological Transformation with a Food Tech Ecosystem, To Always Deliver More Than Expected

HONG KONG, Oct 29, 2020 – (ACN Newswire) – CITIC Telecom International CPC Limited ("CITIC Telecom CPC"), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK:1883) together with the most popular and award-winning dinning guide OpenRice today celebrate their business collaboration. Using innovative technology to build a reliable dining experience and one-stop merchant platform, in reaching new heights for Asia FoodTech Ecosystems, OpenRice has won three category awards at the "IDC Digital Transformation Awards" – Omni-experience Innovator – Hong Kong, and DX CEO – Hong Kong and Regional.



From right to left: Group photo of Mr. Daniel Kwong, Chief Information and Innovation Officer from CITIC Telecom CPC, Mr. Joe Yau, CEO at OpenRice, and Mr. Taylor Lam, Senior Vice President of Product Development & Management at CITIC Telecom CPC.


"Innovation Never Stops. Our Digitalization strategy is simple, it not only about machines and technologies, but also about talent and customer experience. We are putting people at the centre of the DX Journey, and truly believe it is people's skills and their ability to learn, adapt, change and innovate that makes any technology implementation successful," said Daniel Kwong, Chief Information and Innovation Officer from CITIC Telecom CPC.


"We see digitalization as a part of the company's daily routine; growing with it and evolving with it has become second nature amidst the growing digital economy." said Joe Yau, CEO at OpenRice.


"As one of the key components of our DX strategy, we are revamping our TrustCSITM portfolio to fulfill customer demand during their digital transformation journey. Our security service portfolio now consists of four key service scopes – Device Management Service, Threat Detection and Response Service, Behaviour Analysis Service, and Professional Service." said Taylor Lam, Senior Vice President of Product Development & Management at CITIC Telecom CPC.



CITIC Telecom CPC Supports OpenRice's Digital Transformation Journey
OpenRice has been going through a digital transformation journey in recent years, where they have gone from an online dining guide to a FoodTech Ecosystem. With its success in digital transformation, OpenRice has won three IDC Digital Transformation Awards – for Omni-experience Innovator – Hong Kong, and DX CEO – Hong Kong and Regional.

The IDC Digital Transformation Awards recognise the achievements of organisations that distinguished themselves with notable and measurable success in the execution of their organisation's digital transformation (DX) initiatives across the seven DX masteries and who make significant efforts to transform or disrupt the market.

During the digital shift, OpenRice redeveloped its Table Booking System into a native app and website, connecting consumers, restaurants and partners in the F&B and non-F&B sectors. The new initiative included the transformation of a table booking system into one-stop merchant platform "OpenRice Biz" to support restaurants' dining business journey, improve the availability of market insight solutions for merchants, as well as provide agile and digital business operations. Enabling technologies, including big data analytics and AI, were adopted to empower the initiative.

"With a majority of food and beverage merchants lacking the technology know-how and budget, OpenRice as a platform has taken the leading position to innovate and enhance services for restaurants. Thus, we introduced the OpenRice Biz Platform, where restaurant merchants can choose from a suite of dining solutions or have customised plans tailored specifically to better fit their needs. This was how our journey of digital transformation began," said Joe Yau, CEO at OpenRice. "We see digitalization as a part of the company's daily routine; growing with it and evolving with it has become second nature amidst the growing digital economy."

Delivering the Most Important Package in the Dining Journey: TRUST
As OpenRice continued to expand its platform business with increasing traffic, transactions and data volume, a more reliable security solution was needed. This is where CITIC Telecom CPC came in to assist OpenRice with their security and network system.

"With increasing cyber-attacks and phishing emails, as well as a rising amount of data usage due to the expansion of our service offerings, we needed to enhance our security level and data transmission," said Yau. "With CITIC Telecom CPC's TrustCSI(TM) UTM and Email Protection services, plus its TrueCONNECT(TM) MPLS connectivity service in place, OpenRice now enjoys reliable data flow and better data protection to help safeguard our business."

"CITIC Telecom CPC always strives to serve our customers with strong support for their business digital transformation, and we are glad that our TrustCSI(TM) information security services and TrueCONNECT(TM) private network solutions have helped to support OpenRice's secure dining platform," said Mr. Taylor Lam, Senior Vice President of Product Development & Management at CITIC Telecom CPC. "The OpenRice FoodTech ecosystem redefines users' total dining experience and services merchants' business operations, as well as sales and marketing strategies. Appreciating its success, CITIC Telecom CPC nominated OpenRice for the IDC Digital Transformation Awards and we feel honoured that it has won awards in three categories."

CITIC Telecom CPC's Security Solutions Revamped to Support its DX Strategy
Given that DX is no longer an option but a must-have process for any type of business, CITIC Telecom CPC's innovative solutions and experienced experts have put it in a leading position to help enterprises on their DX journey. CITIC Telecom CPC's new DX strategy will ensure that it is a strong ICT-enabler to support the digital transformation of various industries. In fact, with 5G+ bringing DX into a new era, CITIC Telcom CPC's solutions will help enabling enterprises to better leverage technologies. For example, 5G+ will allow Artificial Intelligence (AI), IoT, and even autonomous driving to reach new heights, while CITIC Telecom CPC's solutions suite assures enterprises by helping them to leverage these technologies in a secure and effective manner to achieve their DX goals.

"Innovation Never Stops. Our Digitalization strategy is simple, it not only about machines and technologies, but also about talent and customer experience. We are putting people at the centre of the DX Journey, and truly believe it is people's skills and their ability to learn, adapt, change and innovate that makes any technology implementation successful," said Daniel Kwong, Chief Information and Innovation Officer from CITIC Telecom CPC.

"Furthermore, the way we work is primarily about keeping customers at the centre and we plan everything around them to ensure we are aligned to both their strategy and their business goals. Recognising that digital transformation is no longer a choice but rather an inescapable and exponentially growing process, enterprises are quickly adopting and leveraging new technologies to embrace the digital era. CITIC Telecom CPC is committed to helping clients navigate their digital transformation journeys, through the provision of a wide range of innovative solutions created from powerful new disruptive technologies," added Kwong.

Since the next generation of digital business will be run by underlying data, there is a crucial security element that now needs to be considered – cybersecurity and a company's networks and systems will need to be combined. Thus, security will no longer just be another system requirement, it will be one of the key enablers of digital transformation.

"As one of the key components of our DX strategy, we are revamping our TrustCSI(TM) portfolio to fulfill customer demand during their digital transformation journey," said Lam. "With new additional services and technology enhancements, our security service portfolio now consists of four key service scopes – Device Management Service, Threat Detection and Response Service, Behaviour Analysis Service, and Professional Service. Customers can now enjoy comprehensive security solution offerings, and select the most suitable services to help them digitally transform their operations."

Embedded with the latest powerful analytics-driven SIEM and superior Dashboards capability, TrustCSI(TM) 2.0 can empower customers and teams with data insights in real-time, making it fast and easy for everyone to visualise and deliver numerous capabilities at-scale, as well as to address modern threats demand analytics-driven security and continuous monitoring.

The key enhancements of this revamp include the launch of the Incident Response (IR) and Security Orchestration, Automation and Response (SOAR) functions under the Threat Detection and Response Service scope, and a consultation service for China Cybersecurity Law MLPS 2.0 compliance under the Professional Services scope.

Threat Detection and Response Service
With the new generation of Security Information and Event Management (SIEM) technology, CITIC Telecom CPC brings a whole new experience to its customers. The enhanced SIEM platform can support modern cloud applications and type of workload and provide a flexible deployment model including on-premises, cloud, and hybrid models. An advanced monthly report and customised monitoring dashboard will be available for customers, giving them a clear picture on their security aspects.

What's more, the IR and SOAR services are added to help customers identify potential threats from different devices without human intervention. Remediation actions and suggested measures will be provided to resolve an issue automatically in the future.

The new IR feature is able to:
– Shorten investigation cycles – prioritise, confirm, and act on higher priority threats
– Use an Investigation Workbench to investigate notable events that may represent a threat
– Leverage integration with existing capabilities – by collaborating and tracking an investigation
– Quickly launch a response to critical incidents

The new SOAR service can:
– Automate repetitive tasks so that customers can allocate their resources to higher value tasks
– Automate security alerts allowing customers to keep everything under control, instead of dealing with overwhelming alerts
– Orchestrate workflows and responses across all products so that each device can actively participate in the defence strategy
– Save time and resources by resolving issues and making current tools work better

Professional Services
People are the key to any enterprises DX journey, and CITIC Telecom CPC can help by providing the resources to help client personnel learn and understand fast changing policy and compliance changes. This service includes being able to help companies enter the Chinese market with China Cybersecurity Law MLPS 2.0 compliance. For enterprises expanding or already operating inside China, it is imperative their digital transformation be in compliance with the law. This service includes classification, filing, implementation, evaluation, and auditing, and is easy, reliable, and professionally administered to ensure an enterprise operates a robust, fully compliant MLPS 2.0 infrastructure. Other Professional Services offered by CITIC Telecom CPC include vulnerability assessment, penetration testing, and security device migration.

Together with the existing yet powerful Device Management Service, which provides round-the-clock comprehensive and reliable infrastructure management services to handle the crucial burden of regular diligent device and software management, and the TrustCSI(TM) Behavior Analysis Service which brings a new approach to enterprise cyber defense, CITIC Telcom CPC's solutions provide a secure journey for companies that are going through the digital transformation process.

About OpenRice
Established in 1999, OpenRice is currently the most popular food dining guide in Hong Kong. The database contains the most complete and updated restaurant information, with credible restaurant reviews written by real locals. As the most comprehensive F&B platform in Hong Kong, OpenRice is devoted to the research and development of FoodTech to create a sustainable one-stop shop of solutions in the eco-system; including Restaurant Management System (RMS), Recruitment, POS & integrated payment, Table booking & dine-in solutions, Scan to Order, Vouchers, TakeAway , Analytics, and beyond!

Based in Hong Kong, OpenRice has also actively expanded to other Asian regions in recent years, including Macau, Taiwan, Japan, Thailand, Singapore, Malaysia, and China.

About CITIC Telecom CPC
We are CITIC Telecom International CPC Limited ("CITIC Telecom CPC"), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT(TM) private network solutions, TrustCSI(TM) information security solutions, DataHOUSE(TM) cloud data center solutions, and SmartCLOUD(TM) cloud computing solutions.

As a leading Global Local ICT Solutions Partner with worldwide footprint across East to West and native presence, we truly live our motto, "Innovation Never Stops." Being a preferred Digital Society Enabler, we lead our key markets at the forefront of pioneering ICT development, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into real-world value for our customers, helping them achieve higher productivity, agility, cost-efficiency, and ultimately, Digital Globalization.

As one of the first managed service providers in Hong Kong to achieve ISO 9001, 14001, 20000, 27001, and 27017 ICT-related certifications, CITIC Telecom CPC delivers on our superior quality commitment through a broad global self-managed infrastructure encompassing some of the highest growth markets in Asia, Europe and America, with over 140 points of presence, 18 Cloud service centers, 30+ data centers, and two dedicated 24×7 Security Operations Centers.

For more information please visit www.citictel-cpc.com

Media Contacts:

Rowena Leung
CITIC Telecom International CPC Limited
(852) 2170 7536
Email: rowena.leung@citictel-cpc.com



Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

Indosat Ooredoo, Smart Axiata, PLDT Global, and over 50 mobile operators from across the region to gather to shape the future of intelligent connectivity in Asia

SINGAPORE, Oct 16, 2020 – (ACN Newswire) – Asia's fastest-growing telco event, Telecoms World Asia, will take place virtually on 27-29 October with a focus on intelligent connectivity in Asia. Look forward to 6 channels of targeted content covering 5G, Network Virtualisation, Telco 4.0, Intelligent Connectivity and Carriers World Asia, with presentations addressing the key topics disrupting and re- shaping the telecoms industry in the region.

On Day 1 of the virtual conference, Rahul Atri, Managing Director, Rakuten Mobile Singapore and Head of Product and Engineering, Rakuten Mobile will open the morning plenary with his keynote on "The world's first end to end cloud native networks." Following that, leaders from EVOS Esports, Garena, ONE Esports, Singtel International Group, United States Esports Federations, and Thailand Esports Federation will debate "The growth of digital content: Esports case study." Donald Tan, CEO, China Telecom Global will also be delivering a presentation followed by a fireside chat.

On Day 2, The focus then shifts towards 5G and Intelligent Connectivity with Su Ann Lim, Industry Head Telco & Technology, Google addressing "New technologies, new opportunities of going digital". Vikram Sinha, COO, Director of Indosat Ooredoo, Katrina Luna-Abelarde, CEO of PLDT Global and Thomas Hundt, CEO of Smart Axiata will then take the LIVE stage to evaluate Asia's 5G future in the Boardroom session moderated by Ajay Sunder of SC-NEX. Tom Varghese, Head of Connectivity & Access Policy, APAC of Facebook and Dhanant Subhadrabandhu, PhD., Senior Executive Vice President, Marketing and Service of CAT Telecom will then continue the discussions on "Digital Platform Transformation: Bringing more people online to a faster internet" and "The Next Steps of Thailand's Digital Outlook."

Rounding up the Day 3 keynotes, Tanapong Ittisakulchai, Chief Enterprise Business Officer, Advanced Info Service Public Company Limited (AIS) will explore 5G & Digital Ecosystems for Businesses in Thailand while Richard Fung, CEO, China Broadband Communications shares his perspectives on "The telco transformation for everything cloud".

Telecoms World Asia will bring together over 50 senior decision-maker speakers and over 1500 leaders and professionals from mobile operators, government regulators, development banks, consultants, global suppliers, and solution providers, who are leading the future of intelligent connectivity in Asia. Some confirmed speakers include:

– Sandra De Zoysa, Group Chief Customer Officer, Axiata
– Yaw Yeo, General Manager, International Product & Business, Alibaba Group
– Anik Dhar, Head of Digital, Banglalink
– Praveen Agarwal, VP & Business Head, APAC, China, India & SAARC, Bharti Airtel
– Natasak Rodjanapiches, Vice Chairman, Creative Digital Economy, Board of Trade Thailand
– Myo Ohn, CEO, Campana Group
– Ming Yow, Chief Customer Officer, China Broadband Communications
– Mya Han, CEO, Fortune Telecom
– Raden Kurnia Supriadi, VP, Head of Core Planning & Engineering Indosat Ooredoo
– Piyawat Jriyasetapong, Chief Commercial Officer, Lao Telecommunication Company
– Pichet Rerkpreecha, CEO, LINE Corp (Thailand)
– Nathan Bell, Chief Digital Officer, M1
– Idermunkh Tsogbadrakh, CEO, MobiCom Networks
– Binh Vu, CEO, NetNam
– Mel Velarde, CEO, NOW Telecom Corporation
– Satoshi Nagata, Vice Chairman, 3GPP TSG-RAN & Manager, NTT Docomo
– Bharath Rathinam, Head, RCP Uplift & Orchestration, Rakuten Mobile
– Saad Sheikh, Chief Architect, Saudi Telecom Company
– Rangarajan Kalyanasundaram, CEO Enterprise Business, Smartfren Telecom
– Swe Thu Han, Digitization Solution Department, SCSK Myanmar, Sumitomo Corporation
– Edi Siswanto, Vice President, Infrastructure Planning & Development, Telkom Indonesia International
– Maxime Carpentier, VP IoT Operations, True Digital Group
– Mandeshpal Singh Banvet, Head of Cybersecurity & Network Product, Asia, Verizon
– Jaime Diez, CTO, APAC, Vodafone Business

Leading solution partners Advanced Info Services (AIS), CAT Telecom, Servicenow, Metaswitch, MSIG, EnableX, Atmail, CDNetworks, China Mobile International, China Telecom, CSG, IEEE, Netrounds, Marveltec, PCCW Global, R3, SQREAM, Turkcell, Zinier, Vertiv, FNT, Canopus Networks and more will be showcasing their latest solutions via TECH Demos on 26th October and in the virtual exhibition hall.

About Telecoms World Asia 2020
27-29 October 2020
9:00 a.m. – 7:00 p.m. LIVE ONLINE
Website: https://www.terrapinn.com/virtual/telecoms-world-asia/index.stm Mobile operators can attend the full event for free.
Content-only Conference Passes are available free for all to register.

About Terrapinn

Terrapinn is a business media company. Its products are trade exhibitions, conferences, training solutions and electronic and print publications. For more information, please visit www.terrapinn.com.

Note: Press registration for the conference is compulsory and advance scheduling for speaker/ sponsor interviews is recommended. Press passes are strictly reserved for reporters, journalists, editors only. Final issuance of press passes is subjected to Terrapinn's discretion.

For your complimentary press pass, please contact the following:
Emma Riddington-Bates
Terrapinn Pte Ltd
emma.riddingtonbates@terrapinn.com

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

New survey shows Philippines among highest in online piracy in Southeast Asia

MANILA, Oct 15, 2020 – (ACN Newswire) – A new study of the online content viewing behaviour of Filipino consumers, has found that 49% access streaming piracy websites or torrent sites. The levels of piracy went as high as 53% within the 25-34 age demographic. The survey commissioned by the Asia Video Industry Association's Coalition Against Piracy (CAP) and conducted by YouGov, found that 47% of consumers who accessed piracy sites cancelled their subscriptions to both local and international content services.

The levels of piracy in the Philippines now dwarfs neighbouring Malaysia and Indonesia which have both seen substantial reductions in online piracy over the last 12 months. In Indonesia a similar YouGov survey found a massive 55% reduction in Indonesians accessing piracy services with 28% of consumers admitting to accessing piracy websites compared to 63% in 2019. In Malaysia, a YouGov survey found a 64% decline in users accessing piracy sites when compared to a similar YouGov survey in 2019.

In both countries a key variable for the decline in online piracy levels was the government's proactive piracy site blocking initiative. In Malaysia more than half (55%) of online consumers noticed that a piracy service had been blocked by the Malaysian government, which subsequently influenced viewing habits with 49% stating that they no longer accessed piracy services and 40% saying that they now 'rarely accessed' piracy services as a result of the site blocking.

A Bill currently before the Philippine Senate (Bill #497) entitled the 'Online Infringement Act' proposes a regulatory site blocking mechanism which would empower the authorities to ensure that ISPs take "reasonable steps to disable access to sites whenever these sites are reported to be infringing copyright or facilitating copyright infringement."

The recent YouGov survey suggests that a regulatory site blocking mechanism would be supported by the majority of Filipino consumers. When given choices of what they thought were effective measures of reducing piracy behaviour, 53% of Filipinos agree that a "government order or law for ISPs to block piracy websites" would be the most effective.

Globe President and CEO Ernest Cu said, "The ill effects of online piracy cannot be underestimated. We have been an advocate of content streaming through legal sites only through our #PlayItRight program. This advocacy educates people on the impacts of online piracy and on making the right choices when it comes to online consumption."

For his part, Atty Teodoro Pascua, Deputy Director General, Intellectual Property Office of the Philippines (IPOPHL) said, "The wide variety of legal services in the Philippines which provide premium entertainment content are reliable and importantly are legal. The piracy alternatives fund crime groups, put consumers at risk of malware infection and are unreliable. Piracy only benefits the criminal organisations who are behind these illegal websites."

Neil Gane, the General Manager of AVIA's Coalition Against Piracy (CAP) commented, "We are confident that Indonesia and Malaysia will rise to become market leaders in video IP protection in the region, as a result of their site-blocking strategies. We are also confident that other countries in Asia, such as the Philippines, will take note and follow suit, boosting the growth of legal consumption of Filipino and international content."

When asked about the negative consequences of online piracy, Filipino consumers placed funding crime groups (55%), loss of jobs in the creative industry (50%) and malware risks (49%) as their top three concerns.

YouGov is an international research and data analytics group. For further information visit https://hk.yougov.com. Study conducted in September 2020. All data is weighted to be representative of the online population. Sample size: Philippines n=1,098

About the Asia Video Industry Association

The Asia Video Industry Association (AVIA) is the trade association for the video industry and ecosystem in Asia Pacific. It serves to make the video industry stronger and healthier through promoting the common interests of its members. AVIA is the interlocutor for the industry with governments across the region, leads the fight against video piracy through its Coalition Against Piracy (CAP) programme and provides insight into the industry through reports and conferences aimed to support a vibrant video industry.

Contact AVIA
For media contacts and additional background:
Charmaine Kwan
Head of Marketing and Communications
Email: charmaine@avia.org
Website: www.avia.org
LinkedIn: www.linkedin.com/company/asiavideoia
Twitter: @AsiaVideoIA

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

AVIA’s Satellite Industry Forum highlights the resilience of the satellite industry and the key role it will continue to have in this age of connectivity

SINGAPORE, Oct 8, 2020 – (ACN Newswire) – The Asia Video Industry Association (AVIA) held its annual Satellite Industry Forum (SIF) as a virtual conference, from 24 – 25 September, which allowed for truly global participation with delegates from around the world in attendance. The event also saw over 100 new companies register to be part of the two-day discussions on Video in the Satellite World.

The event opened with on a note of optimism from Louis Boswell, AVIA CEO. Despite unprecedented challenges and disruption for the industry in recent years, more video is being created, distributed and consumed than ever before, and satellite continues to play an indispensable role in delivering that video. "Satellite's strength in multicasting across wide areas cannot be matched by any other technology," commented Boswell.

Continuing with the tone of optimism was Yew Weng Soo VP, Sales & Market Development, SES Video, SES, and Chairman of the Satellite Industry Committee. "The satellite industry is playing a key role in fighting the outbreak with a scale and reach in helping to inform, entertain and keep all connected," added Soo. "Video and particularly satellite, will not just bounce back but use this time to transform itself to change consumer behaviour and thrive in the post Covid world."

At the opening Asia Pacific Thought Leaders' Panel, Terry Bleakley, Regional VP, Asia Pacific, Intelsat, shared that the resilience of Intelsat's business was having a diversified portfolio. Through crossing many verticals across the markets they served, a downturn in one business saw an upturn in another. Bleakley also added how important satellite has been for this pandemic, especially in remote environments and how essential satellite was for remote connectivity, creating further opportunity for consolidation and vertical integration.

Another opportunity that the satellite industry also identified was the role female leadership could play in fostering greater change for the sector. At this year's Women in Satellite panel, discussions centered around the importance of diversity to be part of the policy dialogue for the Information and Communication Technology sector, to show that the industry was supporting gender equality and bridging the gender divide. Nicole Robinson, SVP Global Government, SES, shared that a 2020 Catalyst study showed very strong links between profitability of businesses and workplace diversity. Added Anita Bernie, Strategic Business Manager, KISPE Space, "Diversity is a smart business decision. Diversity not just to hit quotas or to tick a box but to bring alternative thoughts and ideas." Bernie also commented that for an organisation to do better in the world of today, and to be better prepared for the future and the pace of rapid change, it needed a team that is representative of the world it lives in and the customers that it reaches and serves.

The topic of integration followed through to the closing panel of the conference, with industry leaders weighing in on what would drive global growth for the industry in the next decade. On the question posed on whether satellite should be an integrated component of the telecom value chain and ecosystem, Roger Tong, CEO, AsiaSat, opined that "satellite should not be integrated but we can integrate our services… there are multiple fronts that we can compete and succeed in [and] serve the customers with the best that we can do." Optimism continued to prevail, with Tong sharing his view that video will continue to be the driving force for the satellite industry.

As part of SIF this year, AVIA in partnership with EMEA Satellite Operator's Association (ESOA), also distributed a booklet on Satellite – An Integral Part of the 5G Ecosystem. This is now available at the Download Centre at www.avia.org

Satellite Industry Forum is generously supported by AsiaSat, Boeing, Eutelsat, GEOshare, Integrasys, Marsh, Maxar and MEASAT.

About the Asia Video Industry Association

The Asia Video Industry Association (AVIA) is the trade association for the video industry and ecosystem in Asia Pacific. It serves to make the video industry stronger and healthier through promoting the common interests of its members. AVIA is the interlocutor for the industry with governments across the region, leads the fight against video piracy and provides insight into the video industry through reports and conferences aimed to support a vibrant video industry. AVIA is also committed to its mission in working with and representing the interests of the satellite industry. AVIA evolved from Casbaa in 2018.

For media enquiries and additional background please contact:
Charmaine Kwan
Head of Marketing and Communications
Email: charmaine@avia.org
Website: www.avia.org
LinkedIn: www.linkedin.com/company/asiavideoia
Twitter: @AsiaVideoIA

Copyright 2020 ACN Newswire. All rights reserved. http://www.acnnewswire.com

CITIC Telecom CPC and ASTRI Transform Customer Experience with AR-based Operations and Maintenance Solution

HONG KONG, Sep 24, 2020 – (ACN Newswire) – CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883) and the Hong Kong Applied Science and Technology Research Institute Company Limited (ASTRI) have introduced a jointly developed Augmented Reality (AR) solution designed to transform field engineers' operations and maintenance processes. Branded DataHOUSE AR Remote Hand Service (AR Remote Hand), the solution leverages wearable Augmented Reality (AR) technology and brings CITIC Telecom CPC's field engineers and its customers to a new era, enabling them to slash the time and cost of troubleshooting and maintenance for achieving better results.



Mr. Esmond Li, CEO of CITIC Telecom CPC (left) and Mr. Hugh Chow, CEO of ASTRI announced the launch of "DataHOUSE AR Remote Hand Service", an AR solution jointly developed to transform field engineers' operations and maintenance processes.


(From the left) Mr. Daniel Kwong, Chief Information and Innovation Officer of CITIC Telecom CPC, Mr. Esmond Li, CEO of CITIC Telecom CPC, Mr. Hugh Chow, CEO of ASTRI and Dr. Lucas Hui, Chief Technology Officer of ASTRI pictured to celebrate the success of the partnership and AR-based Operations and Maintenance Solution.


The "DataHOUSE AR Remote Hand Service"meets the growing customer demand for support in managing the increasing complexity and diversity of equipment used today in data centres via the state-of-the-art solution. It enables field engineers across multiple locations to overcome the challenges of multiple languages and skillsets in multi-technology environments; as well as to manage installation and maintenance issues more efficiently and cost effectively, resulting in improved customer satisfaction



The AR Remote Hand Service employs AR glasses to stream real-time intelligence, troubleshooting logs, graphics and encrypted data from back-end systems to on-site engineers and maintenance staff, boosting field productivity by up to 50%. By wearing the glasses, field engineers do not have to stop their work to communicate with back-end support teams via a laptop or phone, nor to refer to a paper manual. The AR Remote Hand provides field engineers with a heads-up display for remote visualisation in real time as they install, maintain or troubleshoot equipment, thus speeding up the whole process.

Global-Local Service Enabler
CITIC Telecom CPC and ASTRI share the same vision in driving innovation and enhancing customer experience. Through the partnership, both companies not only take the latest AR technology to the next level, but also bring those benefits to a wide range of industries.

The new DataHOUSE AR Remote Hand Service meets the growing customer demand for support in managing the increasing complexity and diversity of equipment used today in data centres via the state-of-the-art solution. AR Remote Hand enables field engineers across multiple locations to overcome the challenges of multiple languages and skillsets in multi-technology environments; as well as to manage installation and maintenance issues more efficiently and cost effectively, resulting in improved customer satisfaction.

With the DataHOUSE AR Remote Hand Service, remote support teams share the same view as on-site engineers which reduces the need for and expense of travel time. This ability to work effectively from remote locations is also helping CITIC Telecom CPC's customers and staff stay safe in the midst of the COVID-19 pandemic. To ensure safe operations and maintain service infrastructure availability by the global remote service support teams, CITIC Telecom CPC is using DataHOUSE AR Remote Hand Service in its China Data Center operations to assure regional customers' business operations continuity.

"We are delighted to see the results of our strategic partnership with ASTRI in the launch of AR Remote Hand Service," said Mr. Esmond Li, CEO of CITIC Telecom CPC. "The partnership has provided us with a solution that significantly strengthens our managed services offerings, greatly enhances the customer experience and is revolutionising the industry's operations and maintenance capabilities. DataHOUSE AR Remote Hand is an innovative remote maintenance service adopted in data centre scenarios, which leverages AR intelligent operations and maintenance technologies. This is only the first step and we will not stop here. Through collaborating more innovative thinking, we expect to enhance the service to cope with more scenarios and bring more value and better customer experience to enterprises."

"Our strategic collaboration with CITIC Telecom CPC has demonstrated the success in leveraging next generation technology in real-life applications that benefit our people and society, in this case smart industrial applications and field service management solutions for Hong Kong enterprises," said Mr. Hugh Chow, CEO of ASTRI. "We are delighted that our applied research has proven effective in enhancing CITIC Telecom CPC's customer experience, improving operational efficiency and boosting business resilience, especially during the COVID-19 pandemic. ASTRI, as a bridge of innovation and technology, will continue to strive to create economic value and societal impact via technology transfer and commercialisation in building a smarter and safer Hong Kong."

In their collaboration, ASTRI focused on developing the software platform and customisation, while CITIC Telecom CPC provided related information and opinions based on its experience with business cases in various scenarios and applications. This ensured the solution could effectively address enterprise customers' needs across a range of industries. The result is a solution that offers a wide array of benefits in service provisioning and remote location visualization and communication capabilities:

Intelligent Service Provisioning without Boundaries

Field engineers managing complex equipment and procedures for on-site service previously required significant time and effort which reduced efficiency. Thanks to the innovative wearable AR technology, the AR Remote Hand service now substantially reduces the time and cost for field service provisioning while boosting capabilities. Customers can solve problems faster while minimising downtime and expense.

1.) Intuitive AR-Guided Installation, Troubleshooting and Maintenance: With AR Remote Hand, field engineers recognise any device with a designated QR code and access real-time intelligence, graphics, and encrypted data from back-end systems streamed on-site. Field staff can access virtual step-by-step guides or even 3D manuals via AR glasses, without the need to interrupt work to check information on a laptop or in a manual.

2.) Historical Records Analysis: Using a pre-set routine (e.g. gestures), on-site engineers can review a device's historical record (e.g. customers' network traffic or cloud CPU history), to speed up data analysis and troubleshooting, while cutting downtime and cost.

3.) Seamless Communication and Collaboration with Back-end Support: Field engineers previously communicated with back-end support via email or phone, making it difficult to describe a troubleshooting situation. Removing distance and language barriers, back-end engineers now view real-time images streamed via AR glasses through an AR operations console, improving operational speed and quality. Its powerful video conferencing feature also offers engineers instant support and fosters off-site collaboration between global operations and maintenance teams. In addition, back-end engineers can give field engineers clear instructions via 3D AR labelling.

AR-Enabler Acts as Customers' Remote Hands

While enterprises promote cross-regional operations and continuously develop businesses, the kinds of IT equipment used are diversified with fast upgrades, making daily IT operation and maintenance management difficult. In the past, maintenance of IT equipment was done by on-site professionals who would need to investigate and analyse the issues on-site in order to identify the solutions. However, the experience and capability of IT staff can vary. When an enterprise's IT and maintenance staff face situations they cannot fix or when its professional engineers are not able to go for on-site support, urgent maintenance can be delayed, compromising the enterprise's efficiency and putting it at risk.

In exceptional circumstances, such as the current pandemic, it's difficult for enterprises' IT staff to travel to data centres and manage their equipment. Equipped with the latest AR glasses development, CITIC Telecom CPC's DataHOUSE AR Remote Hand serves as customers' remote hands. It not only shows the status of on-site equipment as customers watch in real time from offices or other locations, but also lets customers to provide live instructions to CITIC Telecom CPC's on-site engineers as they troubleshoot equipment issues without physically being in the data centre.

"At CITIC Telecom CPC, we are constantly innovating to improve the customer experience," said Mr. Daniel Kwong, Chief Information and Innovation Officer of CITIC Telecom CPC. "We plan to extend the AR Remote Hand service for further customer use and will enlarge the list of equipment support. Adding AI applications for the AR glasses will be the next milestone as we work to deliver even more intelligent diagnoses. For example, when a field engineer sees the status of the target-fixing equipment through the AR glasses, they will be shown a number of possible causes for the problem, with each cause ranked with a percentage according to how likely it is to be the source of the problem."

Game-Changing Innovation in Algorithm Design

Innovation Never Stops. The innovative AR Remote Hand solution is the result of the hard work of CITIC Telecom CPC's data scientists and R&D experts based in Chengdu, Guangzhou and Hong Kong. In addition to developing the solution using AR technology, CITIC Telecom CPC's innovation team recently received an award that highlights its engineers' expertise in data science and algorithm design.

CITIC Telecom CPC's Data Science professionals won the "Tianchi Big Data Competition" organised by Alibaba Group in a fierce competition with over 900 teams from industry leading companies and top universities. The team helped ELEME Inc., an online food delivery platform, to optimise their food ordering and delivery with better algorithms to provide the best routes for their riders with full consideration of the location of food stores, the time needed for food preparation, traffic on the rider's route, service coverage in delivery areas, peak hours for food ordering, and customer waiting times.

The judges expressed their impression of the team's innovative thinking and algorithm calculation results, not only to achieve the fastest delivery time but also the shortest extra waiting time for customers. In the future, we expect the algorithm developed by the team will continue to add value for businesses of different industries and for the social community in a range of scenarios, such as optimising traffic flow or improving plane flight paths.

About CITIC Telecom CPC
We are CITIC Telecom International CPC Limited ("CITIC Telecom CPC"), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT(TM) private network solutions, TrustCSI(TM) information security solutions, DataHOUSE(TM) cloud data center solutions, and SmartCLOUD(TM) cloud computing solutions.

As a leading Global Local ICT Solutions Partner with worldwide footprint across East to West and native presence, we truly live our motto, "Innovation Never Stops." Being a preferred Digital Society Enabler, we lead our key markets at the forefront of pioneering ICT development, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into real-world value for our customers, helping them achieve higher productivity, agility, cost-efficiency, and ultimately, Digital Globalization.

As one of the first managed service providers in Hong Kong to achieve ISO 9001, 14001, 20000, 27001, and 27017 ICT-related certifications, CITIC Telecom CPC delivers on our superior quality commitment through a broad global self-managed infrastructure encompassing some of the highest growth markets in Asia, Europe and America, with over 140 points of presence, 18 Cloud service centers, 30+ data centers, and two dedicated 24×7 Security Operations Centers.

For more information please visit www.citictel-cpc.com

About ASTRI
The Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong's competitiveness in technology-based industries through applied research.

ASTRI's research and development strategic focus covers five areas of applications: Smart City; Financial Technologies; Intelligent Manufacturing; Health Technologies; and Application Specific Integrated Circuits through its mandate as the Hong Kong branch of the Chinese National Engineering Research Centre.

Our core competence in various areas is grouped under five technology divisions, namely Artificial Intelligence and Big Data Analytics; Communications Technologies; Cybersecurity, Cryptography and Trusted Technologies; Integrated Circuits and Systems, and IoT and Sensors.

ASTRI seeks to develop technologies that address the needs of industries, institutions and communities in Hong Kong; as well as nurture talent to create economic value and societal impact. To date, ASTRI has transferred more than 750 technologies to the industry and owns more than 850 patents in the Mainland, the US and other countries.

For further information, please visit www.astri.org.

Media Contacts:

Rowena Leung
CITIC Telecom International CPC Limited
(852) 2170 7536
Email: rowena.leung@citictel-cpc.com

Jeanette Kwok
Hong Kong Applied Science and Technology Research Institute
(852) 9103 0633
Email: jeanettekwok@astri.org


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