Indonesian BFSI IT Summit: Revolutionizing Finance Through Digital Transformation

JAKARTA, May 8, 2024 – (ACN Newswire) – In the pursuit of advancing financial inclusion and fostering digital transformation, a prominent financial institution in Indonesia embarked on a comprehensive journey of innovation. Collaborating with leading IT solution providers, the institution implemented various technology-driven initiatives to democratize access to financial services and promote inclusive growth.

Among these initiatives was the development of a mobile banking app, providing customers with seamless access to a wide range of banking services, from fund transfers to account management, all at their fingertips. Leveraging data analytics and AI insights, personalized financial solutions were tailored to meet the diverse needs of customer segments, including micro-loans for small businesses and micro-insurance products for low-income individuals. Additionally, the institution pioneered the deployment of agent banking networks in remote areas, establishing convenient access points for underserved communities.

The impact of these digital innovations has been transformative, contributing to significant improvements in financial inclusion, economic empowerment, and social development across the country. By bridging the gap between the institution and its customers, millions of Indonesians have been empowered to participate in the formal financial system, unlocking opportunities for economic growth and prosperity.

As a trailblazer in the BFSI sector, the institution’s success serves as a compelling case study, inspiring other organizations to embrace technology as a catalyst for positive change and lasting impact in their communities. Through participation in industry events like the BFSI IT Summit Indonesia, sharing insights and best practices, the institution aims to further promote the transformative potential of digital innovation in advancing financial inclusion and empowering communities.

Overview of the 22nd Edition of BFSI IT Summit, Indonesia:

The Indonesian BFSI sector is experiencing accelerated digital transformation and rapid changes in business environments. The 22nd Edition BFSI IT Summit is an exclusive invitation-only in-person event tailored for Indonesian BFSI technology and innovation leaders. Themed “Digitally revolutionizing the Indonesian BFSI industry,” the BFSI IT Summit Indonesia will convene over 120 CTOs, CIOs, CISOs, heads of digital transformation, IT infrastructure, cybersecurity, and other IT experts from the Banking and Financial Service industry.

Functioning as both a learning and networking platform, the summit aims to deeply explore the industry’s pressing challenges and identify best practices for overcoming them. Discussions will center on policies and strategies implemented to foster a diverse and effective financial sector, including topics such as digital banking, financial inclusion, digital payments, data privacy, and protection.

We are delighted to announce that the event will take place on May 16th at the JW Marriott Hotel in Mega Kuningan, Jakarta.

We are also proud to announce the invaluable support of two esteemed partners: KADIN (Kamar Dagang & Industri DKI Jakarta) and APDI.KADIN, representing the Chamber of Commerce and Industry of Jakarta, brings a wealth of expertise and influence in fostering business development and industry collaboration within the region. Meanwhile, APDI, serving as a platform for the formation, coaching, development, representation, advocacy, and collaboration of Digital Leaders, adds a crucial dimension to the summit by providing insights and guidance on navigating the digital landscape. Their partnership underscores the collaborative effort to drive innovation and excellence in the Indonesian BFSI sector, making the summit a truly comprehensive and impactful event for all participants.

Prominent speakers confirmed for the summit include:

Andang Nugroho President ISC2, Jakarta Chapter.
Miguel Soriano, Senior Operations Officer – Financial Institutions Group International Finance Corporation (IFC) – World Bank.
Arif Ilham Adnan, Chairman of the Permanent Committee of the Jakarta Chamber of Commerce & Industry, Founder and Co-Chairman of the Association of Digital Leaders Indonesia.
Anton Pranayama, Chief Information Officer PFI Mega Life.

Get ready for an exhilarating lineup of discussion topics at the event!

Understanding the landscape of Indonesia’s Digital Payment Industry.
Crafting excellence in Digital Banking.
Leading the way in advancing open banking.
The Future of Data centres: Optimizing efficiency and embracing innovation.

And many more!

For more information on BFSI IT Summit, Indonesia visit: https://bfsiitsummit.com/indonesia/

Author: Aayesha Zaheer

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
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Datacloud APAC: Charting the Course for APAC’s Cloud Future

SINGAPORE, May 8, 2024 – (ACN Newswire) – BroadGroup’s Datacloud APAC conference took place in Singapore this week, marking it one of the largest and most important gatherings for the Asia Pacific of leaders in the digital infrastructure industry. The event attracted over 270 attendees to participate in the two-day conference.

The region’s growth is driven by the rapid adoption of cloud storage solutions, a growing demand for low-cost data storage, and an increased need for faster data accessibility across various industries. Moreover, the Asia Pacific region is seeing a push towards innovative cloud technologies, influenced by the rapid digitalisation of businesses and the increasing internet penetration.

Mayank Srivastava of BDx Data Centres opened the conference with a keynote speech describing what data centres in the APAC region face. Followed by a panel discussion, there was much buzz around the challenges of navigating and preparing for increased demand, especially in finding the capacity to power data centres. Powering data centres is becoming an increasingly pressing issue because they are estimated to account for up to 3% of global electricity consumption today, with projections suggesting this could increase to 4% by 2030. The average hyperscale facility consumes enough electricity annually to power up to 37,000 homes. This level of consumption is prompting greater governmental scrutiny and regulation, especially in regions facing energy and water resource pressures.

“The average density of data cloud centres is increasing, with current demand being AI,” said Mark Fong, Chief Executive Officer of Empyrion Digital, a member of the panel session alongside other industry-leading operators.

As cloud adoption spreads across more industries (BFSI, healthcare, retail, and government), there was also discussion about how to scale data centre construction. In building new data centres, more consideration is being given to Sustainable Cloud Solutions, especially in light of the amount of power it takes to incorporate artificial intelligence and machine learning capabilities. The combined electricity use by major companies like Amazon, Microsoft, Google, and Meta, huge consumers of these services, more than doubled between 2017 and 2021, reaching around 72 TWh. This trend is expected to continue and grow.

“Customers demand pragmatic sustainable solutions. They are operating with a global view and we as DC providers need to work with them on meeting their green requirements. Clarity and transparency are essential,” said Matthew Benic, the Head of Commercial, Data Centres & Networks Division, Keppel.

The rise of IoT and the need for low-latency processing are driving the growth of edge computing. Speakers discussed how this is particularly relevant in the APAC region, where large populations and fast-growing tech markets create a high demand for real-time data processing.

Other issues the sector is grappling with centre around security and privacy, regulatory compliance, cost management and who is funding data centre development, as well as performance criteria, including the complexities of maintaining high availability while balancing load. For example, the demand for interoperability and data portability between cloud providers is essential but can incur significant costs or operational delays.

Another critical issue is the war for talent. Skilled professionals who understand cloud architectures, security, and regulatory requirements are in short supply, which can hinder the deployment and management of effective cloud solutions. Speakers discussed ideas as to how to grow a pipeline of talent, the merits of cross-training, and whether adjacency hiring could overcome skill set matching.

Overall, the conference went exceedingly well, with participants commenting on how much they enjoyed interacting with like-minded professionals who are grappling with the same issues.

“Events like Datacloud APAC 2024 are a great networking opportunity. Although competitors, we (in the industry) realise that everyone is facing the same common problems. What events like this can do is bridge the gap between private sectors collectively and attract and develop conversations with regulators to tackle critical pain points that are limiting the scale and potential of the data centre industry,” said Hisham Muhammad, Head of Client Solutions Engineering Asia Pacific, Yondr, a visitor to the event.

Many who travelled far to attend the event found value in doing so. Samuel Jones, a student who journeyed from abroad, expressed his enthusiasm stating, “This is my first time attending a datacloud event, and I’ve gained invaluable insights from both the stage events and networking opportunities with industry experts. The panel sessions provided a deep dive into the scaling, cooling solutions, and power requirements of data centres. Hearing directly from operators was truly eye-opening and offered a perspective that simply can’t be replicated in a classroom setting.”

Speakers at the conference represented leading brands including BW Digital, Digital Realty, Empyrion Digital, GDS International, Equinix, Exyte, Keppel, Neutra DC, Princeton Digital Group, STACK APAC, and ST Telemedia Global Data Centres.

“This was the first time in a number of years that the Datacloud APAC event has taken place in Singapore,” mentioned Liss Boot-Handford, Head of Content for Datacloud. “The seniority of the attendees has been industry-leading for the region, with a focus on key decision-makers from the major Asian operators. We’re delighted with the turnout, and look forward to continuing to grow our presence in the region.”

Datacloud APAC 2024 was held 6-7 May 2024 at Voco Orchard Singapore. The second day set to deliver engaging content on the sector’s emerging technologies, sustainability, data sovereignty, and the future of data centres. For more information and the event agenda, visit the Datacloud APAC 2024 website.

About Datacloud APAC

Datacloud APAC is part of a global series of high-profile global events. It is focused on the digital infrastructure and data centre industries in the Asia Pacific region. Organised by BroadGroup, the event brings together industry leaders to explore critical trends, forge new partnerships, and drive regional growth.

MEDIA CONTACT:
Windy Oktaviani
PINPOINT PR Pte. Ltd.
windy@pinpointpr.global
WhatsApp/Telegram/Line: +62 811 910 9266

CleverTap launches Clever.AI, the AI-Driven Edge for Customer Engagement & Retention

San Francisco, Calif. & Mumbai, India, May 2, 2024 – (ACN Newswire) – CleverTap, one of the leading all-in-one customer engagement and retention platforms, today announced the launch of Clever.AI, its AI engine. With Clever.AI, CleverTap seeks to enable brands with the next generation of AI capabilities required to build human-like understanding of customers and deliver personalized experiences efficiently that resonate with them, ultimately maximizing customer lifetime value.

Clever.AI is built on the foundation of three core AI pillars – Predictive, Generative, and Prescriptive. Clever.AI propels these three pillars to transform the way brands engage with customers and make customer interactions more intelligent, and efficient.

Clever.AI enables brands to become:

Insightful: With Predictive AI capabilities, it forecasts precise business outcomes, helping brands to anticipate customer needs. Clever.AI’s insights are powered by CleverTap’s proprietary TesseractDB™ which ensures data granularity with an extended lookback period, making predictions more accurate, and enabling brands to make informed decisions, resulting in improved marketing ROI
Empathetic: Taking GenAI forward, Clever.AI merges creativity with emotional intelligence, crafting content that resonates on a human level. This empathetic approach helps brands drive higher conversions and engages customers with hyper-personalized experiences
Actionable: Leveraging Prescriptive AI capabilities, it provides actionable recommendations to maximize conversions throughout the customer journey by helping brands identify the optimal engagement strategies in real-time

Peter Takacs, Digital Product Manager, Burger King said, “I would rate it 10 for its ease of use and numerous possible use cases. We uplifted our marketing campaigns by easily experimenting with multiple possibilities and quickly converging on the optimum one. It opens up a new era of continuous experimentation for us.”

Anand Jain, Co-founder and Chief Product Officer, CleverTap said, “We’re thrilled to unveil Clever.AI, a testament of our pursuit over the last several years in leading the way in adopting the latest tech to transform customer engagement. We will continue to innovate CleverTap’s All-in-One engagement platform with Clever.AI enhancing its precision in predictions, its ability to prescribe intelligent customer experiences strengthened by advanced product analytics and deeper persona profiling to ensure brands can build highly personalized experiences, and campaigns more effectively, ensuring every customer interaction is personalized and outcome driven.”

With Clever.AI, brands have already experienced a boost in conversion with significantly higher operational efficiency. They witnessed a 66 percent increase in conversion rates, 35% boost in operational efficiency and a 3x improvement in click-through rates (CTRs), with an increase across metrics such as purchases, and average order values (AOVs). Moreover, Clever.AI enhanced operational efficiency by simplifying campaign roll-outs, content creation, and experimentation at scale. Clever.AI has helped leading brands like TouchnGo, Swiggy, Burger King add efficiency to their campaigns.

CleverTap will unveil its new AI capabilities through its Spring Release ‘24 event slated from 6th May to 9th May, through a series of thought-provoking sessions on how AI can make campaigns more intelligent, efficient, and engaging for brands.

About CleverTap

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements

Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any

representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

For more information:
SONY SHETTY
Director, Public Relations, CleverTap
+91 9820900036
sony@clevertap.com

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co

Dubai Sets the Stage for Digital Innovation: Unveiling the Inaugural Digital Transformation Summit

DUBAI, Apr 23, 2024 – (ACN Newswire) – Digital technologies’ profound impact has seamlessly knitted into the fabric of our daily existence, leaving an indelible mark on economic, social, educational, and other aspects of our lives. Digital channels have not only gained significance in administration, but have also emerged as the major mechanism by which governmental duties are carried out. Furthermore, the business environment has experienced a transformational transition, with digital transactions and online platforms becoming integrated in our routines, producing a new way of life in which digital commerce is prevalent.

Dubai has undergone an unprecedented transformation over the last five decades, surpassing global development benchmarks with visionary leadership driving its direction. The city has quickly embraced digital innovations, setting milestones in trade, investment, entrepreneurship, and innovation. Dubai’s digital path has been impressive, stretching from its pioneering e-government project in 2000 to the entire digital programme that will eliminate paper transactions by 2021.

Presently, the city stands as a vanguard in the worldwide shift toward digital transformation, boasting a 99.5% digitization rate for government services and achieving a 100% transition to paperless transactions. A comprehensive strategic framework, encompassing pillars like Digital City, Data and Statistics, Cybersecurity, and Digital Economy, is steering the city towards becoming a global benchmark for digital governance. This strategic approach reflects a broader trend seen in cities globally, as they seek to leverage digital technologies for enhanced efficiency and progress across diverse sectors.

Dubai is actively building a technologically equipped city, fuelled by projects which merge government activities into a cohesive, intelligent system. The city is notable for its commitment to simplified digital services, having observed over 23 million transactions via its digital platform. Furthermore, the ‘Digital Harmony’ project and the ‘Digital City Experiences’ programme demonstrate Dubai’s persistent commitment to improving collaboration between individuals and digital services, setting an example for future cities worldwide.

About the 28th Edition of Digital Transformation Summit:

The Digital Transformation Summit, in its 28th edition, is a part of a global event series that takes place in over ten cities on several continents. Corporate agendas are now heavily centred around digital transformation, which is radically changing how companies run and offer value to their clients. The agenda for the summit has been thoughtfully selected to highlight key tactics for better decision-making, increased operational effectiveness, and the development of a digital culture.

The summit, scheduled to take place on the 8th of May, will bring together over 200 C-Level Executives, Directors, and Heads of IT. It provides a unique platform for thought leaders and industry experts to explore the potential of groundbreaking technologies such as AI, Web 3.0, IoT, Quantum Computing, Cyber Security, and other Fourth Industrial Revolution (4IR) advancements.

Attendees will experience thought-provoking debates, keynote addresses, and interactive workshops that provide practical advice on accepting meaningful change in the quickly changing technological environment of today. The goal of the summit is to equip attendees with the skills and information necessary to successfully negotiate the ever-changing nexus between business and technology.

The event will cover topics such as:

Digital Transformation: A Roadmap for Success
Data Centres of Tomorrow: Efficiency and Innovation
Unleashing the AI Revolution: The Power of Cloud Computing and Digital Infrastructure
Breaking the chains: Revamping Legacy Systems for a Successful Digital Transformation
Cyber resilience in the age of digital transformation

For more information on Digital Transformation Summit, Dubai, visit: https://digitransformationsummit.com/uae/

About Exito

Exito, which means success in Spanish, embodies our commitment to the success of our customers. Each year, we host over 240 virtual and in-person conferences globally, bringing together audiences with world-class thought leaders and C-level executives across industries. Our meticulously crafted agendas, based on extensive research and valuable industry insights, facilitate business, knowledge transfer, deal flow, and impactful messaging for brands.

Author: Aayesha Zaheer

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

Revolutionizing Tomorrow: Uniting Visionaries at the 2024 Digital Transformation Summit Philippines

MANILA, Apr 19, 2024 – (ACN Newswire) – In today’s world, digital technology has become woven into the very fabric of our daily lives. It’s not just changing how we do things; it’s changing everything about how we live, work, and interact with each other. From how governments operate to how businesses conduct transactions, the digital revolution has fundamentally altered our reality. It’s like we’ve entered a new era where everything is connected, and the possibilities are endless.

With a steadfast commitment to embracing digital innovation, the Philippines is rapidly emerging as a frontrunner in the global arena of digital transformation. Spearheaded by pioneering initiatives in e-governance and propelled by a strategic shift towards paperless transactions, the country is positioning itself at the forefront of the digital revolution.

At the heart of this transformation lies a comprehensive strategic framework, encompassing key pillars such as Digital Governance, Data Analytics, Cybersecurity, and Digital Economy. This strategic roadmap underscores the Philippines’ dedication to becoming a trailblazer in digital governance and innovation on the world stage.

Drawing inspiration from its rich cultural heritage and fueled by a dynamic entrepreneurial spirit, the Philippines is poised to harness the power of digital technologies to drive socio-economic development, foster inclusive growth, and propel the nation towards a prosperous digital future.

About the 29th Edition of Digital Transformation Summit:

The 29th Edition of the Digital Transformation Summit: Philippines is set to be a pivotal event, gathering industry leaders for an exclusive in-person summit in Manila on May 23rd, 2024. As part of a prestigious global event series spanning multiple continents, this summit underscores the Philippines’ growing significance in the digital landscape. With digital transformation driving corporate agendas worldwide, this summit offers a unique opportunity for key decision-makers to delve into strategies for enhanced decision-making, operational efficiency, and fostering a digital culture.

This invite-only summit serves as a catalyst for industry-defining partnerships and addresses pressing business challenges, all with a keen focus on knowledge transfer and capacity building. Designed to accelerate the Philippines’ technology revolution, the event provides a platform for thought leaders and experts to exchange insights, explore emerging technologies such as AI, Web 3.0, IoT, Quantum Computing, and Cybersecurity, and navigate the ever-evolving nexus between business and technology.

Speakers:

Charlie Valerio, chief information officer, Aboitiz Power
Gigi Puno, director of technology and operation, gotyme bank
Janbernard Tan, director-Asia it/Philippines digital and it fries compina
Robert Sanchez Paguia, chief of the international cooperation on cybercrime division (ICCD), data protection officer, cybercrime investigation and coordinating centre (CICC), republic of the Philippines.
Lcol Francel Magareth Padilla Taborlupa, 7th singal battation commander Philippines Army.
Carlo L Cagalingan, chief digital and information officer metro pacific tollways corp.

The event will cover topics such as:

Transformative Pathways: Navigating Digital Success in the Philippines
Future-Proofing Data Centers: Innovations for Efficiency and Growth
AI Revolution Unleashed: Harnessing Cloud Computing and Digital Infrastructure Power
Unlocking Legacy Systems: Paving the Way for Digital Transformation Success
Navigating Cyber Resilience: Safeguarding Progress in the Digital Era https://digitransformationsummit.com/philippines/

For more information on Digital Transformation Summit, Philippines, visit https://digitransformationsummit.com/philippines/.

About Exito

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

Rapid Evolution in Philippines’ BFSI Sector: BFSI IT Summit 2024 to Illuminate Transformation

MANILA, Apr 19, 2024 – (ACN Newswire) – The banking, financial services, and insurance (BFSI) sector in the Philippines are undergoing a profound transformation, fueled by a surge in mobile penetration, the proliferation of Fintech solutions, and accelerated technology adoption. Notably, the Bangko Sentral ng Pilipinas (BSP) forecasts a substantial uptick in the banking system’s total assets, soaring from PHP 23.7 trillion in 2021 to PHP 26.5 trillion by the conclusion of 2023. As the BSP actively champions digitalization initiatives within the banking industry, including advancements in digital payments and the establishment of the Digital Banking Transformation Office, the landscape of BFSI in the Philippines is primed for innovation and growth.

In light of these dynamic shifts, the stage is set for the 23rd Edition of the BFSI IT Summit. This invitation-only, in-person event is exclusively designed for technology and innovation leaders within the BFSI community in the Philippines. Bringing together over 150 distinguished attendees, including CIOs, CTOs, CISOs, Heads of Digital Transformation, Heads of IT and Innovation, IT Infrastructure experts, and other luminaries in this domain, the summit promises to be a transformative experience.

About the 23rd Edition of BFSI Summit:

The 23rd Edition of the BFSI Summit which will be held on May 24, 2024 at Sofitel, Manila, Philippines, stands as a pivotal moment in the advancement of the banking, financial services, and insurance sector in the Philippines. This prestigious event serves as a gathering point for esteemed technology and innovation leaders within the BFSI community, offering an exclusive opportunity to explore the current trends, confront challenges, and seize emerging opportunities that define the industry’s trajectory. By prioritising the imperative of digital transformation and leveraging cutting-edge technology, the summit is poised to empower attendees with indispensable resources and perspectives essential for navigating the dynamic landscape of BFSI in the Philippines.

VIP Keynote speakers:

1. Benjamin E. Diokno, Monetary Board Member,Bangko Sentral ng Pilipinas,Republic of the Philippines
2. Joselito R Basilio, Principal Economist,Department of Budget & Management,Republic of the Philippines

Other Distinguished Speakers:

Aubin Arn Nieva: Director of the Data Security and Compliance Office at the National Privacy Commission, Republic of the Philippines.Albert Tinio: Co-Chief Executive Officer at GoTyme Bank, contributing insights on digital banking and fintech innovations.Melvin M. Ramis: Chief Technology Officer at Tonik, offering expertise in technology-driven banking solutions.JC Principe: Chief Information and Transformation Officer at FWD Insurance, providing strategic perspectives on digital transformation in insurance.Samir Khare: Chief Information Officer at UNO Digital Bank, sharing insights on digital banking strategies and technological advancements.Dan Villaroman Ramirez: Senior Vice President – Head of Transformation Office at ING, offering valuable insights into organizational transformation and innovation.Amaneci Grace De Silva: SVP, ETO Change The Bank – Shared Services Technology Head at Security Bank, contributing expertise in technological advancements and shared services.Paolo Salcedo: Head of Virtual Banking, Maybank.

About Exito

Exito, meaning success in Spanish, is committed to the success of its customers. Hosting over 240 virtual and in-person conferences globally each year, Exito brings together audiences with world-class thought leaders and C-level executives across industries. Crafted with meticulous attention to detail and based on extensive research and industry insights, Exito’s conferences facilitate business, knowledge transfer, deal flow, and impactful messaging for brands.

For more information on the BFSI Summit, Philippines, visit here.

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Email: Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

Six Tips for building a website that really works for your business

SINGAPORE, Apr 17, 2024 – (ACN Newswire) – In today’s digitally connected world, consumers tend to expect every business to be fully searchable for product information, location, operating hours with an easily accessible website online. According to recent GoDaddy global research, 90% of small businesses surveyed said they felt that digitalization of their business was either very important or quite important to them.

With so much opportunity to share with your business with people in your local area and around the world, it is likely many businesses are considering how to build a stronger online presence this year.

GoDaddy shares six tips to help build a website to help a business be visible online and serve as a professional hub for your digital presence.

1. Consider the purpose of your website. When you know your business so well, it can be easy to get caught up in the design and functionality of what you know instead of what you would like consumers to know about your business. Take time to decide what is the purpose of your website and how do you want viewers to engage with it. It is a good idea to be very clear on the front page of your website on what your business offers. For example, a restaurant owner might want to show their location and menu images, while retailers might focus on showcasing their products for sale, and businesses selling experiences might consider videos and content as the best way to generate excitement before prompting a booking or inquiry.

2. Tell your story creatively. As a business owner, consider what might set you apart from everyone else in a similar business. Perhaps, it is the story behind why you do what you do. Videos, images, and blog content could be a great way for prospect customers to get to know your brand personality behind your business, as well as your story behind your business. This can lead to deeper connections with your target audiences which could positively impact the growth of your business and help to set you apart from the competition.

3. Be clear about your call-to-action. One way you could generate leads from a website is by having a clear call-to-action. The type of call-to-action you use could vary depending on the product or service your business offers. What would you like prospective and current customers to do on your website? Buy a product, learn more about your business by reading your blog, know where to find you on a map, see what your business does and how it might help the viewer solve a problem. It is important that your call-to-action be prominent on your website and encourages your customers to take a next step.

4. Start simply with lots of room for growth. It’s easy to get excited thinking about all the different website features and functions you could incorporate, but it’s important to pay close attention to what you really need to get started. A simple website is both easy and cost-effective to build, it can be easier for customers to navigate and come away with the information they were looking for. Starting simply can also allow you to find time to focus on updating with fresh quality content, fast loading speeds, and mobile optimization.

5. Focus on your target audience. Have a clear idea about who your target audience is and focus on delivering an exceptional online experience for them. There are many things about your target audience that could influence the design, function, and content on your website. Some key questions could include: How old are they? What activities do they like to do? How do they communicate? How do they consume content? The answers to all these questions can help you create a website that resonates with your target audience and can effectively communicate how your products or services solve their problems or fit with their lifestyle.

6. Choose the right website tools and hosting provider: Once you have determined the strategy for your website, the next step is to build it. The good news is that today there are tech tools that help to make it quick and easy to build and maintain a website without having a technical degree. GoDaddy Website Builder for example, offers templates, images, features text and other information to help you easily build a professional website for your business. You may choose to have your website hosted by the same provider where you have registered your domain, for a more integrated experience.Creating a home for your business on the internet can be a way to help you grow your business and stay engaged with your customers for many years to come. And now might be the best time to get started.

For more information on how GoDaddy can help your small business get started online: https://www.godaddy.com/en-ph

About GoDaddy

GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online. GoDaddy’s easy-to-use tools help microbusiness owners manage everything in one place and its expert guides are available to provide assistance 24/7. To learn more about the company, visit www.godaddy.com.

Issued on behalf of GoDaddy.
For more information, contact:
Fekra Communications
info@fekracomms.com

CleverTap bags ten prestigious awards at the 2024 Stevie Awards

Mountain View, Calif, & Mumbai, India, Apr 16, 2024 – (ACN Newswire) – CleverTap, the all-in-one engagement platform, bags ten prestigious awards at the 2024 Stevie Awards, the world’s premier business awards platform. The company received global recognition winning several awards along with its customers, for various innovative campaigns with Ooredoo Group, SonyLIV, Decathlon, and The Times of India. The company also won several awards for technology and product innovation and for building a strategic partner approach to customer service.

The Stevie Awards are widely considered to be the world’s premier awards for achievement in business, conferring recognition for achievement in programs for 22 years. CleverTap wins big at the Global 18th Annual Sales and Customer Service awards held at the Bellagio, Las Vegas, and 11th Annual Stevie Asia-Pacific Awards for excellence in technology development, building solutions for businesses, and creating a holistic approach to customer service from onboarding to support to success.

The Stevie Awards for Sales & Customer Service are open to all organizations worldwide, and recognize the achievements of sales, customer service, and professionals.

Stevie recognized organizations across the globe and this year witnessed more than 2,300 nominations for Stevie Sales & Customer Service Awards and over 1,000 nominations from organizations across the Asia-Pacific region in categories such as Excellence in Innovation in Products & Services, Innovative Management, and Innovation in Corporate Websites, among many others.

The awards that CleverTap won this year include:

CleverTap winning together with customers:

Ooredoo and CleverTap win gold for innovation in business information apps, for revolutionizing app engagement with a holistic approach to customer engagement
The Times of India and CleverTap win gold for innovation in general information apps, for pioneering AI-powered personalization behind the news headlines
SonyLIV and CleverTap win bronze for innovation in entertainment apps, for revolutionizing real-time sports entertainment for the 19th asian games campaign
Decathlon and CleverTap win bronze for innovation in shopping or e-commerce apps, for revolutionizing retail by crafting advanced personalized shopping experiences

Product Innovation Awards:

CleverTap bags gold for innovation in business-to-business products & services as the all-in-one pioneer in customer engagement and retention solutions for businesses
CleverTap wins silver for its achievement in product innovation category, for revolutionizing customer engagement with innovative solutions
CleverTap bags silver for innovation in technology development

Customer Service Awards:

CleverTap wins gold for being a strategic partner in growth through customer-centric service innovation for its customers and gets recognised for innovation in customer service management, planning & practice category
CleverTap bags silver in best customer engagement initiative category for building a holistic approach to customer engagement, from onboarding, support to success
CleverTap wins silver for revolutionizing customer experience becoming a strategic partner in the customer journey in achievement in customer experience category

Gold, Silver and Bronze Stevie Award winners were determined by a rigorous process of evaluation with the average scores of more than 100 distinguished industry practitioners in February and March.

“The 11th edition of the Asia-Pacific Stevie Awards attracted many remarkable nominations,” said Stevie Awards president Maggie Miller. “The organizations that won this year have demonstrated that they are committed to being innovative, and we applaud them for their perseverance and creativity. We look forward to celebrating many of this year’s winners during our awards banquet on 24 May.”

“We are honored to have bagged multiple awards at the 2024 Stevie Awards. Stevie 2024 is special for us as we have received multiple recognitions across various domains, including our products, customer service, and collaborations with customers while innovating solutions for each industry. It is a testament to our relentless pursuit of helping our customers achieve their business goals by maximizing customer lifetime value,” said Sidharth Malik, CEO, CleverTap. He further added, “This recognition underscores the importance of being a strategic partner to customers and understanding each customer’s unique priorities and delivering measurable outcomes. These award wins are as much for our fellow CTzens as they are for our customers. It is the dedication and efforts of teams across functions that has helped us do the award-winning work. The Stevie wins will further motivate us to continue innovating and exceeding expectations.”

About CleverTap

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalised experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalised journeys that span a lifetime. It offers analytics encompassing every aspect of the lifecycle, enabling businesses to measure and optimise each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

About the Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business,. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com .

Sponsors and partners of the 2024 Asia-Pacific Stevie Awards include Adobo Magazine and PR Newswire Asia.

Forward-Looking Statements

Some of the statements in this press release may represent CleverTap’s belief in connection with future events. They may be forward-looking statements or future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, the impact of a pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, regarding the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

For more information:
SONY SHETTY
Director, Public Relations, CleverTap
+91 9820900036
sony@clevertap.com

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co

Umob partners with CleverTap to deliver personalised customer experiences

Mountain View, Calif, & Mumbai, India, Mar 26, 2024 – (ACN Newswire) – CleverTap, the all-in-one engagement platform, announced its selection by Umob, the Netherlands’ premier super-mobility platform; Umob combines all-electric e-mopeds, scooters, bikes, cabs and public transport within one app. Through CleverTap’s cutting-edge offerings, they will be able to harness the power of data-driven insights and personalised engagement. This will enhance user experiences, drive user retention, and optimise their overall business operations.

Umob’s innovative approach to sustainable urban mobility has positioned it as a prominent name in the Netherlands market. They have simplified how people navigate cities with a seamless app experience. Umob was looking for a platform to enhance customer engagement and retention strategies, provide data-driven decision-making, personalise experiences, and increase customer lifetime value.

CleverTap’s all-in-one platform, which includes advanced analytics, multi-channel communication capabilities, and seamless integration options, will play a pivotal role in helping Umob meet its requirements. With CleverTap, Umob can deliver highly targeted and personalised user experiences, driving increased engagement, loyalty, and lifetime value.

“As Umob continues on its high-growth trajectory, we must focus on maximising customer lifetime value early on. In a period of rapid expansion, retaining high-quality customers and driving return on investment are paramount to our business sustainability,” said Raymon Pouwels, Co-Founder of Umob. “CleverTap emerged as the ideal fit for us, offering an all-in-one platform that aligns perfectly with our objectives. With CleverTap’s suite of cutting-edge offerings, we are confident in our ability to deliver personalised experiences, foster strong customer relationships, and ultimately drive long-term business success.”

Pravin Laghate, Vice President, Europe, CleverTap, said, “Umob’s strides in the mobility-as-a-service space are nothing short of remarkable. This partnership signifies the fusion of two forward-thinking entities aiming to revolutionise the industry. As Umob embarks on a phase of exponential growth, CleverTap’s innovative solutions will play a pivotal role in empowering their journey. Together, we envision a future where mobility-as-a-service is redefined, offering unparalleled convenience, maximising the lifetime value of each user.”

About CleverTap

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, the impact of a pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any

representation or warranty, express or implied, regarding the accuracy, completeness or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

For more information:
SONY SHETTY
Director, Public Relations, CleverTap
+91 9820900036
sony@clevertap.com

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co

Rockbird media Rocks the Debut of Customer Experience Summit Asia, Uplifting Philippine CX Scene

Manila, Philippines, Mar 26, 2024 – (ACN Newswire) – Rockbird media proudly announces the successful debut of its first-ever Customer Experience Summit Asia (CESA) on March 21, 2024, at Shangri-La The Fort, BGC. The summit, themed “Trailblazing The Future of Philippine Customer Experience,” addressed the critical challenges facing businesses in delivering exceptional customer experiences amidst the region’s burgeoning digital transformation.

Notable event highlights included engaging sponsor booths, keynote addresses, interactive breakout sessions, one-to-one meetings, and a compelling closing panel discussion. Additionally, there was a gamification sponsored by Winery.ph, where attendees had the chance to win wine through a raffle, adding an exciting and interactive element to the event.

Cynthia Mamon, COO of Enchanted Kingdom stated, “We all know that the experience is that every attraction should appeal to our senses, even spiritual senses,” which perfectly captures the essence of Rockbird media’s CESA 2024. This quote resonates throughout the event, emphasizing the importance of engaging all aspects of human experience. In the Philippine customer service landscape, businesses often struggle to keep up with changing customer needs. CESA 2024 aims to change that by bringing together industry leaders to share ideas and find new ways to improve customer experiences.

The success of CESA 2024 is underscored by the enthusiastic testimonials of attendees, such as:

“Reflecting on the inspiring discussions at the #CESA2024, where we explored new avenues for elevating customer satisfaction. Many thanks to Rockbird media for hosting such an engaging event! Leveraging this knowledge at Payments Consulting Network for us to build stronger business connections and relationships,” said Joan Ko, Payments Consulting Network.

“Honoured to stand as the representative of our company at the groundbreaking 1st Customer Experience Summit Asia (CESA) 2024, thoughtfully organized by rockbird media. Attended by Presidents, VPs, AVPs, COOs, CEOs, and CFOs from across different industries,” said Eddiewin Pineda, (California Clothing, Inc.).

Rockbird media extends its sincerest appreciation to all attendees, sponsors, speakers, and media partners whose unwavering support was instrumental in making the inaugural CESA 2024 a resounding success. Their contributions have paved the way for meaningful transformations within the Philippine CX landscape.

CESA 2024 has emerged as a pivotal milestone in driving transformative change, offering actionable insights to empower businesses in navigating the complexities of an increasingly customer-centric era. As organizations embrace innovation and collaboration, they are poised to thrive and succeed in meeting the evolving needs of today’s consumers.

For more event updates or interested in having tailored events kindly visit: https://rockbirdmedia.com/

About rockbird media

Rockbird media is an international business media company that produces B2B events and offers business solutions.

Whether it is through online media and content, must-have business intelligence and analytics, effective networking, and partnering solutions, we help businesses and professionals learn more about the latest trends, and know more about their customers, peers, and competition, to make that decision that allows them to grow.

For more information, contact lyra@rockbirdmedia.com.