CX Leaders Strategy Forum Philippines 2024: Elevating the Customer Experience Paradigm in the Digital Landscape

MANILA, June 13, 2024 – (ACN Newswire) – The CX Leaders Strategy Forum Philippines, scheduled for June 27, 2024, at Fairmont Makati, is a crucial platform for industry leaders to exchange insights and navigate customer-centric strategies. With the theme “Elevating the Customer Experience Paradigm in the Digital Landscape,” the forum addresses the need for businesses to rethink their CX approaches in the digital era. Insights from the Department of Trade and Industry (DTI) highlight the importance of understanding consumer behaviour for goods and services providers in the Philippines. A Rakuten Insight survey revealed that 37% of Philippine respondents maintained their online shopping habits in the second quarter of 2022, underscoring the necessity for businesses to adapt their CX strategies to meet evolving consumer needs.

DTI’s initiatives align with key CX trends identified in the Customer Experience in Asia-Pacific Report by Moment: Enhancement of Digital Customer Experience, Use of Artificial Intelligence and Chatbots, and Establishment of Customer Loyalty and Retention. Programs like BNRS Next Gen, CTRL BIZ Reboot Now, and Digital Maturity Toolkit facilitate online business registration and improve digital operations for small businesses. Additionally, DTI’s adoption of AI and chatbots, exemplified by the Trade and Industry Assistant (TIA), enhances customer interactions by providing immediate assistance. Recognizing the importance of customer loyalty, DTI has implemented measures such as Joint-Administrative Order (JAO) No. 22-01 to establish guidelines for online businesses, ensuring consumer trust and protection.

The CX Leaders Strategy Forum Philippines 2024 provides a platform for industry stakeholders to discuss cutting-edge CX strategies, share best practices, and promote sustainable growth in the digital-first era. The forum fosters dialogue among industry leaders, aiming to uncover innovative strategies and technologies that elevate CX excellence. With a comprehensive agenda featuring plenary sessions, panel discussions, and interactive roundtable sessions, participants will gain actionable insights to thrive in the digital-first landscape. Join the CX Leaders Strategy Forum Philippines 2024 and be part of the conversation shaping the future of customer experience in the digital age.

About EDX

EDX is a corporate events firm that specializes in organizing industry-focused events for C-level executives. EDX platforms provide attendees with data-driven and actionable insights into industry trends, best practices, complemented by high-potential networking opportunities. With a strong track record of delivering high-quality events, EDX has become a trusted partner for businesses looking to engage with their target audience.

For more information about the event, please visit the event website at: https://cxphilippines.edxevents.com/

Media contact:
Alecs AndradeDirector
Marketing & Production – APAC
alecs@edxevents.com
+639669437001

The Hashgraph Association and Inacta Ventures launch $50 million Sustainability Venture Studio under The Green Block Initiative

ZURICH, SWITZERLAND, June 13, 2024 – (ACN Newswire) – The Hashgraph Association, a Swiss-based association and leader at the forefront of digital enablement on the Hedera network, today announces the launch of a groundbreaking Sustainability Venture Studio for Enterprises, in collaboration with Inacta Ventures, a renowned Swiss and UAE Web3 venture builder.

Under The Green Block Initiative, a global think tank and launchpad for sustainability projects launched during COP28 in UAE, the joint Sustainability Venture Studio aims at empowering sustainable projects around the globe, leveraging the Hedera Guardian as the balance sheet of the planet that enables fair carbon markets with industry leading trust and transparency.

The Hedera Guardian is an open-source platform that uses the Hedera distributed ledger technology (DLT) network to enable digital sustainability policies and requirements-based dMRV (Digital Measurement, Reporting, and Verification) tokenization for carbon credits and reduces fraud in the ESG market.

The $50 million Sustainability Venture Studio will focus on enabling auditable climate finance transactions that are easily verifiable, publicly transparent, and accurate. This global co-investment sustainability program will span over the next five years, with The Hashgraph Association investing $25 million, contributing to 50%, while the remaining $25m co-investment reserved for enterprises interested in developing sustainability use cases on the Hedera Guardian.

By combining resources and specialist expertise in sustainability and Web3, this unique partnership is set to revolutionize the way sustainability projects are funded and executed around the world, ensuring a long-term positive environmental, social, and governance (ESG) impact.

Kamal Youssefi, President of The Hashgraph Association stated, “With The Green Block Sustainability Venture Studio, we are creating standards for reporting sustainability assets to ensure credibility and accuracy using the Hedera Guardian platform as the balance sheet of the planet, while leveraging the Hedera network as the world’s greenest distributed ledger network.”

He added, “We look forward to further growing the global ESG ecosystem that is being built on the Hedera Guardian, introducing certainty, credibility, and comparability of data.”

Ralf Glabischnig, Founder of Inacta Ventures, noted, “We are thrilled to integrate the Sustainability Venture Studio into The Green Block Initiative. This collaboration with The Hashgraph Association will accelerate the development and implementation of sustainable projects in The Green Block ecosystem worldwide.”

Hedera, known and proven as the greenest DLT in the market, according to the UCL Centre for Blockchain Technologies research paper, continues to uphold its promise of sustainability. This new venture studio focused entirely on sustainability use cases not only reflects its commitment through developing various projects but also paves the way for innovative solutions in the sustainability sector.

About The Hashgraph Association (THA)

The Hashgraph Association is at the forefront of the digital enablement and empowerment of organizations through the broad adoption of Hedera-powered enterprise-grade solutions and decentralized applications, including funding training, innovation, and venture building programs globally. As a non-profit organization headquartered in Switzerland, The Hashgraph Association supports and funds innovation, research, and development that enables economic inclusion and a digital future for all, with a positive environmental, social, and governance (ESG) impact. For further information about The Hashgraph Association, visit www.hashgraph-association.com.

Contact:
Dustin Rotenberg – Chief Marketing Officer
press@hashgraph-group.com

About Inacta Ventures

Inacta Ventures is at the forefront of the WEB3 revolution, building on three key pillars: Ecosystem Development, Venture Building, and Smart Capital. As a leading venture builder and network enabler, we specialize in connecting startups and corporates to unlock the potential of WEB3 technologies. Based in the dynamic ecosystems of Crypto Valley in Switzerland and Crypto Oasis in UAE, we provide the essential resources and expertise to build, deploy, and scale breakthrough WEB3 products, enabling enterprises and our 100+ portfolio companies to unlock their potential.

Contact:
Tom Rieder
tom.rieder@inactaventures.ch

About The Green Block

The Green Block is an initiative to create an Ecosystem for Environmental, Social, and Governance (ESG) related Blockchain projects and platforms which include Blockchain and AI technologies. The Ethos of the Green Block is to create a landscape that helps showcase, promote and flourish Web3 initiatives in the Environmental, Social and Governance (ESG) field for sustainability. This initiative took root along with the road to COP28, and transformed into a bigger and more global scale by June 2024.

For more information, visit www.thegreenblock.com.

RentoMojo and CleverTap Join Forces to Enhance Customer Engagement and Fuel Revenue Growth

San Francisco, Calif, & Mumbai, India, June 12, 2024 – (ACN Newswire) – CleverTap, the all-in-one engagement platform, today announced its partnership with RentoMojo, an online rental solution. Through this collaboration, RentoMojo aims to enhance its customer engagement strategies, drive substantial revenue growth, and streamline its marketing efforts.

Founded in 2014, RentoMojo has carved out a niche in the rental industry. The company is known for its innovative rental solutions in furniture and appliances. It is on a robust growth trajectory and sought a strong customer engagement platform to support its business expansion plans.

With the previous customer engagement solution, RentoMojo faced challenges expanding its reach and boosting impressions. After a comprehensive evaluation, RentoMojo chose CleverTap over its competitors for its advanced analytics capabilities, and superior customer service to enhance their reach and impressions metrics. Additionally, CleverTap’s onboarding process demonstrated the depth of support and seamless integration across RentoMojo’s app and website, offering a unified view of customers.

With CleverTap, RentoMojo aims to achieve:

Enhanced user engagement and reduced churn through optimized customer funnels.
Increased repeat purchases and referrals through personalized upsell and cross-sell strategies.
Repeat transactions and maximized conversions, without increasing acquisition costs.

Dhruv Wahal, Growth and Revenue Head, RentoMojo, said, “Our primary focus has always been on building a sustainable and profitable business model, and choosing CleverTap was a strategic move for RentoMojo as we prepare for our next phase of growth. CleverTap’s advanced analytics, seamless integration, and strong support have helped us transform our customer engagement strategies. Most of all, their collaborative ethos has made us feel like we’re part of the same team working towards a common goal. We are confident that this partnership will help us achieve our growth plans, scale our business and enhance the overall customer experience.”

Sidharth Pisharoti, Chief Revenue Officer, CleverTap, said, “RentoMojo’s remarkable strides in the rental industry make this partnership truly exciting. Together, we aim to create seamless experiences for their customers as they embark on an exponential growth phase. Through CleverTap’s platform, RentoMojo achieved a 37% boost in reachability compared to competition after a rigorous Proof of Concept (POC) that Rentomojo undertook. We’re thrilled to support RentoMojo with our innovative solutions, and their choice to leverage CleverTap’s platform underscores our commitment to delivering superior service and customer experiences.”

About RentoMojo

Brand Story
Rentomojo was born from a deep desire to transform lifestyles. We saw the struggle of urban living and set out to create a solution that brings ease and joy. We envisioned a world where people could embrace change without the burden of ownership. Rentomojo is not just a service; it’s a movement towards sustainable and minimalistic living, enabling you to create a home that evolves with you. We offer a promise of quality, convenience, and freedom, making each day better than the last.

Brand Overview
Rentomojo – India’s largest rental solution provider for furniture and appliances proudly boasts of a 4.5-star rating on the Google Play Store and over 4.5 lakh + loyal customers. Backed by leading investors like Accel Partners and Chiratae Ventures, we continue to provide flexible rental solutions for furniture, appliances and electronics, emphasizing convenience, affordability, and quality for urban young professionals. At Rentomojo, we offer more than just rental services—we open up a world of possibilities. With our guaranteed quality and swift service, you can bid farewell to the hassles of buying and embrace the convenience of renting. Welcome to a smarter, hassle-free way of living!

For more Information visit : www.rentomojo.com
LinkedIn: https://www.linkedin.com/company/rentomojo/

About CleverTap

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, Mexico City, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements

Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

For more information:

SONY SHETTY
Director, Public Relations, CleverTap
+91 9820900036
sony@clevertap.com

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co

Group-IB Becomes the First SOC-CMM Network Silver Support Partner in Asia to Enhance Global Cyber Defense Capabilities

Singapore, Amsterdam, Netherlands, June 12, 2024 – (ACN Newswire) – Group-IB, a global leader in cybersecurity technologies to investigate, prevent, and fight digital crime, proudly announces its partnership with the Security Operations Center-Capability & Maturity Model (SOC-CMM) as its first Silver Support Partner in the Asia-Pacific region. This strategic collaboration aims to enhance the capabilities of Security Operations Centers (SOCs) worldwide through comprehensive assessments, consulting services, and targeted training.

The SOC-CMM model, initially conceived as a scientific research project, has evolved into the de facto standard for measuring capability maturity in SOCs, focusing on specific technologies and processes. Group-IB’s role as a Silver Support Partner will involve offering in-depth counsel, conducting workshops, and delivering training to aid organizations in implementing and complying with SOC-CMM standards.

As a Silver Support Partner, Group-IB will also leverage its extensive expertise and Digital Crime Resistance Centers (DCRCs) located in the Middle East, Europe, Central Asia, and the Asia-Pacific to deliver SOC-CMM advisory services globally.

Vladimir Goliashev, Director, Cyber Defence & SOC Consulting at Group-IB, stated: “Becoming the first SOC-CMM Silver Partner in Asia is a testament to Group-IB’s commitment to advancing cybersecurity standards globally. Our DCRCs play an essential role in enabling us to conduct SOC-CMM assessments worldwide and provide tailored solutions that help organizations pinpoint areas for improvement, understand associated costs, and support budget requests. Through these assessments, we validate and justify SOC improvement plans in relation to business risk reduction, benchmark SOC performance against industry standards, and develop actionable roadmaps for achieving desired security postures.”

Rob van Os, CEO of SOC-CMM, remarked: “SOC-CMM is proud to announce that it has partnered with Group-IB, a leading creator of cybersecurity technologies aimed at investigating, preventing, and combating digital crime, to extend its support partner network to new regions. As its first Silver Partner in Asia and with Digital Crime Resistance Centers in the Middle East, Europe, Central Asia, and the Asia-Pacific, this partnership will enable Group-IB to provide Security Operations Center (SOC) advisory services to organizations around the world that would like to grow and mature their operations.”

About Group-IB

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Group-IB’s decentralized and autonomous operational structure helps it offer tailored, comprehensive support services with a high level of expertise. We map and mitigate adversaries’ tactics in each region, delivering customized cybersecurity solutions tailored to risk profiles and requirements of various industries, including retail, healthcare, gaming, financial services, manufacturing, critical services, and more.

The company’s global security leaders work in synergy with some of the industry’s most advanced technologies to offer detection and response capabilities that eliminate cyber disruptions agilely.

Group-IB’s Unified Risk Platform (URP) underpins its conviction to build a secure and trusted cyber environment by utilizing intelligence-driven technology and agile expertise that completely detects and defends against all nuances of digital crime. The platform proactively protects organizations’ critical infrastructure from sophisticated attacks while continuously analyzing potentially dangerous behavior all over their network.

The comprehensive suite includes the world’s most trusted Threat Intelligence, The most complete Fraud Protection, AI-powered Digital Risk Protection, Multi-layered protection with Managed Extended Detection and Response (XDR), All-infrastructure Business Email Protection, and External Attack Surface Management.

Furthermore, Group-IB’s full-cycle incident response and investigation capabilities have consistently elevated industry standards. This includes the 70,000+ hours of cybersecurity incident response completed by our sector-leading DFIR Laboratory, more than 1,400 successful investigations completed by the High-Tech Crime Investigations Department, and round-the-clock efforts of CERT-GIB.

Time and again, its solutions and services have been revered by leading advisory and analyst agencies such as Aite Novarica, Gartner®, Forrester, Frost & Sullivan, KuppingerCole Analysts AG, and more.

Being an active partner in global investigations, Group-IB collaborates with international law enforcement organizations such as INTERPOL, EUROPOL and AFRIPOL to create a safer cyberspace. Group-IB is also a member of the Europol European Cybercrime Centre’s (EC3) Advisory Group on Internet Security, which was created to foster closer cooperation between Europol and its leading non-law enforcement partners.

About SOC-CMM

SOC-CMM was founded in 2017 to help security operations centers (SOC) measure and increase their maturity. Since its initial conception and release, the SOC-CMM has grown to become a global de facto standard for capability maturity assessment within SOCs.

At SOC-CMM, we strive to improve security operations globally, by providing tools and services that support SOCs in their maturity journey.

To follow updates to SOC-CMM, subscribe to the email list via the downloads page.

About the SOC-CMM model

The SOC-CMM model and tool were created as a Master’s thesis research project for the master’s program Master of Information Security, part of the Luleå University of Technology (LTU) educational catalog. The SOC-CMM was created using a Design Science Research approach in which a scientific approach is combined with practical testing and experiences to create a usable artifact, in this case the maturity assessment tool. The full text for the thesis can be obtained from the LTU publication portal.

For media inquiries, please contact:

Group-IB:
Daniel Lee
Senior PR Manager, Group-IB
+65 9004 4465
daniel.lee@group-ib.com

Agency:
Illka Gobius
Managing Director, Pinpoint PR
+65 97698370
illka@pinpointpr.sg

Announcing the Manufacturing IT Excellence Awards: Recognizing Leaders in Manufacturing Innovation

MUMBAI, INDIA, June 11, 2024 – (ACN Newswire) – Embarking on a journey to honor excellence, the Manufacturing IT Excellence Awards celebrate the outstanding contributions of manufacturing leaders. Recognizing their pivotal role in advancing quality, efficiency, and safety within their operations, these awards serve as a beacon of inspiration for the industry. Join us as we announce the winners at the prestigious Manufacturing IT Summit, a testament to innovation and collaboration shaping the future of manufacturing.

The anticipation builds as the prestigious Manufacturing IT Excellence Awards winners are officially unveiled ahead of the highly awaited Manufacturing IT Summit, slated for June 13, 2024. These awards honor the outstanding achievements of manufacturing leaders who have demonstrated excellence in their operations, contributing significantly to their organizations and the broader society.

Among the distinguished winners are:

1. Abhijit Bhalerao from Raymond Limited, serving as the Chief Information Officer.
2. Pankaj Nigam from Bajaj Consumer Care Ltd, holding the position of Chief Information Officer.
3. Pushkar Rege from UPL, recognized as the Global Chief Information Officer.
4. Sabyasachi Chakraborty Thakur from Parksons Packaging Limited, fulfilling the role of Chief Information Technology Officer.
5. Tyronne Nunes from Yasho Industries Limited, esteemed as the Chief Information Security Officer.
6. Rajnish Gurchale from D’Decor Exports Pvt Ltd, leading as the Head of IT – SAP & Applications.
7. Swapnil Raje Pawar from ACG Pam Pharma Private Limited, excelling as the IT & Digital Professional Head.
8. Rajesh Sharma representing Cello, honored as the Chief Technology Officer.
9. Vishwas Mhatre from Vinati Organics Limited, serving as the IT Head.
10. Santosh Giri from Quba Group, recognized as the Chief Technology Officer.
11. Rajkumar Ayyella from RPG Group (KEC International Limited), fulfilling the role of Chief Information Officer.
12. Mahesh Solanki from Fazlani Group, esteemed as the Group IT Head.
13. Bijender Mishra from ALKEM LABORATORIES LTD, leading as the Head of IT.
14. Amol Deshpande from RPG Group, recognized as the Group Chief Digital Officer and Head of Innovation.
15. Rohit Sindhava from Zuari Industries Limited, excelling as the Group Chief Information Officer.
16. Rajesh Panchal from INOX Air Products, honored as the Head of IT.
17. Vasudevan Nair from Writer Corporation, distinguished as the Chief Information Officer.
18. Navnath Baravkar from mutual Automotive Private Limited, HEAD IT & CIO

These exceptional leaders have showcased unparalleled dedication and expertise, embodying the spirit of innovation and excellence within the manufacturing sector.

The winners will be celebrated and awarded at the upcoming Manufacturing IT Summit, a premier event driving technological advancement in India’s manufacturing landscape. This summit, organized by Exito, promises to be a gathering of industry luminaries, top executives, and government officials, fostering collaboration and innovation.

Supporting Partners:

The Manufacturing IT Summit is proud to have esteemed support from partners including The Ministry of Electronics and Information Technology, Digital India, and Greene.

About the Manufacturing IT Summit:

Recognizing Innovation: The Manufacturing IT Excellence Awards shine a spotlight on the visionary achievements of manufacturing leaders, applauding their profound impact on organizational growth and societal advancement. With a focus on excellence in manufacturing operations spanning quality

For more information on the Manufacturing IT Summit in Mumbai, visit here.

About Exito

Exito, which means success in Spanish, embodies our commitment to the success of our customers. Each year, we host over 240 virtual and in-person conferences globally, bringing together audiences with world-class thought leaders and C-level executives across industries. Our meticulously crafted agendas, based on extensive research and valuable industry insights, facilitate business, knowledge transfer, deal flow, and impactful messaging for brands.

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

Join the Pioneers at Saudi Arabia’s Digital Transformation Summit 2024: Innovate, Integrate, Inspire

RIYADH, May 31, 2024 – (ACN Newswire) – As technology advances, modern computer-assisted and Internet crimes are on the rise, necessitating a closer examination of cybercrime and computer forensics in the region. Saudi Arabia, being one of the Middle East’s fastest-growing nations in terms of Internet and mobile phone usage, faces significant challenges in this arena. This exploration particularly focuses on the impact of Internet use and cybercrime on adolescents, highlighting the urgent need for enhanced cybersecurity measures.

In August 2021, a significant cyber attack targeted a major entity in Saudi Arabia, demanding a $50 million ransom in cryptocurrency for the return of approximately 1 terabyte of sensitive data. The breach exploited vulnerabilities in a third-party contractor, prompting immediate isolation of affected systems and collaboration with cybersecurity authorities for investigation and mitigation. This incident underscored the vulnerability of critical infrastructure and emphasized the necessity for robust cybersecurity protocols.

The attack spurred a comprehensive review of cybersecurity measures, leading to upgrades in firewalls, encryption techniques, and third-party vendor protocols. Additionally, it catalyzed increased investment in cybersecurity infrastructure and advanced technologies like generative AI and quantum computing to fortify defenses against future threats. With the rapid adoption of digital technologies, Saudi Arabia must integrate AI-driven defenses while remaining vigilant against AI-enhanced threats.

Overview of the 30th Edition of Digital Transformation Summit, Saudi:

The anticipation mounts as the 30th Edition of the Digital Transformation Summit, co-located with the Saudi Manufacturing Show, gears up to commence in Riyadh, the capital city of the Kingdom of Saudi Arabia. This distinguished summit, forming part of a global series of events spanning over 10 cities across multiple continents, promises to be a pivotal gathering of thought leaders, innovators, and industry experts.

Scheduled to take place on 5th of June, the summit is set to delve into the transformative power of digital technologies, unveiling Riyadh’s remarkable evolution into a smart city and exploring the impact of Saudi Vision 2030 on the nation’s journey towards economic resilience and innovation.

The summit promises to ignite insightful discussions, foster meaningful collaborations, and pave the way for impactful digital transformation initiatives. Attendees can expect to gain invaluable insights into harnessing emerging technologies, navigating cybersecurity challenges, and fostering a culture of innovation within their organizations.

Key Topics at the Event:

Harmonising Saudi Vision 2030: Shaping a Progressive Future for the Kingdom
Riyadh’s Path to Tomorrow with Smart City and Infrastructure
Generative AI – Can You See the Future From Here?
Smart Collaboration Unleashed – Driving Great Teamwork to Thrive not just Survive
People, Process, and Technology: Three Pillars of Digital Transformation

Key Speakers at the Event:

Jayesh Maganlal, Group Chief Information and Digital Officer, ROSHN.
Filip Nekvinda, Chief Information and Digital Officer, Abdul Latif Jameel Enterprises.
Fahad Almoqhim, Chief Information Officer, Saudi Accreditation Center.
Ibraheem Sheerah, Chief Transformation Officer, Saudi Airlines Holding.
Mohammad AlNasser, Chief Risk Officer, Confidential.

For more information on Saudi Manufacturing Show, please click on the link.

Author: Aayesha Zaheer

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts

Kardome Partners with KT Corporation to Provide Voice AI Technology to IPTV Service Users

Tel Aviv, Israel–(ACN Newswire – May 29, 2024) – Kardome, a leading voice artificial intelligence (AI) technology startup, has announced a partnership with South Korea’s telecom giant, KT Corporation, to integrate its AI-based Spatial Hearing Technology solution into Genie TV, KT’s IPTV service. This collaboration will offer Genie TV users an advanced, seamless voice interaction experience.

KT has closely monitored user feedback on the voice AI feature integrated into multiple generations of Giga Genie devices. The company was seeking a solution to improve performance and satisfy demanding customers.

Kardome’s Spatial Hearing AI technology is a unique and innovative solution that utilizes advanced acoustical modeling to identify a user’s voice and location precisely. It enhances speech recognition directly on edge devices in challenging, multispeaker environments.

Kardome’s voice technology is compatible with any voice-enabled platform or smart device.

The Genie TV provides audio/video-centric AI voice control and home assistant services through the TV. By integrating Kardome’s Spatial Hearing Solution into the Genie TV, users can benefit from a hassle-free voice command experience even in noisy, multi-speaker environments and deliver an immersive, engaging voice/audio experience.

Dani Cherkassky, Kardome’s co-founder and CEO, expressed his enthusiasm about the partnership: “We are thrilled to partner with KT to provide the best-in-class voice user interface for the Genie TV. This collaboration opens up exciting opportunities for us to explore new verticals in addition to the Genie TV, and we can’t wait to see what the future holds.”

About Kardome:

Kardome is an Israeli-based voice technology startup. The company’s innovative location-based, noise-reduction Spatial Hearing technology gives clear, real-time voice command input and audio output in any environment. Kardome aims to solve end-user frustrations with speech recognition and voice command devices. More information about Kardome can be found at Kardome.com.

About KT Corporation:

KT Corporation is the largest integrated telecom and digital platform service provider based in South Korea. Principal services include mobile, Broadband, IPTV, B2B communications, and fixed-line telephony. The company has an industry-leading market presence in broadband, media services, and fixed-line telephony by maintaining the No.1 market share position. Also, the company is one of the most prominent players in B2B communications and offers a wide range of digital transformation services (IDC, Cloud, AI, etc.).

Contact:
Laura Tate
VP Marketing, Kardome
323-205-6436
laura.tate@kardome.com

Corporate Logo

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/210675

25th Edition Manufacturing IT Summit: Shaping the Future of Manufacturing Technology

MUMBAI, INDIA, May 21, 2024 – (ACN Newswire) – The Manufacturing IT Summit, now in its 25th edition, continues to be a beacon of innovation and collaboration in India’s manufacturing sector. This exclusive, invite-only, in-person event on June 13, 2024 in Sahara Star, Mumbai, India brings together technology leaders from leading businesses, institutions, and government officials, representing India’s vibrant manufacturing landscape.

As India’s premier networking conference in the manufacturing industry, the Manufacturing IT Summit serves as a vital platform for the most influential IT leaders to address today’s most pressing technological challenges, foster deep collaboration, and generate new ideas. With a focus on topics such as big data, robotics, sustainable development, 3D printing, additive manufacturing, and other technological advancements, the summit is poised to redefine manufacturing processes, design, production facilities, distribution systems, and global supply chains.

Organized by Exito, the Manufacturing IT Summit, now celebrating its 25th edition, stands as a testament to innovation and collaboration within India’s manufacturing sector. This exclusive, invite-only, in-person event brings together technology leaders from prominent businesses, institutions, and government officials, embodying the dynamic landscape of manufacturing in India.

Speakers:

Raghu Panicker, CEO Kaynes SemiCon Private Ltd.
Dr. Yogesh Bhatia, Managing Director & CEO LML Emotion Private Ltd.
Khushru Mistry, Chief Technology Officer GM Modular Pvt Ltd.
Shirish Yadav, Executive Vice President – Technology & Manufacturing ITC Ltd.
Zurvan Marolia, Sr. Vice President Godrej & Boyce.
Jayant Magar, Group-CIO & VP-IT Hindustan Platinum.
Anindya Sundar Ghosh, Chief Information Security Officer Hindustan Zinc.

Key Highlights of the 25th Edition Manufacturing IT Summit:

Exclusive Gathering: Over 120+ IT decision-makers and influencers will convene at this prestigious event to discuss critical technology issues affecting today’s manufacturing industry.
Thought-Provoking Discussions: Engage in discussions led by industry experts on topics ranging from big data analytics to sustainable development, exploring how technological advancements are reshaping the manufacturing landscape.
Networking Opportunities: Connect with peers, exchange insights, and build valuable partnerships with leading technology leaders from across the manufacturing sector.

About the Manufacturing IT Summit

The Manufacturing IT Summit is India’s leading networking conference, dedicated to fostering innovation and collaboration within the manufacturing industry. Now in its 25th edition, the summit continues to provide a platform for technology leaders to explore emerging trends, share best practices, and drive technological advancement in manufacturing.

For more information on the 25th Edition Manufacturing IT Summit, visit here.

About Exito

For Media Enquiries, contact:
Kasturi Nayak (Sr. Marketing Executive)
Kasturi.nayak@exito-e.com
Enquiry@exito-e.com
Exito Media Concepts.

CleverTap’s 2024 Market Research Report Unveils that Brands Implementing Higher AI Adoption See 4x Boost in Conversions

San Francisco, Calif, & Mumbai, India, May 16, 2024 – (ACN Newswire) – CleverTap, the all-in-one engagement platform, today released its market research report on “The AI Edge in Customer Engagement”. The report sheds light on how AI is the next frontier in the customer engagement domain and how brands can implement AI for the right use cases and gain maturity in AI adoption to drive a boost in conversion and growth in business value.

The research conducted by CleverTap highlights insights from analyzing 42 global brands, running campaigns for millions of customers across more than 50 countries. The research participants included a broad spectrum of professionals, from technical specialists in AI to marketing strategists, including profiles like VPs, CMOs, Data Science leads, Product Managers, and Marketers.

The research study serves as a guide for brands navigating the implementation of AI. Brands at the initial stages of AI adoption should aim to progress towards more advanced levels. This will involve brands needing to shift from using AI for operational efficiency to leveraging it for personalization, experimentation, and ultimately, strategic planning and decision-making.

CleverTap has found that in the customer engagement domain:

54% respondents achieved faster content generation and campaign rollout with AI
82% of respondents have experienced increased operational efficiency with AI by streamlining workflows and automating content generation
64% of respondents have used AI to build personalized experiences and content resonating with individual preferences at scale with real-time experimentation for optimal engagement
39% of respondents leveraged AI for automated decision-making and taking more informed decisions by analyzing large volumes of data, predicting outcomes and strategizing for the next best action

In terms of adoption of AI by teams within a brand:

71.4% of respondents highlight that AI capabilities are most extensively utilized by content teams, underscoring the pivotal role AI plays in content generation
Followed by growth marketing teams at 57.1% indicating a robust application of AI in strategizing and expanding marketing efforts. Central marketing and product teams also integrate AI into their operations, although to a lesser extent

CleverTap found that brands today miss out on 4x higher conversions and improved business value due to inefficient AI adoption. CleverTap also assessed the impact of adoption of Clever.AI, CleverTap’s AI engine in brands by classifying these into three levels based on their AI-driven use cases in customer engagement.

The research study categorizes brands based on the value they have realized through three distinct levels of AI adoption. These classifications are determined by their use of Clever.AI’s capabilities in driving operational efficiency, enhancing personalization and experimentation at scale, and automating decision-making.

In Level 1, 89% respondents observed operational efficiency as the primary benefit when utilizing Clever.AI’s capabilities
In Level 2, 90% of respondents observed scalability of personalization and experimentation as their top gain from Clever.AI’s capabilities
In Level 3, around 67% of participants in this category selected AI-automated decision making as their foremost benefit from integrating Clever.AI

The report further looked at the impact of AI on conversion rates and on business value. For more information, download the report here.

Commenting on the report, Jacob Joseph, VP – Data Science, CleverTap, said, “AI is the catalyst reshaping every facet of today’s brands – from optimizing operations and enriching customer engagement to revolutionizing decision-making. The insights highlighted in our 2024 market research report offers a great strategic approach for brands at the initial stages of AI adoption should aim to progress gaining maturity and achieve significant improvements in conversion rates and business value. After all, AI in customer engagement or in a tech stack is no longer just an enhancement, but a necessity for a competitive advantage while addressing evolving customer expectations.”

About CleverTap

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements

For more information:

SONY SHETTY
Director, Public Relations, CleverTap
+91 9820900036
sony@clevertap.com

IPSHITA BALU
Consultant
Archetype
+91 9590111798
ipshita.balu@archetype.co

Five Tips to build Personalised Engagement with your Customers

SINGAPORE, May 15, 2024 – (ACN Newswire) – In today’s fast moving digital environment and with ecommerce becoming more popular, shoppers now expect a faster, easier and more intuitive online experience. A recent report by Klarna found that 57% of Gen Z and Millennials reported that they want an even more personalised shopping experience.

In a crowded digital economy with busy online markets, customer personalisation can help to make a big difference and help businesses stay more connected with their customers and help to stand out amongst their competitors.

Personalisation can be used to the advantage of small business owners as they have greater flexibility to understand their customers’ needs and provide a more personalised approach to their digital experiences. By listening to customers and learning from them, small business owners can position their business in a way that exceeds customer expectations while reflecting positively on the business and help drive future growth.

Learning how to use personalization is key because it can prevent audiences from seeing and receiving content that is irrelevant to them. It makes it so customers only see messages they can find useful, interesting or engaging, which is helpful for both shoppers and businesses. Personalization isn’t just a sales driver; it’s a customer experience enhancer.

While personalization can be as simple as using a reader’s first name in an email, there are a variety of ways to personalize content for your audience. Here are some tips to help stay engaged with your customers through increased personalization.

Ask your customers directly

Engage with customers directly through feedback mechanisms, to help foster a sense of involvement and engagement with the business, as well as helping to ensure that their voices are heard. This could include, engaging with customers on social media channels, sharing feedback based on their comments and by including issues they said they care about in a blog article on how your business can provide solutions to issues they are raising.

Listen to your customers

The growth of your business is directly related to customer satisfaction. Listen to your customers and pay attention to the needs of your target market. Identify their problems and pain points. How can your offerings act as a solution? Is it possible to develop new products to help solve these problems? Engage by listening to customer feedback and keep an eye on customer behaviour changes and audience interests. Small businesses can use empathy to build relationships with their customers which can lead to heightened loyalty.

3. Personalize your content

Some ways to consider to personalize your content could include: greet the customer `by name in an email or on the home page of the website; show a list of suggested items that a customer might want to consider based on items they have purchased before; send email to customers sharing new updates to your business and your online presence; use email marketing to alert a customer when there is a special promotion or discount offer; use a personalized subject line in email communications; or remind a customer about an item they might have looked at but decided not to buy at that time. By using personalization, a business can effectively break through the noise in the inbox and connect directly with a reader, whether they are just getting to know your brand or is already a loyal customer. Personalized email marketing consists of a targeted, subject-specific message sent to a relevant segment of your audience list.

4. Thank your customers

It is important to thank your customers for their feedback and consequently show them how it is making an impact. One way to do so is to fold the sentiment into your marketing messages. For instance, saying “back by popular demand” can be a simple and effective way to communicate to customers that a business is listening and taking action. Small business owners can include gestures of thanks such as individual thank you notes which can help small business owners connect with their customers on a deeper level. Another way to say thank you is to share special offers and discounts for customers during holiday shopping periods, and other opportunities that seem natural for your business.

Look for inspiration

And finally, if you see a business that is great at connecting with its customers online, learn from them, draw inspiration and then find ways to incorporate these learnings into your own, authentic strategies. Identify where your target audience is spending their time, including on social media channels. You can get inspiration from seeing what your audience is doing online and what your competitors are doing well.

Our message to entrepreneurs is that a little bit of customer personalisation can take you far. By using personalization, you are effectively breaking through the noise in the inbox and connecting directly with your reader, whether they are just getting to know your brand or already a loyal customer. Think about what would help the customer and improve their experience. Then, design personalization strategies around those goals. Small businesses have the human touch that helps to connect us all.

For more information on how GoDaddy Website Builder can help your small business stay connected with customers, visit: GoDaddy Domain Names, Websites, Hosting & Online Marketing Tools

About GoDaddy

GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online. GoDaddy’s easy-to-use tools help microbusiness owners manage everything in one place and its expert guides are available to provide assistance 24/7. To learn more about the company, visit www.godaddy.com.

Issued on behalf of GoDaddy.
For more information, contact:
Fekra Communications
info@fekracomms.com